Manager Project
Resume:
Tim Castallo
Email: *********@********.***
Address: *** ****** ***
City: Charlotte
State: NC
Zip: 28204
Country: USA
Phone: 703-***-****
Skill Level: Experienced
Salary Range: $50,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Tim Castallo
510 Louise Ave.
Charlotte, NC 28204
***********@*****.***
www.linkedin.com/pub/tim-castallo/2/549/404
SUMMARY:
Two decades of experience in Healthcare Administration/ Financial Services and a track record of steady advancement. Strengths include process, project and people management and analysis.
SKILLS:
MS Excel: Dashboards, v-lookup, h-lookup, tracking, map and gap analysis, sorting, relational linking, graphs, conditional formatting, text to data conversions, etc.
MS Word: HTML, marketing, emails, blogging, rhetorical-business & creative writing, formatting
MS PowerPoint: Dashboards, linking to other MS Office products
MS Access: Creating or linking relational databases from different sources
MS SharePoint: Security level management, custom database design, project management, Shared calendars, document management
MS Outlook: Scheduling, emails, customizing contacts, used in conjunction with WebEx and Sales Force plugins.
MS Lotus Notes: Email and Accounts Receivables Management databases
Sales Force: Sales and member demographic contact reporting
Drupal: Web Page Management
EZCap: Healthcare Claims Management System
EMPLOYMENT EXPERIENCE
HIMSS (HEALTHCARE INFORMATION AND MANAGEMENT SYSTEMS SOCIETY), Arlington, VA
Coordinator, MHIMSS Team (HIMSSs mobile health initiative)
July 2011 Present, (1 year 4 months)
Responsibilities included: Tracking of all membership data, (Excel) including creating and maintaining a monthly dashboard, (Excel), report writing, (Excel, Access), website maintenance and updating, (Drupal). Support team initiatives including creating marketing strategies through data and analytics to increase membership, (Excel), website traffic (Google Analytics and Excel) and increase enrollment in programs and events and supporting the creation of the mHealth Summit in Washington, DC (Word, Drupal, PowerPoint, Excel, SharePoint, use of listservs).
Selected Accomplishments:
Instrumental in creating the structure of the mHIMSS mobile initiative, (SharePoint, Excel, Word, Outlook)
Authored a weekly blog (http://www.mhimss.org/blog/author/11771) (Word, Drupal)
Created taxonomy database within MS SharePoint to track and catalog all resource content for mHIMSS.org, (SharePoint)
Managed all resource content, community updates and event calendar for mHIMSS.org (Drupal, Outlook, Word, Excel)
Authored much of the text and contributed to the design, look and feel of mHIMSS.org (Word, Drupal)
Coordinator, Corporate Relations & EHR Association
FEBRUARY 2008 TO JULY 2011, (3 YEARS. 5 MONTHS)
Responsibilities included: management of individual and corporate memberships in the membership database (SharePoint, Excel) and Sales Force, report writing, web-services liaison and primary producer of the industry solutions webinar (WebEx). Support the EHRA, (Electronic Health Record Association) initiatives (Excel, Access, SharePoint, Word, PowerPoint, Sales Force) .
Selected Accomplishments:
ICD-10 Playbook (web enabled update): Created a MS SharePoint database responsible for the structure, population and cataloging of the all resource content
Project managed online membership update process (Excel) to enable primary contacts of HIMSS corporate members to manage their own individual members.
Created corporate member name lookup database (vlookup and access) to ease reporting of Sales Force and proprietary membership software data (Access, Excel).
Principle webinar producer for the HIMSS Industry Solutions Webinars, (WebEx, PowerPoint, Excel).
Authored new contractual language outlining and the scope of whats included in the purchase of the Industry Solutions Webinars, (Word).
Washington Hospital Center - Physician Hospital Organization, (PHO), Washington, DC
Claims administration and operations manager
FEBRUARY 2003 TO APRIL 2007, (4 years 2 months)
Responsibilities included: supervising eight employees, creating and managing employee workloads, developing tools to increase efficiency, mediating disputes with physician offices, hospitals and insurance companies, managing both the account receivables and account payables.
Selected Accomplishments:
Project managed revenue cycle initiatives focusing on both front and back-end improvement and mediated business re-designs, (Excel, Word, EZCAP).
Designed new daily cash posting and tracking policies and procedures and reports for improved trending and monitoring by using vlookup, dashboards, modeling and documenting current cash posting practices. (Excel, Word, EZCAP, Lotus Notes)
Project managed the outsourcing, implementation and spin-down of the organization. (Word, Excel, EZCAP, Lotus Notes)
Authored all business rules, internal contractual interpretation and procedures for the outsourcing company. (Word)
First Consulting Group Government Business Group
Falls Church, VA
Healthcare Consultant
SEPTEMBER 2001 TO FEBRUARY 2003, (1 year 5 months)
Responsibilities included: Provided point expertise and managed individual projects; Monitored company invoices against project budgets, authored business process policies and procedures, researched best practices, conducted assessments and created training and map and gap strategies, consulted on business process redesign, facilitated weekly policy and development group meetings
Selected Accomplishments:
Consulted The Department of the Navy's Bureau of Surgery and Medicine, (BUMED) on HIPAA compliance, specifically privacy, (Excel, Word)
Developed map and gap and training strategies for facility personnel on how HIPAA privacy rules relate to daily liability exposure, and the departments business processes. (Excel, Word)
Provided point expertise and managed projects for the Department of Veterans Affairs in the areas of revenue cycle business office practices, charge master development, electronic pharmacy, facility and professional healthcare billing, Medicare remittance advice, and Medicare coding and compliance standards and HIPAA. (Internet Research, Excel, Word, PowerPoint)
Georgetown University Hospital, Washington, DC
Sr. Data and contract Analyst/HMO Accounts Receivables Manager/Special Project Manager:
JANUARY 1999 TO SEPTEMBER 2001, (3 years 7 months)
Responsibilities included:
Supervise a team of 10 collections specialists, monitor cash flow against goals and benchmarks, conduct budget analysis, analyze reports, evaluate business process re-design, consult with sr. management on new opportunities and strategies.
Selected Accomplishments:
Served as an HMO and managed care accounts receivable manager and was responsible for increasing cash collections by an average of $9,000,000 during my first three months through the use of Excel vlookup, dashboards and modeling formulas. (Excel, Word, PowerPoint)
Facilitated accounts receivables settlement meetings with major managed care organizations resulting in 25 million dollars in account resolution and 10 million dollars in contractual payments to the hospital Excel vlookup, dashboards and modeling formulas. (Excel, Word)
Participated in mediation sessions for the hospital that resulted in saving the hospital four million dollars. (Excel, Word)
EDUCATION
Temple University - Philadelphia, PA; Major in Health /Physical Education
Additional Education or certifications:
Montgomery County Community College, Blue Bell, PA
Manager as Coach, Washington Hospital Center
Landmark Education, Personal Development Series
Certified as Professional Tennis Instructor: U.S. Professional Tennis Registry
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