Post Job Free
Sign in

Manager Customer Service

Location:
Houston, TX
Posted:
January 09, 2013

Contact this candidate

Resume:

Charles Sampson

Email: *********@********.***

Address: ***** ********** ** *** ****

City: Houston

State: TX

Zip: 77090

Country: USA

Phone: 281-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Charles Sampson

12655 Kuykendahl Rd Apt 1107

Houston, Texas 77090

281-***-****

Skills Summary

General Office Skills

Oriented To Service

QuickBooks

Professional Presentation

Inventory

Fixed Assets

Excel

Microsoft Office

Sales and Use Taxes

Federal Income Taxes

Customer Service

Accounting/Bookkeeping

General Ledger

Analysis/Reconciliations

Capital/Lease Budgeting

SAP

HR Block TPS

Problem Resolutions

General Ledger

Professional Experience Accomplishments Efficiently ran all of the fixed asset accounting for Baroid Drilling Fluids Managed compliance and approvals for asset management and capital expenditures Reviewed, tracked funding and provided oversight for all capital appropriation requests globally for the division Managed scheduling, appointment settings and review for all sales and use tax audits Managed, calculated and reported regular, AMT and ACE tax depreciation using Excel spreadsheets Coordinate annual capital and lease budget preparations. Review, finalize and report monthly and annual budget performance to management. Office Manager for new HR Block tax office location. Met and exceeded expectations as established by the region and district management. Rapidly learned and applied computer programs, recently completed QuickBooks Awarded Halliburton MVP Award in 2003 Assisted another division in successfully recovering more than $3.5 million dollars in sales taxes incorrectly paid to the State of Texas. Awarded with a sizeable year end bonus. Provide leadership, planning, training/coaching and resources to enable my tax office to meet and exceed company goals in its first year as an HR Block office Developed Lotus 1-2-3/Excel Spreadsheets that were used for many years by Baroid to calculate Federal Tax Depreciation Effectively managed office hours and scheduling to ensure client needs were met within the budgetary constraints of the company

Professional Experience

HR Block Office Manager, Registered Tax Return Preparer 2012 to present

CCC Information Services Inc Field Inventory Representative 2011

HR Block Tax Professional 2011

US Census Bureau Enumerator 2010

Halliburton Baroid Global Asset Coordinator 1998-2009

Baroid Drilling Fluids Fixed Asset Manager 1984-1998

Education

Universal Accounting Center Professional Bookkeeping QuickBooks

HR Block Income Tax Preparation Courses

University Of Houston BBA - Accounting



Contact this candidate