Project Manager Management

George Patellos

Email: *********@********.***

Address: *** *** **** ******

City: Brooklyn

State: NY

Zip: 11214

Country: USA

Phone: 718-***-****

Skill Level: Management

Salary Range: $120,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

George A. Patellos

197 Bay 31st street, Brooklyn, N.Y. 11214

Home: 718-***-****

Email: *********@*****.***

SUMMARY: IT Director with proven track record of progressive management experience and team leadership. Strong business, technical and project Management skills. Effective people skills to allow close work with senior management. Innovative and creative problem solver who is results oriented and can maximize resources while possessing a sense of urgency.

PROFESSIONAL EXPERIENCE

IT Director of North America Zone

CEVA North America, NJ, 12/2007 - 9/2012

Provide IT vision and leadership for developing and implementing Technical and Business solutions, in alignment with local and Global Business Strategy, for Commercial and Biological business units.

* Lead IT Department operational and strategic planning, including fostering innovation, planning and managing projects as per business initiatives.

* Established good practices for IT service Management, based on Information Infrastructure Library framework (ITIL) methodology.

* Benchmark, analyze and report IT Capacity (IT Services & Resources) and Business Pattern Activities, in order to ensure the continuous alignment of IT to Business Strategy.

* Implemented -Virtual-, cloud based IT Support desk, for the 350 users that are based on multiple locations, establishing KPI indicators for measuring IT support services and end user satisfaction.

* Work closely with Departmental Leaders (R&D, Finance, HR, Distribution, Sales and Operations) ensuring, timely and quality driven delivery of IT services.

* Create requests for proposal and bid requirements for network infrastructure and business applications.

* Ensure Regulatory (FDA) and Finance compliance (JSOX) for Biological and Pharmaceutical

Operations.

* Develop and implement IT policies, Operating procedures and Business Continuity, Disaster recovery plans.

* Manage and monitor IT budget, vendor relationships and service level agreements.

* Build, develop and mentor IT System, Business Applications and Support Groups.

Selected highlights:

Integrated IT Operations, Network Infrastructure and Business applications, as a result of an acquisition within the Commercial Business Unit.

Supervise and ensure the availability of Network Infrastructure services, for both Data Centers. (New York & Lenexa Kansas), is in accordance to established Service Level Agreements.

Manage the migration project of ERP systems, (MAS500 to JDE Enterprise One) and the related subsystems, which included EDI application, Business Intelligence Platform and third party Warehouse Management System.

Migrated In House Exchange e-Mail server with Google Apps reducing operational and infrastructure costs while improving collaboration and communication.

Migrated CRM solution SalesForce.com to an in house developed CRM application, improving Sales Team, Marketing and Customer Business relationship.

Selected, implemented and managed ERP system (MAS500) for Pharmaceutical Operations.

Implemented B2B solution with our Distributors and Supply Chain partners based on EDI technologies.

Evaluated and implemented CRM system (Salesforce.com) and integrated with back end ERP system.

Design and implemented Data Warehouse, reporting and business intelligence solution.

IT Project Manager

Exact Software, Elmwood Park, NJ, 2/2007 - 12/2007

Responsible for management and the implementation of ERP projects for several Exact Software clients.

* Worked closely with clients on business consulting engagements.

* Project scheduling, management, technical planning, system evaluation, business process analysis.

* Provided consultation and directed the installation, migration and implementation of Exact software line of products (MACOLA ES, Exact EDI, Warehouse Management System and Event Manager).

* Managed consulting team throughout the life cycle of project.

IT Director

PUTUMAYO WORLD MUSIC, New York N.Y. 2/2002-12/2006

Developed, executed and supported all IT Planning and computer operations for this $50,000,000+ world distribution company. Evaluated, implemented and made sound business recommendations on systems applications and network infrastructure.

Directed, managed and coordinated business computer operations and management of information systems, reporting directly to CFO.

