Customer Service Power Plant

Michael Williams

Email: *********@********.***

Address: ***** ********* ***** **.***

City: Rockville

State: MD

Zip: 20852

Country: USA

Phone: 240-***-****

Skill Level: Experienced

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MICHAEL RWILLIAMS

10401 Grosvenor Place # 507,Rockville, MD 20852 Home 240-***-**** *********@********.***

Professional Summary: A Navy veteran with five years experience providing administrative/HR support for power plant administration. An expert in the use of technology to achieve speed and accuracy in the completion of administrative tasks. A skilled and professional communicator.

Qualifications

* Knowledgeable in GenOn Human Resources Policies and Procedures

* Results oriented administrative professional with extensive experience in diverse areas of business administration and organizational management

* Comprehensive background in records management, spreadsheet development, report generation, data entry, and customer service

* Skilled in working with highly confidential information

* Experienced in the use of SAP report generation

* Experienced in the supervision, leadership and coaching of employees

Work Experience

2007 - 2012 Administrative Aide, GenOn Energy, Alexandria, VA, Served as Timekeeper entering Bargaining Units Employee time into timekeeping system (Work Brain) Maintain working knowledge of GenOn Mid-Atlantic Bargaining Unit contract. Maintain employee records- job data, vacation, sick leave, etc. Administer employee wellness program for Potomac River Gen. Station. Responsible for processing vendor invoices in a timely fashion. Account Analysis Review all Purchase Orders for correct accounting data before approval Distribute and Reconcile Petty Cash

Maintain track fuel data for monthly reporting Perform monthly accrual process for accurate accounting Budget Tracking Various other administrative and clerical duties.

2005 2007 Accounts Payable Specialist, Mirant Mid-Atlantic (Accountemps), Upper Marlboro, MD, Use Maximo (4 and 5) to process invoices with speed and accuracy at the rate of 400 invoices weekly Verified account information on purchase orders Provide vendor data using Oracle

1998 2005 Front End Supervisor, The Home Depot, Houston, TX Trained and supervised front-end personnel. Performed other managerial duties as assigned.

Computer Software:

Microsoft Office 2000, Workbrain, System Application Products (SAP), Oracle Financials, Markview, FuelWorx

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