Manager Customer Service

Mohsin

Ibrahim

ISLAMIC

BANKING

BUSINESS RESEARCH & TOOLS

FINANCIAL RESEARCH & TOOLS

PERSONAL DEVELOPMENT TOOLS

QUOTES OF WISDOM

PICTURE COLLECTION

USEFUL

Name:

MOHSIN IBRAHIM

**********@*****.***

Website:

OBJECTIVE

To achieve a dynamic position

in an Islamic Bank that offers me to learn and reap higher reward of

success and can utilize my analytical/tactical skill s to enhance

competence of an organization and my self.

RELEVANT

SKILLS

Diploma

in Islamic Banking and Insurance from London Institute of Islamic

Banking and Insurance

Business

professional with over 9 years experience in the banking/financial

industry

Excellent

analytical, leadership, communication, conflict resolution and group

dynamics skills

Skills

/ Knowledge in the Business and Banking industry

Advanced

knowledge of Microsoft Office and other computer applications

Exceptional

problem-solver and decision maker with diverse experience

of various multi-national markets

PROFESSIONAL EDUCATION

Diploma in Islamic Banking and

Insurance,

2006

The Institute of Islamic

Banking and Insurance, London, United Kingdom.

Master of Science in Management

Information Systems,

2002

University Of Houston Clear

Lake (UHCL), Texas, USA

Bachelor

of Science in Business Administration,

1996

Eastern Connecticut State

University, Connecticut, USA

PROFESSIONAL COURSES

Leadership & Team Building 2009

Credit Appraisal Techniques 2009

Risk Management and Basel II 2008

Sarbanes Oxley Workshop

(SOX) 2006PROFESSIONAL EXPERIENCE

Credit Assurance

Manager

2008 - Present

Sharjah Islamic Bank,

Sharjah, UAE

Mitigation and Quality

Assurance of all Credit Risk functions within the Retail Division.

Review and conduct

periodic assurance tests of branches and RCD to ensure that all

credit Risk Functions are at adequate risk levels and meet the

Credit Parameters ensuing Sharia Compliance.

Responsible for

generation of all business, credit and collection MIS to ensure control

on delinquency and credit losses. Design MIS reports for higher

management demonstrating the portfolio behaviour.

Responsible for

the set up of Credit Monitoring Policies and procedures.

Ensuring compliance with

the statutory requirements laid down under different acts governing

banking regulations including Basel II, etc.

Actively participating in

assessing the non performing assets for the product based on monthly

reporting.

Monitoring Overall

Business Risk

New Market and Product

Launches : Review and sign off on product launches to ensure

regulatory and procedural compliance.

Perform risk analysis

of new initiatives and confirm adherence to regulations.

Ensure proper

procedures and automation are in place and all known risk issues

have been mitigated.

Coordinate with

relevant risk and business committees prior to launch.

Conduct process

overview of country business and identify areas that need

strengthening and greater control.

To constantly review

and update the Retail Credit Islamic Financing Policy manual in

coordination with direct report to remain abreast with dynamic market

conditions.

Handle and assist the

Direct Report in other assigned functions from time to time Financial / Business Analyst -

Technology and Operation Finance Division 2005 -

2008

Bank of Montreal, Canada

Responsible for

Business/Financial Analysis of projects (RFI, RFQ, and RFP) for the

enterprise infrastructure networking division.

Work on

business/feasibility analysis for projects ranging from CAD $100K

CAD$100 Million

Compile and negotiate

financial/billing contracts and verify for compliance, governance,

and risks within the framework of bank policies.

Evaluate vendors/bidders

for best possible business / financial solution.

Attend project meetings

representing finance department.

Help collect budget

requirements from managers and forecast/track yearly budgets and

expenditure for our department (Yearly expenditure of CAD$ 80

Million)

Responsible for Capital

budget expenditure and NIX related to them (Yearly Capital of CAD$

8-12 Million).

