Project Manager Security

NICHOLAS BERZSENYI MCSE, MCP+I CCNA Tel: ***.221-***-**** 997 9497

** ********* ************ ********** ** Cell: 416-***-****

TorontoMississauga, Ontario s M2N 2Y6L5N 2E8 email: *******@*******.***

SENIOR WINDOWS ADMINISTRATORIT CONSULTANT & PROJECT MANAGER

Multi-certified IT professional with 10 + years of IT experience providing advanced network administration and technical support and project leadership to multi-site organizations with complex connectivity, security and configuration requirements. Combines advanced technical acumen with solid understanding of the business imperatives that drive system requirements, fostering strong, trust-based client relationshipsall Windows based server and desktop support issues. Resourceful, client-focused corporate focused troubleshooter with a knack for rapid root-cause analysis, adept at developing cost-effective, elegant solutions to optimize system performance, accessibility and security.

STRENGTHS & EXPERTISE

Network & Server ConfigurationBackup & Security ProtocolsSAN Storage NetworksTechnical TroubleshootingDesktop SupportMigration ManagementExchange ServerUser Support & TrainingLocal & Remote DiagnosticsProject ManagementActive DirectoryAccess Control & User AccountsTeam Leadership & Mentorship

PROFESSIONAL EXPERIENCE

IT CONSULTANT 201006 - Present

Nicholas Berzsenyi Consulting, Toronto, Ontario

Retained by small to mid-sized clients in diverse sectors to provide technical guidance and support for Windows 20030/2008NT Servers, laptops, desktops and peripherals. Span of contributions includes new system design and configuration, migration management, and security planning, troubleshooting and network performance tuning.

IT Administrator 2008 - 2010

Morrison Lamothe, Toronto, Ontario

Brought on board to administrate the IT department of this baked goods producer across 5 sites, harnessing technical and process-mapping skills to architect IT procedures, telephony, and communications.

Optimized an annual budget of $250K to revamp IT infrastructure, completing complex multistage projects with a reduced budget of $100K in 2009, and launching high-speed DSL to accelerate communication across 5 locations.Sourced and executed improved, cost-effective firewall protection for sublet locations to facilitate internal access control and improved security. Implemented SAN hard drive backup solutions, diverting data from legacy tape backup systems to enhance backup and recovery abilities for 500+ individual workstations. Reduced operating costs by establishing a Windows update server to access and disperse update files across end users. Refreshed systems for over 500 end users dispersed across 5 sites to enhance capabilities, with components including: Built a partnership with Dell to incur exponential cost savings across PCs, laptops, servers, and warranties. Interfaced with Dell vendor representatives to launch improved security structures, navigating the investigation, purchasing, installation and management of McAfee security systems. Consolidated 4 archaic servers to one central server across an accelerated network with automated backup, enforcing security policy and precision during server migration. Created an independent backup to swiftly transfer Dell data across a myriad of hardware.

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TECHNICAL ANALYST 2000 - 2006

Alcatel Toronto, Ontario

Brought on board to manage IT telephony and data needs for 6 Telus Alcatel Communications regional offices. Environment: MS Exchange; MS Office; AutoCAD 2000/2003Active Directory; Lotus Notes; VOoIP & PBX; VPN; Citrix; Palm & Blackberry

Attended to the full spectrum of network, server, hardware, software, security and connectivity requirements for a system that supports 80 local and 120 remote clients.Coached, mentored, provided guidance and direction to a 2-member technical support team working in St. John’s Newfoundland.Configured, administered, monitored and optimized performance of three TYPE servers, including all routers and switches.Remotely configured Blackberries over MS Exchange, liaising with service providers to reconcile client accounts and deploy blackberry image.Coordinated, maintained and supported video and teleconferencing capabilities, as well as PBX and VoIP telephony.Planned and coordinated disaster recovery plans, including backup procedures for computers and servers using SAN DVD and tape drives.Instituted a local policy for data and system partitions on hard drives in order to protect data and network integrity.Relied upon for testing, troubleshooting and security expertise during the implementation of wireless VPN for remote clients.Project managed major network relocations that involved complex telephony issues, effectively minimizing client downtimes.

Continued

NICHOLAS BERZSENYI MCSE, CCNA PAGE 32

PROFESSIONAL EXPERIENCE Continued

Strategized with Telus support staff on a weekly basis on change management and resolution of escalated issues.Managed user access controls and group permission protocols and practices.Oversaw the migration from Netscape Mail Server to MS Exchange, the upgrade from Windows NT to Windows 2003, and the implementation of Active Directory.Instrumental in elevating client satisfaction rates from 60% to 98%.

IT CONTRACTOR 1998 - 2000

Beacon Software, Toronto, Ontario

Joined this web-based solutions development firm to provide multi-faceted technical expertise to small-to-mid-sized clients, including network & server configuration, performance optimization and technical troubleshooting of connectivity, software and hardware issues.

SENIOR TECHNICIAN 1996 - 1998

EDS Inc., Toronto, Ontario

Recruited by this global IT solutions and outsourcing company to provided advanced technical support and project leadership for clients such as the Canadian Armed Forces, Metro Toronto Police and Canadian banking institutes.

Collaborated on the planning and execution of Y2K readiness initiatives, legacy system migrations, capacity planning, and new system deployment.

EDUCATION & PROFESSIONAL DEVELOPMENT

NETWORK SPECIALIST & LAN ADMINISTRATION DIPLOMA, Honours

CDI College Of Business & Technology, Toronto, Ontario

Specialized Training & Certification:

Microsoft Certified Systems Engineer + Internet (MCSE)

Cisco Certified Network Associate, (CCNA)

A+ Certification s ITIL Certification

Internetworking with Microsoft TCP/IP on Microsoft Windows O/S

Networking Essentials

Implementing and Supporting Microsoft Internet Information Server

HP Certified s Dell Certified

BACHELOR OF ARTS, Philosophy & English

York University, Toronto, Ontario

COMPUTER & TECHNICAL SKILLS

Applications

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access) s Lotus Notes

Utilities

VPN s Citrix s PC Anywhere s Norton Ghost s Veritas s NT Backup w/ scripting

PowerChute

Networks & Servers

MS Exchange Server s Win 20080 Professional and Advanced Server

IBM Netfinity Server s Active Directory – WINS - IIS

Protocols

TCP/IP s IPX/SPX s DLC s NetBEUI s IPSEC s DHCP s DNS

Platforms

Windows 9x/XP/NT/2000/Windows 7/Mac/Ipad/Iphone

Hardware

Blackberry & Palm PDA’s s Dell s IBM s Compaq s HP Printers s Routers & Hubs

LANGUAGES

Fluent Oral & Written ENGLISH & HUNGARIAN

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