Manager Project

Georgette M. Sullivan

913-***-**** *********@*****************.***

Skill Set:

Software Skills: Expert level skills in the Adobe Creative Master Suite 5, Microsoft Office and Omnigraffle; intermediately skilled in HTML, CSS, Visio and Action Scripting.

Design/Systems Thinking: Design thinking and systems thinking approach toward cooperative design to create situations that are desirable, useable and useful to users and profitable for businesses.

Observe: Experienced establishing empathy with user and stakeholder situations by conducting interviews, ethnographic observations, contextual inquiry, user diaries, task analysis and surveys to gain further contextual understanding.

Reflect: Experienced using multiple evaluative methods such as activity theory and experience maps to generate representations of the observational data. These representations often identify behavioral patterns that are essential to the success of a design project.

Make: Accomplished using observational and reflected data to make personas, storyboards, scenarios, user flows, wireframes and prototypes that advocate for the needs of the users.

Experience:

Web Specialist II - Sprint in Overland Park, Kansas October 2007 - Present

Work with business units to create design solutions that maintain a consistent user experience and corporate brand across multiple customer touch points.Work closely with cross-functional teams to translate business and user requirements into wire frames and page description comps.Developed and implemented the visual design strategy for the site wide update of sprint.com.Bridge the gap between the sprint.com user experience and visual design teams.

Web Designer/Developer - Landajob and ComSys in Overland Park, Kansas January 07 - October 07

Worked with established teams to provide unique solutions for web projects. Used best practice approach to site design and development.Supported the launch of new devices, products and accessories by preparing launch ready image sets and banners.Translated raster based compositions into web standard sites.Developed kiosk and server driven web sites. Taking a holistic approach to user centered design; projects incorporated a balance of usability, accessibility, and web standards.

Creative Genius - Breakthrough in Kansas City, Missouri February 2006 - January 2007

Maintained and updated web sites and marketing materials for clients in the banking and apparel industries.Created design concepts, sought client approval, developed, tested and administered client web sites and electronic marketing programs, including e-mail marketing and online surveys. Reduced server load on multiple client web sites by half and decreased the production time from four months to six weeks.Art directed and managed the production of client catalogs and exhibit materials.

Exhibit & Advertising Manager - PROSOCO, Inc. in Lawrence, Kansas October 1999 - February 2006

Responsible for managing and developing enterprise marketing projects, defining marketing strategy and maintaining project budgets.Trade Show Manager – Researched and implemented the trade show program including show selection and exhibit design.Advertising Manager – Developed and implemented advertising schedules. Negotiated insertion costs to maximize the budget.User Interface Designer – Designed the user interface, developed content and code, tested and deployed the corporate web site.Project Manager – Managed enterprise marketing projects from concept to production. Coordinated vendor relationships to reduce production time and cost.Graphic Designer – Designed visual solutions for but not limited to print, presentation, video, web, training, advertising and trade show exhibits.

Multimedia Manager - Columbia Energy in Overland Park, Kansas March 1998 - August 1999

Managed cross-functional teams during the development of a series of residential and commercial energy management software tools. Reduced the cost of outsourcing by $2,000/month, decrease turn around time, vendor dependency and increase productivity.Conducted user experience evaluations and created solutions to solve for problems in the user experience. Implemented and tested an improved the user experience within two months.Developed wire frames, user flows, interface designs and graphics for web sites, packaging and direct mail.

Art Director/Production Manager - MacVideo in Kansas City, Missouri January 1995 to August 1997

Supervised and coordinated a team of web developers, graphic designers, video editors, and interactive authors to produce business and government training CD-ROM’s and videos. Ensured that team members were aware of their responsibilities, project deadlines and client expectations.Coordinate projects while maintaining budget and time lines.Managed team during the production of large and complicated commercial software product within a six months timeframe.Designed and developed a computer based training project that included seven individual modules produced in five months.

Education:

Master of Arts in Interaction Design - University of Kansas in Lawrence, Kansas in May 2011.

Bachelor of Arts in Graphic Design - Kansas Wesleyan University in Salina, Kansas in June, 1993.

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