Initiated and managed IT department`s operational budget.

Managed and evaluated IT personnel (Network Administrator, help desk personnel and Web developer) under own supervision and guidance.

Developed and formalized IT policies and procedures.

Established companywide technology and information management strategy.

Selected highlights:

Implemented ERP system and Network Infrastructure to its fullest capacity among NY office, Warehouse and 3 branch offices.

Established secure communications among all locations by implementing VPN and SSL-VPN technology. (Sonicwall Firewalls)

Initiated and lead web development project designing front end interface for company`s web site resulting in a 30% reduction of cost, using open source technologies (Apache, PHP, MySQL) on managed Linux Host Server.

Delivered a 30% reduction in data center operations costs by negotiating data communications and host provider`s contracts.

Migrated UNIX based e-mail system to Exchange server resulting in a more efficient, scalable system.

Delivered a 30% reduction in warehouse operations through process simplification.

Upgraded, maintained and supported Windows NT based network to Windows 2000 Active directory Domain resulting in 95% uptime of company`s network.

Implemented Disaster Recovery plans for systems and business flawless continuity.

IT Project Manager

RSM McGladrey, New York, NY, 11/2000 - 1/2002

Managed an IT consulting division which reported directly to Senior Accounting Partners. Supervised and lead consulting team for on going client projects. Participate on IT auditing services performed and established trusted relationships with firm`s clients.

* Managed and executed IT projects/solutions for clients from identification of opportunity through detailed design, implementation and completion.

* Involved in all aspects of full cycle implementation, and support of Sage Enterprise Business software systems.

* Implemented, designed and supported windows and UNIX based network infrastructures from small to medium size companies.

* Provided consultation and directed the installation, migration and implementation of ERP systems (MAS200, Great plains), CRM solutions (ACT!, SalesLogix) and Citrix installations.

IT Director Associate

M. Hidary Apparel, New York, NY 9/1998-11/2000

Assisted the IT Director with all purchasing, development and maintenance of IT infrastructure, including hardware, network and software. Worked closely with Department Managers, analyzing business needs, and ensured appropriate solutions were delivered within the scope and timelines.

Selected highlights:

Led in house apparel software conversion project to be year 2000 compliant.

Enhanced functionality of EDI module, resulting in 75% reduction of chargebacks.

Upgraded Lantastic network to Windows NT based and integrated with HP Unix system.

Designed and implemented Business Continuity/Disaster recovery plans.

Supervised Network Administrator to ensure quality of work performed by consultants.

IT Director Associate

Associated Textiles, New York, NY 1/1995-9/1998

Assisted IT Director with support of Network Infrastructure, daily operations and supported textile software application.

Selected highlights:

Supported and enhanced home grown textile software application.

Provided network and end user support.

Worked closely with end users to analyze and implement software requirements.

Monitored and supported database applications (Access, Filemaker Pro).

Senior Programmer/Analyst

Richter Management Systems, New York, NY 1/1992-9/1995

Hired as a Junior Programmer/Analyst to enhance and support apparel/fashion software.

Promoted to Senior Programmer/Analyst and assigned to work directly with a number of their most prestigious clients in the apparel/fashion industry, including Isaac Mizrahi and Chanel.

* Directed team of programmers and worked hands on when necessary to implement client`s requests to integrate them in the base software package.

Assisted in the upgrade and development of software for future releases.

Enhanced EDI functionality and created additional maps for Trading Partners.

Assigned to a number of Textile Accounts to support enhanced versions of their packaged software

EDUCATION

5/1997: Master's Degree in Computer Science, Long Island University (NY, USA)

6/1987: Business degree in Computer Information systems Baruch College (NY, USA)

CERTIFICATIONS

3/2003: Sonicwall Firewall Administrator, 11/2002: Citrix Certified

2/2002: MCSA Windows 2000, 9/1997: MCSE Windows NT

Professional Memberships: Project Management Body of Knowledge (PMI)

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