Customer Service Manager
Resume:
JOSEPH WALKER
Email: *********@********.***
Address: *** ******* ***** *****
City: Chattanooga
State: TN
Zip: 37421
Country: USA
Phone: 423-***-****
Skill Level: Director
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Joseph H walker
212 BRENTLY WOODS DRIVE CHATTANOOGA, TN 37421-4454
***********@*****.***
Objective
To begin a career with a company who needs an employee who is, committed and assertive willing to put forth earnest effort in development of a long term career and will take advantage of the excellent organizational skills and attention to detail in work being performed.
Experience
Worked in customer service business for the last 34 years and decided to learn more of the business aspect went back to school and completed a Masters of Business Administration. Served in the U.S. Navy as an inventory control specialist. I am an Eagle Scout and started working in Boy Scouts at age 13.
CORE COMPETENCIES
Hands on daily production and management in the business industry
Establish policies and procedures as required and the implementation of procedures
Hire and evaluate and disciplined employees
Prepare work schedules and maintain adequate staffing
Employment
DCCU 2011-2012
Teller
Handle cash transactions of members
Deposits and withdraws
Open new accounts
Hamilton County Department of Education School Nutrition: 2010- 2011
Food Service Manager
Weekly inventory, and monthly inventory
Daily inventory consolidation to insure accuracy of paperwork
5 Star Food Service Chattanooga, TN
Food Service Manager for Peytons Cafeteria in Cleveland 2004-2009
Weekly inventories, Labor Cost, and Food Cost
Day to Day management operation
Insured that all paper work was done to company standards
Chop House Server Bartender while at CSTCC 2000-2004
To attend to guest beverage and food needs
100% Guest Satisfaction
Team Leader
Education
CSTCC Business Management Associate Degree
University of Phoenix BSBM (Bachelor Science Business Management) GPA 3.53
University of Phoenix MBA (Master Business Administration) GPA 3.67
Graduate of NAPRs Pharmacology/ Pharmaceutical Sales Training Program
CNPR# 588452013
MILITARY US Navy Honorable Discharge March 1989
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