Customer Service Sales
Resume:
Confidential User
Email: *********@********.***
Address: Address Withheld
City: Coppell
State: TX
Zip: 75019
Country: USA
Phone: 409-***-****
Skill Level: Experienced
Salary Range: $40,000
Primary Skills/Experience:
creative credit solutions detail oriented communication Readily capable of adapting interpersonal skills
Educational Background:
Bachelors Degree, general atudies
lamar university, 06/2001 - 12/2003
beaumont, tx
Not Selected,, Not Selected
Job History / Details:
ASHLY ANN FRANKLIN
600 S Macarthur Blvd. #1321
Coppell, TX 75019
**********@*****.***
Credit Underwriter
A top-performing Credit Underwriter with proficiency in credit law and more than seven years of experience independently reviewing credit applications and determining eligibility. Excellent communicator and team player with natural Customer Service skills. Former Department Manager with outstanding organizational skills and attention to detail.
Areas of Expertise
Credit Underwriting
Credit Law Proficiency
Credit Reviews/FICO Scoring
Business Investigative Reports Trans-Union/Equifax Credit Soft.
Customer Service
Office Administration
Balance/Reconcile Sales FastData Web
MS Word, Excel, Works
Corel Word Perfect
IBM iSeries Access
Key Skills Assessment
Credit Underwriting - Proficient in credit law and experienced in all facets of credit underwriting, including conducting credit reviews, pulling business investigative reports, and determining customer eligibility for credit.
Customer Service/Communication - Outstanding customer service and communication skills: a natural, professional phone demeanor and in-person customer service presence.
Professional Experience
CONN`S APPLIANCES, Beaumont, TX 2006 - Present
Credit Underwriter
Provide creative credit solutions to customers without adding incremental risk. Independently review credit applications and determine eligibility for credit. Determine appropriate credit plans for eligible customers.
Assist Sales Managers with customer appeals.
MARKET BASKET, Beaumont, TX 2002 - 2006
Department Manager/Courtesy Booth Clerk
Managed day-to-day operations in the department, to include providing assistance to customers, answering and routing a multi-line phone system, and carrying out filing and other organizational tasks.
Balanced and reconciled store sales and the sales for each cashier, and researched and resolved any balancing errors.
Assisted Managers with refunds and exchanges.
Scheduled and arranged reception of Brinks deposits.
C. HADEN CRIBBS, JR.-ATTORNEY, Beaumont, TX 2001 - 2002
Receptionist
Responsible for managing day-to-day administrative operations in the office, to include opening and closing the office, answering and routing calls, and receiving and filing all mail.
Greeted and assisted clients and cultivated a welcoming office environment.
Maintained court dockets, as well as detailed criminal, domestic and civil court files.
Education & Training
General Studies Courses, Lamar University, Beaumont, TX
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