Play an active role in the

annual budget process

Prepare financial reports

for cost centre managers and management teams within designated

departments (e.g., monthly and quarterly reports as well as reports

required during the budget process)

help perform ad hoc

financial analysis

Responsible for

maintaining and updating Business Contingency Plan on a quarterly

and yearly basis.

Participate in the

continuous improvement of financial & operational processes within

the division Analyst Special Projects

(Mutual Funds)

2004 - 2005

Unisen, Canada

Examine daily Money Market

reports for Mutual Fund clients.

Analyze & research daily

reports for pending trades, errors and wrongly posted transactions

Create monthly &

semi-annually Management Fee Rebate report for different clients

Research special projects

Provide support to general

processors for processing & quality control during RRSP season

Manager

2001 - 2003Cidra Financial, Inc. DBA

AIM Insurance of Texas (Houston, USA)

Handled daily

operations

Made quotes,

issued and bond auto, home and commercial policies through different

underwriters

Followed up on

renewals and processed claims

Worked within

the management reporting group and liaised with Finance, IT, Marketing

and Business Management Units to complete projects, gathered

information, and resolved issues

Developed and

implemented information based strategies to support Marketing and

Analysis programs

Developed

project proposals and plans to determine timing, funding limitations,

procedures for completing projestct, affing requirements, and allocation

of resources to various phases of the project

Supervisor

1998 2001

Union National Bank

(Dubai, United Arab Emirates)

Assisted in performing

analysis of financial statements of corporate clients in the

Textile, Manufacturing, Computers, Electronics and Service

industries with a view to minimize risk of exposure

Analyzed, proposed &

processed credit facilities for commercial clients for revolving

credit, Letter of Credit, Bills Discounting & Bank Guarantees

Analyzed, proposed and

processed applications for loans and other credit facilities for

high-net worth individuals

Independently managed

branch operations of 7-10 employees

Opened personal, company &

term deposit accounts and placed foreign currency with treasury

division

Proposed and processed

Salary loans & Small Business loans.

Worked with the lawyers

and delinquent customers for the recovery of overdue individual and

corporate accounts.

Manager

1996 1997

Tuesday Morning Inc.

(Connecticut, USA)

Responsible for daily

store operations

Responsible for inventory

control, customer service & merchandise display.

Advertising Proofing

Manager for the state of Connecticut.

Peer

Consultant

1996 1996

Eastern Connecticut

State University (ECSU) Business Dept. (Connecticut,

USA)

Consulted Business Majors

(seniors) for Business Plans, requiring knowledge of accounting,

finance, marketing, management, operations management, and human

resource management.

Analyzed business plans

and made recommendations for improvement

Recommended sources of

research for competitive industry analysis

Attended presentations and

interviewed students based on real life basis scenarios

COMPUTER LITERACY

Advanced

knowledge of Microsoft Excel (Pivot tables, Macros, etc.) and Word.

Applications:MS Windows 98, 2000, XP, MS

Publisher, Visible Analyst, Adobe PhotoShop, Access, Power Point,

Outlook, MS Project and Front Page 2000, etc.

Skills:

Small Business Network Setup, PC Diagnosis & Troubleshooting,

INTERESTS

Analyze

small/medium size businesses and recommend improvement/development

strategies for different aspects of the business, especially

management, marketing, and operational efficiencies.

Research

in Islamic Banking and Finance (see website)

Reading business and marketing

articles in regard to global industry (see website).

Quote:

Champions aren t made in gyms, champions are

made from something they have deep inside them a

desire, a vision. They have to have last-minute

stamina, they have to be a little faster, they have

to have the skill and the will. But the will must be

stronger than the skill .

Muhammad Ali

ISLAMIC

BANKING

BUSINESS RESEARCH & TOOLS

FINANCIAL RESEARCH & TOOLS

USEFUL

LINKS

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Samira Ibrahim

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