Sql Server Administrative Assistant
Resume:
Joshua Hitchcock - Resume
abqgjn@r.postjobfree.com
Redford, MI
Objective
Service oriented Help Desk Technician with a strong background in Windows XP and Windows 7, seeking an IT position where SQL Server knowledge can be leveraged while building valuable experience.
Education
2010
Henry Ford Community College
Dearborn, MI
Associate in Applied Science,
Computer Information Systems
Course work
Developed VB.net applications that interfaced with SQL Server.
Created reports using Crystal Reports.
Created Oracle Database.
Generated reports using PHP and Crystal Reports.
Performed database upgrade from 10g to 11g.
2013
Eastern Michigan University
Ypsilanti, MI
Bachelor of Business Administration, Computer Information Systems
Skills
Languages
Software
Microsoft Office, Microsoft Access, Expression Web, Lotus Symphony
Other
All Windows Operating Systems, Linux, Macintosh, Computer Hardware
Certifications
MCITPro - Database Administrator 2008
MCTS - Sql Server 2008 Database Development
NCSA Certified Computer Hardware Technician
NCSA Certified Windows XP Professional
http://www.ncsacademy.com/profileview.cfm?profile=3060986
Employment History
02/2011 Present
AVL
Plymouth, MI
Help Desk
Prepared new computers for deployment to users.
Tracked and resolved users problems using Web Help Desk.
Supported users across the country using remote desktop software.
Tested and reviewed options for Windows 7 deployment.
Deployed software to remote computers.
Created and updated information in SharePoint sites.
Updated and added information in Active Directory.
Identified hardware malfunctions on users' machines.
Developed reporting procedure for remote backup software.
Resolved issues relating to deployment of a new software package.
Removed viruses and malware from users' machines.
Upgraded and replaced hardware on notebooks and desktops.
03/2009 06/2009
IBM Global Services
Southfield, MI
Administrative Assistant (Temporary Work)
Prepared company inventory for shipping.
Entered data into company computer system.
Created spreadsheets for data tracking and organization.
Developed procedures for use of new company equipment.
Worked in a team of three company employees to achieve targeted goals.
Set and prepared locations for conference meetings.
Assisted with categorization and shipping of confidential company files.
07/2002 11/2008
Contractor Steel Company
Livonia, MI
Material Handler
Inventoried and cataloged company assets.
Trained new staff on company equipment.
Tracked incoming and outgoing inventory.
Worked with management on the purchase of new equipment.
Responded to customer needs.
Activities
1990-1998
Boy Scouts of America
Canton, MI
Eagle Scout
Conceived and executed public service project.
Managed a service project and a staff of volunteers.
Participated in mentoring activities.
Held various leadership positions in the local organization.
2006
Congressional District 15
Redford, MI
Precinct Delegate
Worked with other delegates to establish key issues relevant to state and local needs.
Compiled agenda items for discussion at county, regional and state levels.
Participated in voter mobilization.
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