Technician Manager

*** ******* *****

Minden, La. *****

Phone 318-***-****

E-mail *****.*******@*******.***

William Brian Garland

Objective

To work in a challenging position with a progressive Company, where I can utilize my wide range of skills to the benefit of the employer.

Education

2009-Current BPCC Bossier City, La

Cyber Information Technology Associate of Applied Science

Major: Information Network Security Specialist

2006-2009 BPCC Bossier City, La

Computer Information System with a concentration in Management Information System

1995-1997 NCTI Minden, La.Fiber Optic Technician 1997Cable System Technician1996Cable Service Technician 1995Cable Installer Technician 1995

1985 Minden High School Minden, La.High School Equivalency Diploma

Interests and activities

Hunting, Wood Working, and Computer Gaming.

Work experience

2007 – Current Tele-Cable Services Bossier City, La.

SupervisorPrimary responsibilities are coordinating work for construction crews Ariel, underground, coaxial and fiber splicers. Provide technical and on hand support. Tracking progress of job, scheduling locates for underground services and reviewing of paper work. Order inventory, supplies, repair work and accommodations for out of town lodging. Resolving customer and home owner complains.

1990 - 2007 Suddenlink Communications Minden, La.

Field Service Technician 3 - 2007Primary responsibilities are the maintaining and trouble shooting of problems associated with satellite dishes, receivers, standby battery supplies, analog and digital channel line up, Forward and Return equipment for High Speed Internet and telephone system, Fiber optical electronics, Forward and return path network in the field as well as customer related issues.

FSR Manager 2 – 2005Accepted position in Bossier City over installations department maintained current position in Minden, La supervising a total of 15 employees.

FSR Manager 1 – 2000Accepted position in Minden, La. Maintained current position as Chief Technician Supervising at one time a total of 4 employees.

Chief Technician – 1996Accepted position as Chief Technician after passing electronics exam for the position. Responsible are similar to that of a Field Service Technician 3.

Installer – 1990Started as an installer for TCA cable TV.

1989-1990 Fiber Tech Marshall, TX

ForemanIn charge pf 3 men all purpose cable construction crew

1987-1989 System Service of La Natchitoches, La

SupervisorIn charge of 3 men all purpose cable construction crew. Handling invoicing daily expenses and customer contact.

Certifications

CurrentNetwork +A +Security +

Working on:

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