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Customer Service Accounting

Location:
Toronto, ON, Canada
Posted:
January 24, 2013

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Resume:

TOMOKO KINUMAKI

* ****** ****** 647-***-****

Toronto, ON M6N 4V4 *********@*****.***

OBJECTIVE

To obtain an Admin Assistant/Accounting Clerk position

HIGHLIGHTS OF QUALIFICATIONS

Over 3 years’ experience working in accounting and administrative positionsBusiness Administration - Accounting Diploma, Canadian Securities Course (CSC) Certificate Excellent skills in full cycle of Accounts Payable and Accounts Receivable procedures with strong knowledge of accounting principalsStrong communication, interpersonal, teamwork, and customer service skills supported by an ability to meet deadlines while working under pressure ensuring relevant and accurate results Highly motivated, professional, numbers-oriented and detail-oriented lifelong learner (committed to obtaining CGA) with strong organizational, time management and analytical skills Ability to manage multiple tasks independently in a fast paced and constantly changing environment Proficient in MS Word, Excel, Access, PowerPoint, Outlook, Lotus Notes and ACCPAC

EDUCATION AND CERTIFICATION

Business Administration - Accounting Diploma Aug 2012

George Brown College, Toronto, ON

Awarded Dean’s Honour List, GPA 3.93/4.00

Certificate of Canadian Securities Course (CSC) July 2012

CSI Global Education Inc., Canada

Bachelor of Law Mar 2004

Chuo University, Tokyo, Japan

RELEVANT EXPERIENCE

Fund Accountant (Co-op) May – Dec 2011

The Investment Administration Solution Inc., Toronto, ONAnalyzed and recorded all securities transactions using MS Excel Maintained daily, weekly and monthly cash and holding reconciliations using internal programGenerated general ledger and trial balance reports and reported periodic Net Asset Value for assigned funds (valuation of 13 to 15 funds) for clientsPrinted and Emailed financial statements to appropriate clients Verified the accuracy of coding and accounting allocations Set up new security portfolio into the internal system and performed other security pricing procedures using Bloomberg Terminal Trained two new employees and reviewed and approved reconciliation packages Managed schedules and communicated internally and externally using Lotus Notes

TOMOKO KINUMAKI

647-***-****

*********@*****.*** page 2

Office Clerk, Receptionist (Volunteer) May – Aug 2009

Japanese Canadian Cultural Centre, Toronto, ON Entered information into computer database to prepare bills and cheques Greeted customers and identified their needs and sales opportunities in a timely and professional manner Responded to customer inquiries and complaints promptly Answered switchboard, concluded the nature of calls and either transferred to or kept messages for appropriate staff members Processed all incoming and outgoing mail and distributed to respective departments and employeesAssisted with setting up community events

Accounting Clerk Jan 2005 – Jan 2007

Koyo Pharmacy, Nishinomiya, Japan Prepared bank deposits and carried out billing, collection and reporting activities according to specific deadlinesPerformed daily cash handling and cash reconciliation Processed all data entry for invoices and employee expense reportsVerified and checked accuracy on invoice amounts, coding and accounting allocationsResolved any discrepancies and verified approval authority on invoicesPerformed account and bank reconciliations in timely mannerMaintained vendors’ database and filesEntered and updated customer information into the customer database Respond to customers inquiries on a timely manner

Credit Card Sales Associate Apr – Dec 2004

Cedyna Financial Corp., Osaka, Japan Proactively listened to the customer's needs and supported them in making good choices for their buying occasion and their lifestyleConnected and built relationships with customers by being caring, asking questions, and engaging in conversation with the customersGreeted customers in a professional manner Demonstrated and promoted characteristics of credit card products to customersPrepared credit card agreement forms and customer identification documents

REFERENCES AVAILABLE UPON REQUEST



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