** **** **** ******

Jonathan M. Eddy Can eld, OH 44406

(330) 402 - 8288

abqhqo@r.postjobfree.com

Technology

Youngstown State University Youngstown, Ohio

Experience

July 2011 - May 2012

Student Software Assistant 2 - Media and Academic Computing Classroom & Technical Support

Maintained over 240 machines in the Lincoln Building at Youngstown State University

Maintained all Multimedia Classrooms in the Lincoln Building which include LCD monitors

projectors, audio and video controllers, document cameras, and network connectivity

Undertook projects such as an initial build of the campus Windows 7 core image

Provided direct (Tier 1 and Tier 2) assistance to 55 Mathematics and Statistics professors and

graduate assistants in of ce, classroom, and lab settings

Responsible for training four student employees of the same position for CTS

Created as well as provided feedback on documentation of processes and procedures

Assisted with technology purchasing decisions for the Mathematics and Statistics Department

Youngstown State University Youngstown, Ohio

October 2010 - April 2012

Webmaster - College of Science,Technology, Engineering, and Mathematics (STEM)

Maintained and added site content for over 600 pages under the stem.ysu.edu domain, as well as

other sub-sites such as the Ph.D. in Materials Science and Engineering site at ysu.edu/stem/phd

Suggested, designed and implemented site modi cations

Experience

IGA Can eld, Ohio

June 2006 - present

Stock Clerk

Accommodate customer needs by answering product questions and making recommendations,

fetching items, bagging groceries, and assisting customers to their cars

Maintain the appearance of the store by breaking down and stocking truck shipments, keeping

shelves fronted and full, and determining new items to tag in

Education

Youngstown State University Youngstown, Ohio

Master of Business Administration, 2014 MBA Candidate

Major: Business / Business Administration

Minor: Computer Information Systems

Youngstown State University Youngstown, Ohio

Bachelor of Science in Applied Science with Honors, Summa Cum Laude, May 2012

Major: Computer Information Systems

Minor: Loss Prevention and Asset Protection

Awards: Dean s List, Fall 2008 - Spring 2012

GPA: 3.91 (4.00 Major GPA)

Certi cations

Apple Certi ed Associate, Mac Integration 10.7

Apple Certi ed Support Professional & Technical Coordinator, Mac OS X 10.6

Skills

OS X, Windows, Unix and Linux, including dual-boot environments

Server con guration and policy management for Windows and OS X

Local Area Network management

Shell scripting

HTML / CSS

Cisco IOS

Adobe Creative Suite

Oracle SQL

Symantec Ghost imaging

AutoCAD (2D and 3D)

COBOL

Volunteering

City of Can eld Parks and Recreation clean-up and planting

Organizations

Association for Computing Machinery Youngstown State University Chapter

Information Security and Ethical Hacking Association Youngstown State University

Phi Kappa Phi Chapter 143, Youngstown State University

Contact this candidate