Sales Customer Service

June Hopper

Email: abqify@r.postjobfree.com

Address: **** ********* *****

City: Memphis

State: TN

Zip: 38128

Country: USA

Phone: 901-***-****

Skill Level: Experienced

Salary Range: $40,000

Primary Skills/Experience:

building rapport training and development audits and inventory management business development

Educational Background:

High School, English, Spanish

Raleigh-Egypt High School, 09/1984 - 05/1987

Memphis, TN

Job History / Details:

JUNE HOPPER

3807 Wychemere Drive * Memphis, TN 38128 * Phone: 901-***-**** * abqify@r.postjobfree.com

RETAIL MANAGEMENT & SALES ASSISTANT

Multi-faceted, dynamic, professional with a natural aptitude for sales and relationship building.

Self-directed and integrity-driven, providing knowledgeable service excellence and business development skills through strong relationship-building abilities and a strategic consultative sales approach.

Passionate and determined to build market presence by working closely with clients to match their needs with promoted products and services.

Enthusiastic and articulate communicator, adept at cultivating ties with key decision-makers, influencing them to realize the benefits of products and become loyal clients.

Strong ability to build long-term business alliances and use client satisfaction and loyalty as a competitive advantage.

Track record of success in an ultra-competitive, high-pressure selling environment.

Computer Skills: Microsoft Office Suite and Adobe Acrobat.

CORE COMPETENCIES

Business Development

Innovative Market Expansion

Effective Results Forecasting

Strategic Planning

Key Account Focus Client Relationship-Building & Retention

Training & Development

Strategic Negotiation

High-Impact Presentations Project Management

Sales/Marketing Campaigns

Territory Management & Expansion

Audits & Inventory Management

PROFESSIONAL EXPERIENCE

AT&T, Memphis, TN 1999-2012

Retail Sales Consultant

Assisted customers in choosing wireless phones and service, analyzed bills, and sold services including Directv, UVerse, home phone and DSL.

Opened and closed the store, received and organized inventory, and provided exceptional customer service.

Consistently achieved monthly sales quotas and upsold features and services to increase commission payouts.

4 time sales trip winner in 2000, 2001, 2003, and 2004 for being the top 10% sales in region.

Selected as a Store Manager at the now closed Collierville, TN store from 2004-2006.

Scheduled employees, maintained inventory for company audits, and organized community events.

Coached and mentored employees and disciplined and reviewed employee performance levels.

Sephora, Memphis, TN 2007-Present

Skin Care & Fragrance Expert

Aided customers in choosing and trying various skincare and makeup products.

Assessed customer needs and proactively recommended solutions.

Followed-up with customer via phone calls and build strong relationships with clients by handing out business cards.

Trained new hires and ensured store goals were achieved.

Goldsmith's Department Store, Memphis, TN 1989-1999

Beauty Advisor

Consistently achieved sales quotas.

Opened credit counts, managed the register, and maintained inventory availability.

Scheduled event appointments, increased personal client registry, and recommended skincare and makeup tips for multiple product lines including Estee Lauder, Clinique, and Lancome.

Cultivated and enhanced relationships with vendors and managers.

Assistant Counter Manager from 1991-1992.

EDUCATION & TRAINING

Diploma, Raleigh-Egypt High School, Memphis, TN, 1987

AWARDS

Selected as Employee of the Month for the Southeast and Manhattan Region with Sephora. Chosen out of a candidate pool of 250+ candidates.

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