Customer Service Sales

Jon Papineau

Email: *********@********.***

Address: ***** *. ******** **

City: Aurora

State: CO

Zip: 80010

Country: USA

Phone: 720-***-****

Skill Level: Director

Salary Range: $70,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jon E Papineau

11517 East Highline Place Cell: 720-***-****

Aurora, CO 80010 *****@*.***

Executive Profile

* Extensive hands-on employee management experience

* Solid knowledge in large budget creation and management

* Dynamic customer service skills

Skill Highlights

Business operations organization Employee relations

Budgeting expertise Self-motivated

Market research and analysis Customer-oriented

Leadership/communication skills Budget analysis

Waste reduction techniques ServSafe certified

Spreadsheet development Staff leadership and development

P&L management Practical Culinary skills

Core Accomplishments

Project Management:

Initiated a Catering "Green Initiative" which resulted in a reduction in my Departments solid waste foot print by 16.7 metric tons in the first 9 months.

Reallocated serviceable food product to end user charities

Created extensive compost and recycle program

Employment History

Catering Director / Executive Chef, 3/2007 - 12/2012

Denver Merchandise Mart - Denver, Co

Managed the day-to-day and long-term strategic activities within the catering department.

Create, control and manage all aspects of food and beverage operations in an 850,000 sf event facility.

Reduced and controlled expenses by improving resource allocation.

Managed budget forecasting, goal setting and performance reporting for the catering department. Researched economic processing factors to determine the best process and sales strategies.

Managed two restaurants inside the facility as part of daily operations.

Created and developed new banquet and concession menus.

Executive Chef / General Manager, 04/2005 - 03/2007

Finn McCool's - Centennial, Co

Assisted a capital investor in creating a successful start-up, concept restaurant with a goal of $2 million in sales within the first 5 years.

Developed new 'from scratch" menu and order guides.

Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.

Executive Chef, 09/2004 - 04/2005

Rodney's in Castle Pines- Castle Rock, Co

Full responsibility for managing a full service restaurant with food sales of $1 million.

Effectively managed and assisted kitchen staff in producing food for banquets, catered events and public dining areas.

Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.

Hands on Chef

Assistant Banquet Chef, 04/2004 - 09/2004

McCormick's Fish House- Denver, Co

Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Implemented and supported company initiatives and programs.

Effectively managed and assisted kitchen staff in producing food for banquets and catered events.

Executive Chef, 11/2001 - 03/2004

The Hornet Restaurant - Denver, Co

Reduced food costs by 10% percent by expertly estimating purchasing needs and buying through approved suppliers.

Reduced and controlled expenses by improving resource allocation. Reviewed and approved billing invoices and expense reports.

Hands on Chef

Education

Aurora Central High School - Aurora, CO

High School Diploma

Professional Affiliations

Colorado Licensed Beverage Association/ Board of Directors

American Culinary Federation

National Association of Catering Executives/ Member

International Food Service Executives Association/ Member

Colorado Restaurant Association/ Former Board Member

American Legion

Member 82nd Airborne Division Association/ Member

Contact this candidate