Paul Miller

Email: abqg31@r.postjobfree.com

Address: **** ****** **.

City: Dexter

State: MI

Zip: 48130

Country: USA

Phone: 734-***-****

Skill Level: Management

Salary Range: $42,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Objective

I would like to obtain a manager position in a business atmosphere to gain working experience and practical knowledge in order to enhance my education in public service administration and to utilize and broaden my managerial experience in retail.

Qualifications

Four years direct customer service with managerial experience. I am self-motivated, a proven problem solver and accept challenges eagerly. I have exceptional organizational skills that allow me to multi-task with great efficiency and ease. I am well versed in customer relations. My managerial experiences have taught me to be a responsible leader and to make quick decisions, while giving me an appreciation for effective time management as I have worked as both a team leader and a team member.

Work History

2012-Present: Lipari Foods: Convenience Store Sales Representative, Warren, MI, 48089

Duties included: Sales, product order and distribution, customer service

Skills utilized: Obtain and set up new customer accounts, customer interaction

2011-2011: Fifth Third Bank: Recovery Collections Specialist, Grand Rapids, MI, 49544

Duties included: Customer service, debt collection

Skills utilized: Problem solving, critical thinking, negotiation

2010-2011: Star Shooters Bar and Restaurant: Security Guard, Big Rapids, MI. 49307

Duties included: Door/bar security

Skills utilized: Problem solving, customer interaction, conflict resolution

2008-2009: Ferris State University: Desk Service Manager, Big Rapids, MI. 49307

Duties included: Team leader, payroll, scheduling, staffing, inventory control

Skills utilized: Customer service, time management, working as a team member

2003-2006: Kmart Corp.: Cashier Supervisor, Customer Service Manager, Ann Arbor, MI 48103

Duties included: Customer satisfaction, training, scheduling, employee coordination and team building.

Skills utilized: Working directly with customers, decision making, staff supervision and team building.

Education

2006-2010 Ferris State University: Big Rapids, MI.

Degree: B.S. Degree, December 2010 Graduate

Major: Political Science

Minor: History

Internship: Big Brothers Big Sisters of America Inc.

2000-2005 Dexter High School, 2005 Graduate, General Education

Awards and Recognition

Fifth Third Bancorp, Employee of the Month, June 2010

Quality Assurance Award, August 2010

Ferris State University, Academic Dean`s List, 2010

Volunteer Experience

Big Brothers Big Sisters of America Inc., 2009

Big Brother, grant proposal writing, organized programs, student leader, budgeting,

Classic Car Show to benefit the Wounded Warrior Project and Pets for Vets, 2010 and 2011

Directed traffic, registration, event promotion

Computer Skills

I have advanced knowledge in Microsoft Word and PowerPoint. I am very proficient in Excel as well as Linux, Java Script and C++ programming language and GIS mapping software. My internet skills include prezi, internet presentation software and JSTOR, research data base for historical documents, and the business network of LinkedIn.

References

Donna Stroup, Wal-Mart Stores (#3864) Shift Manager, North Carolina. 910-***-****

Lori Vorpi, D.C., Benefit Coordinator for the Wounded Warrior Project, Rockford, MI. 616-***-****

Christine Bailey, Political Science Advisor, Ferris State University, Big Rapids, MI. 231-***-****

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