Gray Bowen
Email: *********@********.***
Address: **** ******* *****
City: Dallas
State: TX
Zip: 75238
Country: USA
Phone: 214-***-****
Skill Level: Experienced
Salary Range: $83,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Gray Bowen
9635 Leaside Drive
Dallas, Texas 75238-2849
Home: 214-***-****
Cell: 717-***-****
E-Mail (preferred contact): *********@********.***
CAREER SUMMARY
Objective:
To develop then sustain technical or non-technical operator, maintenance, and training manuals for product support services.
Qualifications:
Tasks and assignments have included, but not limited to: instructional design, documentation writing, courseware curriculum development, technical applications, and technical instructor.
Skills Abilities:
* Efficient in developing paper and electronic documents
* Experience with DITA and XML database publishing tools
* Participates in determining objectives of assignment
* Interviews subject matter experts for information
* Technically proficient in analyzing engineering and technical documentation, interpreting schematics, logistics records, and assembly illustrations
* Able to customize courseware curriculum to meet end users job related tasks
* Troubleshoot circuits to component level
* Technical instructor
Industry Categories:
* Department of Defense
* Electronic Keyboards
* Postal Automation
* Railroad Tank Cars
* Telecommunications
Software Arsenal:
* Adobe Acrobat 9 Pro
* Adobe FrameMaker 7.2
* Arbortext Editor 5.3.1
* Microsoft Excel 2000 and 2007
* Microsoft PowerPoint 2000 and 2007
* Microsoft Visio Professional 2000
* Microsoft Word 2000 and 2007
End User Documentation:
* Operator and maintenance manuals
* Troubleshooting and training manuals
* Fault analysis and advanced diagnostics manuals
* Electronic circuit's theory of operation manuals
EXPERIENCE
08/2012 - 11/2012 TRINITY INDUSTRIES Dallas, Texas
Rail Tank Car Division
Sr. Contract Technical Writer
* Determined objectives of assignment
* Designed format and contents of technical manuals
* Interviewed subject matter experts as no information was available
* Developed welding gantry equipment operator and maintenance technical manuals
* Verified and evaluated procedures of technical manuals
* Software applications: Adobe Acrobat 9 Pro, Microsoft PowerPoint 2007, Microsoft Visio Professional 2000, and Microsoft Word 2007
01/2011 - 07/2012 GENERAL DYNAMICS Ladson, South Carolina
Land Systems-Force Protection
Sustainment Services Division
Sr. Contract Technical Writer
* Analyzed engineering and technical documentation
* Interpreted schematics and assembly illustrations
* Interviewed subject matter experts for information
* Developed operator, maintenance, and troubleshooting technical manuals for Buffalo A2 Mine Protected Clearance Vehicles (MPCVs)
* Verified and evaluated procedures of technical manuals
* Software applications: Adobe Acrobat 9 Pro, Adobe FrameMaker 7.2, Microsoft Excel 2007, Microsoft PowerPoint 2007, Microsoft Visio Professional 2000, and Microsoft Word 2007
12/2009 - 12/2010 BAE SYSTEMS York, Pennsylvania
Logistics Engineering Support Services Division
Sr. Contract Technical Writer
* Analyzed engineering documentation
* Interviewed subject matter experts for information
* Developed paper and XML operator, maintenance, and troubleshooting technical manuals for Bradley fire support tanks
* Prepared and maintained Interactive Electronic Technical Manuals (IETMs) for delivery of technical manuals
* Software applications: Arbortext Editor 5.3.1, Microsoft Excel 2000, Microsoft PowerPoint 2000, Microsoft Visio Professional 2000, and Microsoft Word 2000
06/2009 - 11/2009
01/2007 - 06/2007
09/2003 - 01/2005 BOWEN ENTERPRISES Dallas, Texas
Electronic Keyboards Repair
Self-employed - in between employment opportunities
* Performed electronic keyboards analysis and repair to component level
* Consultant for electronic keyboards technicians
* Provided semi-annual electronic keyboards newsletter publication for technicians and manufacturers
* Test equipment applications: Volt-ohm meter, oscilloscope, capacitor and audio analyzers
07/2007 - 05/2009 SIEMENS, INC. Arlington, Texas
Postal Automation Infrastructure Logistics Division
Sr. Contract Technical Writer
* Theory of operation team member and assistant lead
* Analyzed engineering documentation
* Reviewed and revised engineering illustrations
* Developed customized theory of operation technical manuals by analyzing schematics and diagnostics fault codes on highly complex electronics/electro-mechanical system
* Software applications: Arbortext Editor 5.3.1, Microsoft Excel 2000, Microsoft PowerPoint 2000, Microsoft Visio Professional 2000, and Microsoft Word 2000
02/2005 - 12/2006 RAYTHEON, INC. McKinney, Texas
Space and Airborne Systems Division
Sr. Contract Logistics Support Engineer
* Interviewed subject matter experts for information
* Reviewed and revised engineering illustrations
* Developed logistics support analysis records and engineering change proposals
* Organized action item spreadsheets and conducted weekly project meetings
* Software applications: Eagle 5.0, Microsoft Excel 2000, Microsoft PowerPoint 2000, Microsoft Visio Professional 2000, and Microsoft Word 2000
02/2003 - 08/2003 RAYTHEON, INC. McKinney, Texas
Network Centric Systems Division
Sr. Contract Courseware Curriculum Developer
* Analyzed engineering documentation
* Interviewed subject matter experts for information
* Developed complex instructor-led missile courseware curriculum for the U.S. Army without equipment available
* Software applications: Microsoft Excel 2000, Microsoft PowerPoint 2000, Microsoft Visio Professional 2000, and Microsoft Word 2000
07/2002 - 12/2002 LOCKHEED MARTIN Grand Prairie, Texas
Missiles and Fire Control Division
Sr. Contract Courseware Curriculum Developer
* Developed instructor-led courseware curriculum for employee`s continuing education and enrichment
* Revised outdated human resources department processes and procedures to meet current operating standards
* Developed flowcharts, graphs, and timelines
* Software applications: Microsoft Excel 2000, Microsoft PowerPoint 2000, and Microsoft Word 2000
09/1996 - 06/2002 ALCATEL USA, INC. Plano, Texas
Domestic and International Switching Systems Division
Sr. Courseware Curriculum Developer
* Team lead for domestic and international switching products
* Analyzed engineering documentation
* Interviewed subject matter experts for information
* Developed instructor-led courseware curriculum
* Assisted instructors with presentation of courseware curriculum
* Software applications: Interleaf, Microsoft Excel, Microsoft PowerPoint, and Microsoft Word
EDUCATION
Milligan College
Milligan College, Tennessee
B.S.; Business Administration
Kentucky School of Technology
Louisville, Kentucky
A.S.; Electronics Theory and Analysis