Customer Service High School

Shaquita Taylor

Email: ********@*************.***

Address:

City: Euless

State: TX

Zip: 76040

Country: USA

Phone: 214-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly energetic,outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service . Enthusiastic Personal Assistant who is a fast learner and can deliver results quickly.Hardworking Warehouse Worker with 1 years experience in a warehouse pick/pack fulfillment and distribution environment.

Educational Background:

High School Dipolma from Trinity High School, Euless TX 1/2001 to 5/2010 (Health Information Technician)

High School Dipolma from National American University, Euless TX 1/2001 to 1/2013

Job History / Details:

Summary

Highly energetic,outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.Enthusiastic Personal Assistant who is a fast learner and can deliver results quickly.Hardworking Warehouse Worker with 1 years experience in a warehouse pick/pack fulfillment and distribution environment.

Highlights

Cash handling accuracy

Employee scheduling

Mathematical aptitude

Organized

Detail-oriented

Time management

Excellent multi-tasker

Display design

Strong communication skills

Flexible schedule

Proficient in MS Office

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Experience

August 2011 to August 2012

Bimbo Bakery Dallas, Texas

Retail Store Clerk

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Guaranteed positive customer experiences and resolved all customer complaints.Compiled weekly monetary reports and records for store managers.

September 2011 to December 2011

Gamestop Grapevine, Texas

Order Puller

Supervised material flow, storage and global order fulfillment.Selected products for specific routes according to pick sheets.Unloaded, picked, staged and loaded products for shipping.Worked at a rapid pace to meet tight deadlines.

March 2011 to June 2011

Touchstone Wireless Fort Worth, Texas

A Stock

Supervised material flow, storage and global order fulfillment.Unloaded, picked, staged and loaded products for shipping.Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.Worked at a rapid pace to meet tight deadlines.Removed pallets, freezer boxes and damaged products from returning trailers.Banded, wrapped, packaged and cleaned equipment.

February 2009 to August 2010

Eltina's Dallas, Texas

Customer Service Clerk

Maintained household inventory and maintenance schedules.Handled incoming and outgoing correspondence, including mail, email and faxes.Screened telephone calls and inquiries and directed them as appropriate.Organized personal and professional calendars and supplied reminders of upcoming meetings and events.Created expense reports using Microsoft Excel spreadsheets.

Education

2010 Trinity High School Euless, Texas

High School Diploma

National American University Mesquite, Texas

Associate Degree in Health Health Information Technician

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