Customer Service High School

JONAH GREENTHAL *****@**************.***

July ***2 present

Facebook, Inc.

WORK

Mobile Apps Analyst

EXPERIENCE Reported on Facebook s iOS app in testing and the market. Used data to inform decisions about features, mar-

keting, and resource allocation for iPhone, iPad, and other tablet development.

June 2010 present

National Academic Quiz Tournaments, LLC

Question Writer/Editor; Application Developer; Logistics Director

Writer of questions for academic competitions at middle school, high school, and collegiate levels. Subject area

editor in mathematics, computer science, and visual arts. Principal editor for tournament sets including the

2011 and 2012 High School National Championship Tournaments.

Wrote and maintained code in Java, JavaScript (including jQuery), HTML, CSS, SQL, and Perl for

NAQT s internal question production management website and public website. Redesigned internal website;

conducted security analysis of internal and external websites; solved assorted problems reported by employees

and customers.

Directed logistics for over 400 players and coaches, and over 70 staff members, for the 2012 Middle School Na-

tional Championship Tournament. Assisted with logistics for other tournaments, including the 2011 and 2012

Intercollegiate Championship Tournaments, the 2011 and 2012 High School National Championship Tour-

naments, and the 2011 Middle School National Championship Tournament.

June August, 2010

Health Care Service Corporation / Blue Cross and Blue Shield of Illinois

Intern in Information Security Risk Management

Developed a CVSS- and DREAD-based risk assessment scale; participated in risk analysis engagements;

learned computer system hacking techniques and defenses against the same.

June August, 2007

SurePayroll

Summer Intern

Worked in the marketing department, focusing on web-based marketing to small businesses, including work

with search engine and code optimization and the production of product overview tours and video testimonials.

April, 2005 January, 2008

Grand Food Center

Assistant to the Partners; Director of Information Technology; Customer Service Supervisor

Promoted from bagging to working as a general assistant/consultant to the owners of the store, including main-

taining the company s website; computer and other technical consulting, acquisition, and maintenance; analyz-

ing financial data; writing the weekly sales ad; and designing and producing signage for various departments.

Managed cash office operations, including responsibility for daily store balancing; wrote the employee schedule;

bagged, rang up, and delivered customer orders, handled customer service issues.

Fall 2009 Spring 2012

University of Chicago

EDUCATION

B.S., The College and the Division of the Physical Sciences, Mathematics

GPA: 3.46 (in-major: 3.50)

University of Illinois at Urbana-Champaign: GPA: 3.73 Fall 2008 Spring 2009

New Trier High School (Winnetka, Illinois): GPA: 4.99 Fall 2004 Spring 2008

Graduate Records Examination (September 2011)

TEST

Verbal: 169 (99th percentile); quantitative: 167 (95th percentile); writing: 4.5 (72nd percentile)

SCORES

Graduate Records Examination Subject Test in Mathematics (October 2011)

Scaled Score: 670 (56th percentile)

Edmund J. James Scholar, University of Illinois at Urbana-Champaign

ACADEMIC

Chancellor s Scholar, University of Illinois at Urbana-Champaign

HONORS

Dean s List, University of Illinois at Urbana-Champaign Fall 2008, Spring 2009

Dean s List, University of Chicago 2009 2010, 2010 2011

Phi Eta Sigma Honor Society, University of Illinois at Urbana-Champaign

University of Chicago College Bowl Team (quizbowl) 2010 present

ACTIVITIES

University of Illinois Academic Buzzer Team (quizbowl) 2008 2009

2006 present

Quizbowl moderator

VOLUNTEER

Read questions and kept score for academic competitions involving players at the middle school, high school, col-

EXPERIENCE

legiate, and post-collegiate levels.

2008 2009

SILC (Senior Instructional Leadership Corps)

Assistant-taught AP Calculus BC and AP Physics C primarily to seniors, including class administrative duties,

teaching lessons, and laboratory leadership for AP Physics C; developed companion websites for each course.

2004 present

Tutor

Assisted students in areas including mathematics, physical and biological sciences, writing, and Spanish.

2004 2008

Central School Science Olympiad

Coached 6th 8th grade students in Science Olympiad at Central School, Glencoe, Illinois.

2002 2008

Glencoe Junior High Project

Worked as a technical consultant/designer/director for an annual musical production, focusing on maintaining

quality and safety in a theatrical environment.

Proficient with Microsoft Word and Excel, Perl, SQL (including MySQL, T-SQL, and Hive Query Lan-

SKILLS

guage), HTML, CSS, LaTeX, some Java and JavaScript, typing (120 WPM); expert with Windows comput-

ers; some experience with Linux and Mac OS

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