Manager Development

Resume Gayle Hillman. November ****

Personal details Tertiary Quali cations Experience/ Skills

Gayle Hillman Community engagement, developing community services

and programs. Community development. Community

Mobile: 048*-***-*** 2009 Certi cate IV in Training and services.

Phone: (08) 8520 2142 Assessment TAFE SA Elizabeth Campus

Building websites, design and art work, marketing, using

Email: *****.*******@****.*** online to market and promote, social media and

Skype: gayle.hillman 1995 Bachelor of Social Science communication.

LinkedIn: GayleHillman (Community Development) University of

South Australia. Experienced and quali ed trainer/assessor and lecturer.

Website/s:

www.communitiesplus.com Strategic planning, business planning and operational

www.gaylesclass.com 1991 Diploma of Applied Science planning. Budgeting and resource management.

(Community Work/ Youth Work)

Postal address: University of South Australia Business development and speci cation preparation,

PO Box 667 tender and funding proposal preparation.

TWO WELLS SA 5501

Customer relationship management, partnership building,

networking. Consultation and evaluation. Reporting.

Research and policy development, designing and

developing community programs

Personal qualities

Highly creative, comfortable with change and a lateral thinker.

Highly ef ective at building and maintaining customer and stakeholder relationships.

Extroverted, con dent and engaging.

High level of business acumen, including business development, strategic and business planning, quality and accreditation systems and marketing.

Honest and authentic. Able to maintain and respect con dences. A team player.

Highly motivated, open to constructive feedback and a self-starter.

Resume Gayle Hillman. November 2012

Snapshot of career history

November 2011 to current. Communities Plus. Director and Senior Consultant.

Communities Plus consults within the community services sector to support and improve community engagement. www.communitiesplus.com

The role requires; skills in improving engagement, skills in marketing and promotion, technological skills (building website/s, online marketing,

social networking and communications) and the design and development of programs such as the Big Girls Best Book, the Find Goodness Challenge

and the JobSeeker Plus program.

Achievements. Started the business from scratch, built the websites, generated promotional materials and marketing strategy, developed the

business plan, delivered the service. Supported/ implemented the Rebuilding NACYS program, campaign and website. www.rebuildingnacys.com

Supported NACYS to achieve ASES (Australian Service Excellence Standards) accreditation in June 2012.

September 2010 to November 2011. Good Beginnings Australia. State Coordinator/ Business Development Of cer.

The role required skills in, the coordination of staf and programs, securing program funding and developing the business, staf training and

development, program design and development.

Achievements. Secured $200k from Corrective Services (WA) for the funding of Dads and Kids program in the WA prison system, secured $100k

funding from PaCE/ DEEWR, developed a series of proposals for CfC+, FaHCSIA and DEEWR. Developed the Dads Daughters and Dolls Houses

program, the Importance of Dads Campaign and the Yo-yo Challenge.

July 2007 to January 2011. TAFE SA, Salisbury and Regency Campus. Lecturer in Community Development and Youth Work.

The role required training and assessing students in Certi cate III and IV. Delivering quality training.

Achievements. Designed and developed the website www.gaylesclass.com as an alternative online resource for students.

June 2006 to July 2007. Youth Worker and Team Leader. Classic Automotive Youth Training.

The role required skills in, program development, service delivery, counselling of young of enders and recidivist of enders, case management,

learning plan development, volunteer training, program development, reporting and staf supervision.

August 1997 to September 2005. Working at Jobs Statewide and Job Prospects. Employment Consultant, Job-Wise Trainer, Job Search

Trainer.

The roles required skills in, case management, administration, supporting job seekers to overcome barriers to employment, recruitment support,

employment support and counselling and support. Also training, job search training and designing and developing training modules.

Resume Gayle Hillman. November 2012

August 1997 to December 2003. City of Playford. Service Planning Administrator.

The role required skills in, speci cation development and document preparation, overseeing the tendering process, service review and classi cation

processes, determine best practice, developing the speci cations for management of recreation facilities (speci cally the Aquadome), the Childrens

Centre and waste management services.

February 1997 to August 1997. City of Playford. Acting Manager of Human Services.

The role required skills in, strategic planning and reporting, budgeting and resource management, reporting, managing a multi-disciplinary team,

change management (whilst Council amalgamated and formed the new City of Playford) managing large budgets and reporting, securing funding for

youth development, aged care services, inspectorial services and libraries.

September 1994 to June 1996. City of Munno Para. Community Development Team Leader, Community Development Of cer and

Neighborhood Development Of cer.

The roles required skills in, managing the community development team, designing and developing community programs, securing funding for

programs, reporting to funding bodies, reporting to Senior Management and Council, strategic and business planning, policy writing and research.

Referees

Clare Dilliway Matthew Doherty Craig Marquis

Chief Executive Of cer NACYS Clinical Practice Manager NACYS Service to Youth Council FLO Case Manager

(08) 8252 2514 (08-825*-****-**** 443 497

041*-***-*** ********@*****.***.** ************@*******.***

*****.********@*****.***.**

Barry Parsons Simon Lappin Tracey Smith

Director Member Services and Strategic Quality Manager Mission Australia SA Director Integrity Accounting

Projects 045*-***-*** 040*-***-***

Local Government Association SA ********@****************.***.** *********@********.***.**

(08) 8225 2025

Hobbies and leisure pursuits.

Laughter, friends and great cof ee. Writing creatively. A good book. Exploring new technologies and working online.

Contact this candidate