Sales Project

Diane Pelletier

Email: *********@********.***

Address: ** ****** ******

City: Salem

State: NH

Zip: 03079

Country: USA

Phone: 603-***-****

Skill Level: Experienced

Salary Range: $70,000

Primary Skills/Experience:

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Educational Background:

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Job History / Details:

DIANE PELLETIER

Salem, NH 03079 603-***-**** http://www.linkedin.com/in/***********************@********.***

Professional Skills Summary

Extensive knowledge of Hewlett-Packards products, services, tools, and corporate structure. Recognized by high-level management for ability to manage and develop long-term, strategic relationships with internal and external customers. Understands the importance of Customer First and Better Together. Demonstrated resilience when faced with adversity or change. Partners with cross organizational teams to discover new business and increase revenue. Listens to customer needs, validates those needs and translates them into accurate HP deliverables. Proven track record of exceptional customer satisfaction ratings. Places the highest priority on aligning business strategies to maximize the customers TCE. Cares deeply for the care and welfare of abandoned animals.

Experience

EPLUS 2012

Project Coordinator(3 month contract) Work with Project Managers to generate and deliver project reports and schedule/timeline updates for projects Plan and track project deliverables, goals, and milestones Coordinate project engineering team Assist with identification and resolution of project issues Keeps management informed of any issues related to project Manages day-to-day operational aspects of the project and scope Reviews deliverables prepared by team before passing to client Effectively apply methodology and enforces project standards Minimizes exposure and risk on project Track and report team hours and expenses on a weekly basis Manage project budget Assures project legal documents are completed and signed

HEWLETT-PACKARD 1997-2012

Senior Corporate Inside Storage Sales Specialist Owns and manages large corporate account sales opportunities with resources to streamline mid to complex storage solutions. Responsible for fully understanding customer requirements and facilitating end to end storage solutions. Work as integral inside sales partner and conduit between sales teams and research and development and to achieve complete technical solutions and close deals. Use key leadership and selling techniques to successfully win customer/field rep confidence. Nominated as team leader in 2006 by peers. Winners Summit award in 2006 for exceptional sales - 200%+ of quota. Consistently received spiff awards quarter over quarter for being in top 3 of the sales team. Q310 Received E-Award from storage field management for my efforts in assisting with $15M in tech refresh business.

AGFA

Senior Inside Sales Representative Responsible for managing a $3.3 million dollar territory as well as generating $435,000 in new sales business. The territory included seven western states with more than 1200 customers and 35 dealers.

DIANE PELLETIER pg2

Responsible for developing and maintaining strong relationships with dealers, field reps and customers. Experienced in utilizing internal resources to maximize customer satisfaction.

AGFA

Technical Support Consultant Telephone technical support provided to an extensive dealer, customer and sales network nationwide. Acquired considerable training in graphic arts film and specialized in offset printing products. Conducted many dealer, sales and service training classes on graphic film and offset applications as well as hardware servicing. Responsible for assisting service engineers in beta testing as well as hardware installations. US and overseas travel required.

COMMTERM

Field Engineer Responsible for maintaining and troubleshooting all voice messaging systems for a nationwide customer base. Interaction with customers in relation to problems and upgrades involving hardware and software. Installed and integrated systems within customer sites that involved the knowledge of telephony, networking and computer hardware and software. Extensive US travel required.

Community Leadership

MSPCA

Volunteer Responsible for the care of abandoned animals Assist with feeding and medicating dogs as well as assessments and food tests. Adoption counseling for potential adopters. Member of Dog Task Force assist in promoting adoptable dogs awaiting their forever homes.

MSPCA

Animal Care and Adoption Counselor Weekend warrior helping to make the lives of abandoned animals just a little better. Responsible for the care and cleaning of all animals in the shelter including dogs, cats, rabbits, various species of birds, reptiles, guinea pigs, hamsters, rats, ferrets and more. Responsibilities include feeding, vaccinations, blood draw for heart worm testing, assessments, food testing and counseling potential adopters to place the perfect pet in the most loving and responsible home.

SMART

Volunteer Research geographic area and assist in the building of temporary shelter for companion animals when disaster strikes. Shelter Staff care for displaced pets in time of disaster.

Education

Associates Degree in Business Administration Accredited courses towards Associates Degree in Electrical Technology.

Professional Development

Certified credits towards Associates in Electrical Technology. Graduated with 32 course credits towards degree. VSP5 Certification

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