Project Manager Customer Service

Richard Bassett

**** *********** *****, ***** **** CA 95401 707-***-**** Email: abqgb4@r.postjobfree.com

Portfolio: http://www.ozarksilversmith.com/my_portfolio/index.html

EMPLOYMENT OBJECTIVES:

Graphic Designer. Print Production Manager. Web Project Manager. Office Organizer. Help small businesses build and deploy their own website onto the internet using Website Development and Web Graphic Design skills.

KEYWORDS:

Web Graphic Designer, Web Content Developer, Content Developer, Website Development, Graphic Designer, Web Project Manager, Web Media, Website Development, Printer, Project Manager, Print Design, Print Media, Print Production Manager, Photography, File Management, Adobe Design Premium CS5, Dreamweaver, Illustrator, Photoshop, Adobe Bridge, Quark Express, Microsoft Word, Microsoft Publisher, FrontPage 2000, Website X5 Evolution 8, HTML, XHTML, CSS, Windows XP, Windows 7, Macintosh OS, Firefox, Internet Explorer, Safari, Google, Picasa, Research, Customer Service, Sales, Reliable, Active Listening, Results Oriented Customer Service, Excellent Organizational Skills, Efficient, Supervising, Supervisor, Detail Oriented, Friendly, Creative, Self-disciplined, Curious, Listen well, Compassionate

TECHNICAL SKILLS:

Website Developer, Web Graphic Designer, Content Developer, Graphic Designer, Printer

Tools:

Adobe CS5 Dreamweaver, Adobe CS5 Illustrator, Adobe CS5 Photoshop, Adobe CS5 Adobe Bridge, Quark Express, Microsoft Word, Microsoft Publisher, Microsoft FrontPage 2000, Website X5 Evolution 8

Languages:

HTML, XHTML, CSS

Operating Systems:

Windows (XP, 7) Macintosh OS, Amiga 2000

WORK SKILLS

Web Project Manager for Sonoma County Family YMCA complete website revision.

Content Developer collaborating with others to develop complete website revision - http://www.f2f.org

Print Production Manager, Supervising & training up to 8 personnel, Photography, Active listening and results oriented customer service, Excellent organizational skills, File Management

WORK EXPERIENCE:

Print Production Manager, Printer, Graphic Designer – (1993-2009) - Mail Communications, Novato, CA

Production Manager, Printer - (1992-93) - Kaba Audio Productions, Novato, CA

Owner and Operator - Rich Graphics & Printing, Novato, CA (1983-92)

Owner and Operator - Bassett Designs Hawaii, Honolulu, Hawaii (1978-80)

ACCOMPLISHMENTS:

- Project Manager for Sonoma County Family YMCA website redesign. Collaborate and oversee designer, content developer, programmer and interactive media developer for completion of complete website redesign. The new site is finished but the client will keep using the old site until sometime in July 2012.

- Content Developer for Face to Face Sonoma County AIDS Network. Collaborate with other team members on website redesign - http://www.f2f.org

- Design and build http://www.FamilyPetStories.Com website.

- Design and build http://www.OzarkSilversmith.Com website.

- Design and build website.

- Implemented setting up of complete printing shop including furniture, printing presses, plate maker, ink, paper, supplies and customer base. A Printer, Graphic Designer and Production Manager with an average of 233,000 print impressions per month. Revenues exceeded $14,000.00 per month.

- Owner and Operator of Rich Graphics and Printing in Novato, CA. Specializing in graphic design, typesetting, paste-up, complete darkroom services and printing; a solid client base and excellent reputation in Novato Business Park and surrounding areas. Excellent quality and service at a fair price was our motto allowing a top income of $102,000.00 in 1992.

- Owner and Operator of Bassett Designs Hawaii a Graphic Design firm in Honolulu, Hawaii. Complete Graphic Design, typesetting, paste-up, art and darkroom services. Revenues averaged $54,000.00 per year.

- Authored an Operations and Procedure Manual for plate making and printing for the Kent PP-MAE Pad Printing Press and the Roldex STF-2 printing press both used to print upon audio cassette tapes.

- Authored a book on Garage Sales and Flea Markets, Selling on eBay and Recycling. This is an informative book which includes how to have a successful high dollar amount sale.

EDUCATION:

Santa Rosa Junior College, Santa Rosa, CA

– Website Development/Web Graphic Designer Certificate – Spring 2012

Santa Rosa Junior College, Santa Rosa, CA

– HTML Web Content Developer Certificate – Spring 2011

Santa Rosa Junior College, Santa Rosa, CA

– Web Graphic Production Certificate – Spring 2011

Regional Occupational Program, Fairfax, CA - Studies in Television and Video Production including scripting, directing, three-camera setup, lighting, editing – 1998

Missouri Southern State College – Certificate of Accomplishment in Computer Programming using BASIC language – 1980

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