Management Manager
Resume:
Deepak Kumar Maheshwari
Brampton, ON L6P 2E9 *********@*****.***
ProfileDedicated and industrious professional with over 5 yeas of experience in accountingProficient in MS Office, Simply Accounting, Access & SQL Proficient in time management, problem solving and customer serviceStrong numerical accuracy, attention to detail and analytical thinkingProven ability to manage multiple assignments under minimal supervision within tight deadlinesProfessional with strong work ethics who loves to meet challengesFrequently rewarded and promoted for outstanding superior performance
Professional Experience
Manager Accounting – Credit Cards Settlements & Reconciliation
January 2008 – June 2012Managed operations of various card products like: Visa & MasterCard credit, debit and prepaid cardsWorked with relevant stakeholders to provide end-to-end analysis of business systems: needs assessment; requirements gathering, requirements prioritization and requirements estimation.Demonstrated insights into change management initiatives for new product launch or exception managementPerformed system testing, diagnosed exceptions and reported issues for resolution from vendorPrepared budget, analyzed variance and processed accruals on basis of forecastingPrepared reports for A/R from cardholders for portfolio of PKR 6 billion and allowance for bad debtsGenerated A/P aging reports and transferred payments to financial institutions to avoid penalties & markupAuthorized payment of 1000 merchants through direct credit and cheques and reconciliation of receivables Coordinated central bank, internal and external audit and responded to ombudsman and external agencies queriesSent billing statements of cardholders and merchants at fixed intervalsReconciled payments with billing and resolved exceptionsValidated invoices of vendors related to stationery and courier expenses and established controlsCommunicated effectively and established excellent rapport with internal and external clients / stakeholdersSaved monthly additional expense of 15% by streamlining process of local interchange iImproved current process by automating return mail handling reducing manpower strength by 5Trained team members, planned, assigned and guided workloads and supported training strategiesAppraised performance of team members; rewarded and disciplined team members
Key AchievementsOutstanding performer in all annual appraisalsAwarded Going an Extra Mile for designing database for PayOnPhone projectAwarded Certificate of recognition for launch of LIP – installment plan for credit card transactionsAwarded certificate of recognition for actively participating in PDP session conducted by TSYS team
Officer – Consumer Loans Operations
October 2005 – December 2007Managed bank transfers of PKR 50 billion portfolio of auto, personal and mortgage loansReconciled 20 general ledger and inter-branch accounts as per policies and regulatory requirementsEnsured timely reporting of financial position and processing of financial entries as per regulationsCalculated period end accruals and reported financial position as per statutory requirementsPrepared A/R & A/P aging reports and prepared posted financial provisioning entriesSupervised archival of financial vouchers, policy documents, customer security documents and subsequent retrievalTrained team members, planned, assigned and guided workloads and prepared training strategiesPerformed related office duties, such as word processing, maintaining filing and record systems and photocopying
Key AchievementsCertificate of Appreciation for industry record 3223 Drive booking/disbursements in a month Certificate of Recognition for efficiently managing system malfunction of annual closing FY-07Improved annual internal audit rating by 1-notch; Acceptable from needs improvement
Workshops & SeminarsLateral Thinking by Dr Edward de Bono School Visa Operations by VISA AP Business SchoolProject Management accredited by PMI Credit / Debit Operations by MasterCard University
Educational Qualification
CMA Accelerated program 2012 – in progress
Ontario
Diploma in Banking 2002 - 2005
IBP, Karachi
Master of Business Administration 1997 - 2000
IBA, Karachi
Bachelor of Engineering 1992 - 1997
NED University, Karachi
Computer Software
Prime – card management system
Phoenix – loan management system
Simply Accounting & Quickbooks
Discoverer 10g – reporting tool
MS Office
Access & SQL
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