Customer Service High School

Kre'Ashah Childs Resume (DC/MD/VA)

Date: ****-**-06, 5:52PM ***********@*****.***

Kre'Ashah I. Childs

**** ******** *****. *******, ** 20601

********@*****.*** 240/543-1197

OBJECTIVE

To secure a position with a stable and profitable organization, where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation

EDUCATION

Carroll County High School, Hillsville, VA, May 2012 Overall GPA 3.3

Prince Georges Community College, Largo, MD

Bachelor of Science Degree anticipated May 2016 Overall GPA 3.5

SPECIAL SKILLS AND ABILITIES

Proficient with Microsoft Word, Excel, and PowerPoint, and Internet

Excellent verbal and written communication skills

Able to maintain the highest level of customer service

Able to multitask with outstanding organizational skills

Profound ability to support and contribute to team goals

Basic knowledge of math, weights, and measures

EXPERIENCE

Computer Spot Technologies Clinton, MD

PC Technician 5/2011 -- 8/2012

Analyzed system logs and identified potential issues with computer systems

Introduced and integrated new technologies into existing data center environments

Performed routine audits of systems and software

Performed general maintenance tasks, troubleshoots, and repairs of computer systems and peripheral equipment

Performed computer hardware and software installations

Implemented and maintained network security, TCP/IP protocols and computer hardware and software

Installed, programed and maintained CCTV equipment such as, Dome Cameras, PTZ, Analog, IP Cameras, and DVR

Tier I Help Desk and Technical support

Kentucky Fried Chicken Prince Frederick, MD

11/2010 -5/2011

Provided customer service for and handle the payments of hundreds of customers daily

Processed customer bills through cash and credit transactions

Communicated with customers regarding orders, comments, and complaints

Accepted payment from customers, and make change as necessary.

Maintained and restock inventory

Prepared daily food items, using proper safety precautions and sanitary measures.

Cleaned and organized eating, service, and kitchen areas.

Meade's Cleaning Service Bryantown, MD

3/2010 -- Present Part-Time

Cleaned and disinfected sinks, countertops, toilets, mirrors, floors, etc.

Replenished bathroom supplies. Polishes metalwork, such as fixtures and fittings.

Sweep, mopped, vacuumed, floors using brooms, mops and vacuum cleaners.

Scrubbed, waxed and polished floors.

Dusted furniture, equipment, partitions, etc.

Emptied wastebaskets and recyclables and transports to disposal area.

Cleaned rugs, carpets, and upholstered furniture, using vacuum cleaner

Washed wall, woodwork, windows, door panels, partitions, sills, etc.

Giant Food, Inc. Laurel, MD

12/2009- 3/2010

Responsible for handling payments from customers

Bagged, wrapped merchandise, and prepared for customers

Issued receipts, refunds, credits, or change due to customers

Maintained clean and orderly checkout areas.

Processed merchandise returns and exchanges

Received payment by cash, check, credit cards, vouchers, or automatic debits.

Cashed checks for customers.

Stocked shelves, and mark prices on shelves and items.

REFERENCES UPON REQUEST

Contact this candidate