Customer Service Training
Resume:
Larry Daily
Email: *********@********.***
Address: *** ****** ***.
City: Simi Valley
State: CA
Zip: 93065
Country: USA
Phone: 805-***-****
Skill Level: Experienced
Salary Range: $40,000
Primary Skills/Experience:
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Educational Background:
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Job History / Details:
LARRY W. DAILY
987 BRETON AVE. SIMI VALLEY CA. 93065
SUMMARY*
Over 27 years of growing experience in logistics operations lending to supervisory positions.
Have worked in all areas of logistics, shipping/receiving and stores. Able to work under pressure.
PROFESSIONAL EXPERIENCE*
RESET INC.
Simi Valley, CA. 93065
Logistics Department 2001-2012
SCHLUMBERGER TECH.
Simi Valley, CA. 93065
Logistics Department 1989-2001
KENNEY BROTHERS WALLCOVERING
Chatsworth, CA. 91311
Logistics Department 1985-1989
ACCOMPLISHMENTS*
Ensured 100% customer satisfaction by implementing precise packing procedures as specified by customers.
Saved thousands of dollars by identifying improper parts coming in before going to stock.
Successfully trained and certified personnel in forklift and man lift equipment.
Research, created and implented turnaround time program to maintain proper timeframe and improve teamwork. Employee of the month award (350 applicants).
Received safety housekeeping award for two consecutive years.
Analyzed and developed floor plan to successfully maintain improve workflow and safety, resulting in improved customer service.
Supervised over 15 warehouse personnel in a team setting.
TRAINING*
Completed training to successfully certify incoming personnel in forklift and man lift usage and safety.
Attended training classes in Microsoft Excel and Word.
Attended training classes for the implementation of JIT TQC.
First Aid CPR training for (ERT) team member.
Attended personnel supervision training.
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