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High School Customer Service

Location:
Silver Spring, MD
Posted:
January 14, 2013

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Resume:

Gabriel Yohannes

Email: ********@********-*****.***

Address:

City: Silver Spring

State: MD

Zip: 20902

Country: USA

Phone: 240-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have experience in Retail and Administrative Support. I am a self-starter and work extremely well in any environment.

Educational Background:

High School Dipolma from Albert Einstein High School, Kensington MD 1/2001 to 7/2007 (General Studies)

High School Dipolma from Montgomery College, Kensington MD 1/2001 to 1/2013

Job History / Details:

Professional Summary

I have experience in Retail and Administrative Support. I am a self-starter and work extremely well in any environment.

Core Qualifications

Typing speed: 50 wpm

Speak Fluent Amharic (Ethiopian)

Proficient in all Microsoft Office Applications

Expert in Health Care software such as: Diamond, Kmate and Healthconnect

Experience

July 2011 to August 2012

NAI Personnel Columbia Heights, DC

Various Temp. Contracts

Responsibilities include Admin. Support, Demolition work site, and Freelance

November 2010 to July 2011

Kaiser Permanente Columbia Heights, DC

Call Center Representative

Responsibilities include handling all incoming calls from Members/Providers and answering all their inquiries. Other responsibilities include adjusting claims, filing medical records and other documents as well as faxing them to the proper location.

November 2010 to January 2011

Best Buy Columbia Heights, DC

Home Theater Specialist

Responsibilities include implementing customer service to the consumers needs. Ensuring department meets budget in sales and revenue as well as keeping work area clean and presentable.

Education

2007 Albert Einstein High School Kensington, MD

High School Diploma

Montgomery College Takoma Park, MD

Some College General Studies

Professional References

Mimi Asfaw, NAI PERSONNEL 202-***-****

Verly Elie, NFINITE VISIONS 240-***-****

Kimberly Humphrey, KAISER PERMANENTE 301-***-****

Elwin Garcia, BEST BUY 301-***-****



Contact this candidate