Engineer Management

Harneet Nayyar

Email: *********@********.***

Address: **** **** ********* ****, *** 218,

City: Foster city

State: CA

Zip: 94404

Country: USA

Phone: 650-***-****

Skill Level: Experienced

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Harneet Nayyar

Phone: +1-650-***-****, +1-650-***-****

Email : *********@********.***

Technical Writer, Research Engineer, Usability / HCI Engineer

Profile

Entrepreneur of an online business, Freerise-resumes.com

Independently authored and managed entire user manuals, help files, and websites

content.

Articulate communicator, skilled at collaborating with project teams, interfacing with

clients and developing successful solutions for clients.

Proven track record of preparing and restructuring and mapping user manuals and help

files contributing in a major way towards augmented growth and profitability levels; having

strong sense of how to organize and stage interactive content.

Customer focused with significant experience in providing end-to-end documentation

solutions to the clients through streamlining processes & procedures, and maintenance.

Thorough professional with demonstrated capability to grasp the technical know how of the

products and their enhancements and subsequently document them in a user friendly

method.

Key Strength Areas

Technical Documentation ~ Project Coordination ~ Team Management & Training ~ Cross-

functional Coordination

Process Management / Optimization ~ Conceptualization / Ideation ~ Documentation

Quality

Professional Experience and Accomplishments

FreeRise Resumes Oct 2008- Present

Entrepreneur/Proprietor

Envisaged and established an online business of developing professional resumes driven by

international standards.

Developed several professional resumes that not only showcase their duties and

responsibilities but also more importantly tell the hiring managers their benefit in hiring

our client.

Direct interaction with clients to gather their exact requirements and relevance to the job

they want. This has contributed to an understanding of the audience and how we need to

focus on audience/target product research before we start writing documentation.

Providing career services that have significantly aided our client in getting hired.

Member of National Resume Writers

Association (NRWA, New York) that gets an instant

access to experienced and seasoned professional resume writers with about 13-15 years

experience in resume writing and continued education.

Pursued continued education in writing concepts, audience-oriented and benefit-driven

writing, grammar and punctuation, etc. through teleseminars, webinars, tests, and

quizzes.

GE Energy, Hyderabad, India Feb 2006

Jul

2006

Technical Writer

Independently authored and managed User Guides, Instructional Manuals, Installation

Manuals, and Brochures for GE Meters and significantly contributed in creating a User

Manual of

the next generation of the I-210

Meter.

Streamlined and standardized documentation for GE Meters creating a GE Meters Writing

Style Guide and successfully migrated the existing documents to follow the GE Style Guide.

Updated and reviewed

existing manuals in the team and proactively created a document

highlighting benefits of Adobe PDF 7.0.

Facilitated usage of the Review Tool of Adobe 7.0 to create online

mapping of review

points that subsequently helped to visualize the content and edit points in the same page,

thereby saving

time and effort of Engineers and the writer.

Actively involved in reorganizing, restructuring, and reformatting the contents as well as

reviewed manuals for language, content, and formatting.

Appreciated for outstanding performance and commitment for quality work.

Cordys R&D India Pvt. Ltd. Hyderabad, India Aug 2004

Nov 2004

Associate Technical Writer

Developed, evaluated and reviewed user documentation and release documentation for

software products.

Studied assigned products and functionality to keep abreast with changes so as to ensure

documentation is accurate and comprehensive.

NIIT Ltd., New Delhi, India Oct 2003

Jan

2004

Development Executive

Designed and developed application rollouts.

Conducted research and analysis of e-learning packages for comprehensiveness.

Developed scenarios and gathered data on e-learning products and services and ensured

that product functionality is user-centric.

Part-time Assignments

Laxman Public School, New Delhi, India Jan 2001

Feb 2001

German Teacher

Taught German language to students of class eight. Developed German language

examination papers and marked the students on their performance for their final exams.

Young Expressions, Indian Express, New Delhi, India 1995

1998

Stringer (Newspaper Correspondent)

Wrote several articles on various issues and earned early exposure to journalism and

writing through a leading newspaper.

Academic and Professional Credentials

Masters of Science - Information Studies

2003

Nanyang Technological University, Singapore

BIT (Bachelors of Information Technology)

2002

Jamia Hamdard University, New Delhi, India

Intermediate (12th Class) 1998

Delhi Public School, R.K. Puram, New Delhi - C.B.S.E Board of Education

Matriculation (10th Class) 1996

Delhi Public School, R.K. Puram, New Delhi - C.B.S.E Board of Education

Internship

NetVantage International Ltd. New Delhi, India Oct 2001

Jul 2002

Content Developer and Website Developer

Independently authored and managed content of the entire website of NetVantage and

Span Resorts Manali, India

Developed and designed the user interface, and tested NetHotel Software Application for

efficiency and effectiveness.

Coordinated with Marketing Department for surveys and market analysis of user

interfaces; conducted meetings with clients for gathering and finalizing requirements

Projects & Term Papers (Graduate Level)

Thesis - Dissertation on Knowledge Management and Knowledge Commerce - Studied the

shift in trend from electronic commerce to knowledge commerce. Developed an evaluation

checklist for companies to measure their adoption of knowledge commerce involving

Business Intelligence, Customer Relation Management, and Content Management.

Designed and evaluated a user interface using Microsoft Dreamweaver and creative design

aids like Hierarchical Task Analysis, Scenario-based design, Claims

Analysis, etc.

Designed and developed websites using CGI scripts in PERL, JavaScript, HTML, DHTML,

XML, and ASP.

Designed, developed and documented information portal prototype for an OPAC, using

Photoshop, Flash, and Illustrator.

Conducted and documented complete systems analysis and design of the Leasing Business

Information System based on study and research of two leasing businesses in Singapore to

be developed using Oracle and Visual Basic.

Built and evaluated image retrieval system for images of monuments, and people.

Designed and developed a Virtual Tour of the Lee Wee Nam Library of NTU, Singapore as

part of team using Virtual Works.

Directed and developed a multimedia applications involved recording, digitizing, editing,

and mixing of video and audio using Freehand, Adobe Premier, Flash, Director and

Photoshop.

Designed and developed multimedia presentations using various tools for both audio and

video.

Computer Proficiency

Microsoft Word, Acrobat Writer; working knowledge of Framemaker, Arbortext, Hypersnap,

SnagIt, Visio, Dreamweaver, Photoshop, Adobe Premiere, HTML, DHTML, JavaScript, Flash,

VR Works, Illustrator, Doxygen, (API auto-documentation), RoboHelp, Director,

Authorware, Camtasia, C, C++, Visual Basic, SQL, Oracle.

Special skills: User Interface (UI) design skills and Nielson

s principles, UI Design Aids such

as Hierarchical Task Analysis, Scenario-based design, Claims

Analysis.

IT Paper Publications

Co-authored research paper: Nayyar, H., & Nayyar, K. (2005). GDL Support for GSQL.

IEEE Indicon 2005 Conference, Chennai, India, 11-13 Dec. 2005, 5EX1212, 171-175.

Personal Information

Address : 1200 East Hillsdale Blvd, Apt 218, Foster City, California - 94404. USA.

Date of Birth : 06/16/1980

Languages : English, German, and Hindi

References: Available upon Request

Contact this candidate