Operator Computer

Anthony Scott

Email: *********@********.***

Address: **** ******** ******

City: Memphis

State: TN

Zip: 38111

Country: USA

Phone: 901-***-****

Skill Level: Experienced

Salary Range: $55,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Anthony Scott Home: 901-***-****

1305 Catalina Rd. Cell: 901-***-****

Memphis, TN 38111 Email: *********@********.***

Objective: A career in Computer Operations.

Education: 04/90 State Technical Institute at Memphis

Associate of Applied Science Degree: Computer Operations Technology

03/00 International Correspondence School/Harcourt Learning Direct

925 Oak Street, Scranton, PA 18515 717-***-****

Course: Personal Computer Specialist, Diploma

Experience:

06/02 - 12/12 St. Jude Children`s Research Hospital

262 Danny Thomas Pl, Memphis, TN 38105-3678 901-***-****

Sr. Systems Operator(3rd Shift) ((AS400 IDX, AIX), & VMS Systems) Maintain the Data Center by scheduling service calls during the shift for any issues relating to hardware, software, power outages, and UPS Battery backup. Sort and distribute reports that are generated from scheduled jobs ran during the shift daily. Maintain deadlines by coordinating system down time during scheduled backups, and routine IPL`s ensuring end users have access to system resources in a timely manner. Monitor and schedule backups on File & Print Servers using Veritas Backup Exec 10.0. Communicate daily with the Company used for off-site storage of backup mediums to ensure all orders, and deliveries are correct. Also maintain a relational database used for recording backup dates, making sure backup information is protected until the expiration date. Assist in writing and revising documentation for procedures ran during the shift. Serve as Help Desk Operator for issues relating to hardware, software, and System access. Created an application used for tracking and resolving problems. The Application can also be used for generating reports, graphs, and presentations when needed. Using Access 2007 created a database used for tracking activities, and visits conducted by non-operations staff for research purposes.

04/89 - 08/01 Orgill Brothers, Inc.

2100 Latham Ave., Memphis, TN 38109 901-***-****

Computer Operator (1st/2nd/3rd Shifts) Maintain equipment, control output, load/unload paper, and monitor all jobs operated on the AS400. Process Internet orders using a Wild Cat Board System that downloads information to the mainframe. Receive, and Send information using FTP protocols, as well as manipulating information for various departments. Create logs detailing any problems that occur during the shift. Communicate verbally with the shift operators, and programmers to correct problems in a timely manner. Responsible for scheduling service calls when computer equipment requires maintenance and for ordering computer supplies, and certain hardware parts when needed.

Provided end users with assistance to problems encountered through computer equipment, computer software, network access, telecommunication, reprints of past reports, labels, and request jobs.

02/98/ - 04/99 Lockheed Martin, Integrated Business Systems

4155 Quest Way Memphis, TN 38115 901-***-****

Analyst IV User Support (3rd Shift) Monitor all jobs processed on the AS400, VAX (LAN) network systems. Maintain equipment, control printer output, and load/unload printer paper. Provided end users with assistance to problems encountered through computer equipment, computer software, telecommunication, and the reprinting of past reports. Maintain cleanliness throughout Data Center and the Supply Room.

08/96 - 02/98 W.M. Johnston & Associates, Information Management Services

4207 Catalpa Hill Dr., Bartlett, TN 38115

Cummins Engine (Client Co.)

4155 Quest Way, Memphis, TN 38115

Computer Operator (2nd Shift) Monitor all jobs processed on the AS400, VAX (LAN) network systems. Maintain equipment, control printer output, and load/unload printer paper. Provided end users with assistance to problems encountered through computer equipment, computer software, telecommunication, and the reprinting of past reports. Maintain cleanliness throughout Data Center and the Supply Room. Perform daily, weekly, monthly, and yearly backups. Communicate daily with off-site company (N.S.T.) for coordinating the return and delivery of backup tapes. Maintain current information on backup tapes used in a database called (TMS) Tape Management System.

07/96 - 03/02 Manpower of Memphis 901-***-****

Data Entry Clerk/General Labor Worked at a number of Companies, and Institutions during this period on short-term assignments that were all completed.

04/93 - 02/94 Continental Traffic Service, Inc.

5100 Poplar Ave., Memphis, TN 38134 901-***-****

Computer Operator (1st Shift) Maintain equipment, control output, load/unload paper, and monitored all jobs operated on the AS400. Schedule, ran and assist in the modification of CL programs. Created menus for program access using the Screen Design Aid Utility. Trained, and served as Help Desk assistant. Generated report summaries for various departments using utilities: Query400, DFU, SEU, and CL commands. When needed created manuals for the MIS Department. Troubleshoot any problems related to the transmission of EDI orders.

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