ginger crawley

Email: abqg0a@r.postjobfree.com

Address: **** ***** **

City: altavista

State: VA

Zip: 24517

Country: USA

Phone: 434-***-****

Skill Level: Management

Salary Range: $49,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

GINGER DAVIS CRAWLEY

Phone: 434-***-**** * Email: abqg0a@r.postjobfree.com

RESTAURANT MANAGEMENT EXECUTIVE

* Talented and qualified Restaurant Management Professional with a career-long record of success consistently exceeding position expectations for one of the nation`s most recognized food operations.

* Excellent leadership and interpersonal skills; ability to build rapport with staff members and guests in order to succeed in high-pressure, challenging and deadline-driven environments.

* Exceptional communicator with strong logistical skills and a keen ability to improve productivity and employee engagement through organizational improvements and a focus on ongoing training.

AREAS OF EXPERTISE

Restaurant Operations & Mgmt.

Staff Training & Mentorship

ServSafe Food & Alcohol Certified Kitchen Leadership & Training

Labor Control & Scheduling

Creative Menu Development Budgeting & Cost Controls

Policy & Operations

Inventory Management

PROFESSIONAL EXPERIENCE

APPLEBEES AIG, General Manager (Altavista, VA) 2011 - Present

Promoted to serve as General Manager charged with leading the 28-employee and 2-Assistant Manager staff, while overseeing all restaurant operations in alignment with corporate directives. Oversaw training, managing, and mentoring of staff with an unwavering focus on customer service.

* Promoted guest assurance and the overall Applebee`s philosophy.

* Fulfilled payroll, scheduling, and inventory duties.

* Communicated with vendors and ordered all product.

* Meticulously managed costs through the ongoing analysis of daily, weekly, and monthly budget percentages, which included Cost of Goods.

* Delivered Manager and Employee training.

* Seamlessly introduced new menu items every quarter.

* Produced prep sheets, and conducted daily line checks to ensure product quality.

* Monitored weekly server beverage sales percentages, check averages, and discount percentages.

* Conceptualized and executed local marketing activity.

APPLEBEES INC., Associate Manager 2005 - 2011

Dynamic Associate Manager responsible for the daily operation and management of 15-person shifts, while ensuring guest satisfaction. Directed staff to prepare food correctly and delivery service in alignment with company standards. Recognized for personally visiting each table and dialoguing with guests, which led to frequent repeat business. Hired, trained, and scheduled team. Documented restaurant comps and discounts.

* Served as the ABC Manager, which required placing ABC orders and posting invoices.

* Oversaw Management Training and orchestrated employee recognition programs.

* Completed all end-of-day paperwork, which consisted of batching credit cards, verification of server check out amounts, making deposits, and posting sales.

* Assumed role of general manager during vacations and holidays.

* Played an integral role in restaurant being named Top 5 in the nation, and the #1 Location for periods throughout that time.

* Ranked as one of the top Associate Managers in the nation.

AN CLADDAGH IRISH PUB, Kitchen Manager (Altavista, VA) 1999 - 2005

Industrious Kitchen Manager dedicated to leading all aspects and functions of the kitchen, which included food ordering, receiving, and food preparation. Scheduled staff, and served as Head Cook. Collaborated with the owner regarding menu enhancements. Cultivated a sense of teamwork. Committed to food safety.

EDUCATION & PROFESSIONAL DEVELOPMENT

Diploma, Altavista High School, Altavista, VA (1989)

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