Customer Service Management
Resume:
Danny Serrant
Email: *********@********.***
Address: *** ********* ****
City: MsDonough
State: GA
Zip: 30252
Country: USA
Phone: 678-***-****
Skill Level: Experienced
Salary Range: $80,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
DANNY G. SERRANT
318 INTERLAKE PASS
MCDONOUGH, GA 30252
H: 678-***-**** *****.********@*****.*** Cell: 254-***-****
OBJECTIVE: TO OBTAIN A POSITION BASED ON MY QUALIFICATIONS AND WORK
HISTORY.
SUMMARY OF QUALIFICATIONS
Over 10 years of professional experience in Equipment, Logistics and Material management.
9 years Military experience MOS: 92Y20 (Unit Supply Specialist)
Over Eight (8) years of LOGCAP experience as a Logistic employee (Receiving, warehouse,
Disposition, Reporting Loss) and other aspects of Government Property Management.
Keen knowledge of all base closure policies and procedures (Transfer requirements to Afghan Army
through the Military)
Outstanding knowledge Army Supply Regulations DA PAM 710-2-1, AR 735-5.
Ability to handle high volume work load in a fast paced environment.
Outstanding knowledge of Property Control Procedures and FAR parts 45 and 52.
Customer-service oriented/professional with strong interpersonal and communication skills.
Works well on independent level as well as in team-member setting.
Member of NPMA and Certified Property Professional Administrator
Knowledge of Military PBUSE database but with adequate training I will be very proficient.
Ability to work well in group setting or work or alone.
Oversaw 20, 000 Contractor Equipment/Government Furnished Equipment in an excess of $45
Million.
WORK HISTORY
Government Property Supervisor (Fluor Government Group, Afghanistan) Jun 2010- Jan 2013
Reported all Lost, Damage and Destroy equipment to the GPA in a timely manner.
Supervised and executed the closure of Camp Julian, Afghanistan.
Attended Base Closure Meetings and provided guidance on the transfer of Materials and Equipment.
Supervised 19 employees and oversaw more than 20,000 line items located in 13 different locations
throughout Afghanistan, equipment totaling over $45 Million.
Generated documentation to have unserviceable to DRMO and worked closely with the DLA mobile
team.
Worked closely with DoD Contractors, executed transfers via DD Form 1149.
Manages Client owned government/ contractor Property in accordance with government and cooperate
policy.
Generated daily, weekly and monthly reports to provide management with tools to make necessary
adjustments decisions.
Collaborated with Management and Client on a daily basis in an effort to solve simple and complex
Property related issues.
Implemented and enforced supply procedures in accordance with Army and Contractor standards
Collaborated with Client or Government property administrator to resolve property administrative
issues.
Provided Property related technical support and written recommendations to management and
government personnel.
Identified and tracked client owned equipment from acquisition to disposition.
Utilized Army Supply Regulations, and the Federal Acquisition Regulations to perform work duties.
Provided ARMY knowledge to assist in the areas of Lateral Transfers via Form DA 3161 to the client.
Client Owned Equipment Administrator (KBR, Afghanistan) May 2008- Jun 2010
Reported all Lost, Damage and Destroy equipment to the GPA.
Supervised a total of 12 employees and oversee more than 17,000 line items located in 16 different
locations throughout Afghanistan, equipment totaling over $34 Million.
Manages Client owned government/ contractor Property in accordance with government and cooperate
policy.
Generated daily, weekly and monthly reports to provide management with tools to make necessary
adjustments.
Collaborated with Management and Client on a daily basis in an effort to solve simple and complex
Property related issues.
Implemented and enforced supply procedures in accordance with Army and Contractor standards
Provided customer service to all 166 KBR H/R holders and personnel on property issues located at
Camp Phoenix, Kabul TO142.
Collaborated with Client or Government property administrator to resolve property administrative
issues.
Provided Property related technical support and written recommendations to management and
government personnel.
Identified and tracked client owned equipment from acquisition to disposition.
Utilized Army Supply Regulations, and the Federal Acquisition Regulations to perform work duties.
Provided ARMY knowledge to assist in the areas of Lateral Transfers to the client.
Senior Client Owned Equipment Specialist (KBR, Afghanistan) Jan 2007- April 2008
Assisted the Property Administrator with the identification and solution to simple and complex
Property related issues.
Implemented and enforced supply procedures in accordance with Army and Contractor standards
Provided customer service to all KBR H/R holders and personnel on property issues located at Camp
Phoenix, Kabul.
Monitored the Turn-in clerk responsible for the turn-in of KBR property to the Supply Support
Activity.
Reviewed and Tag property items after being received by Materials section or Military units
Utilized Army Supply Regulations, and the Federal Acquisition Regulations to perform work duties.
Provide ARMY knowledge to assist in the areas of Lateral Transfers to the client.
Implemented new filing system for Lateral Transfers, Turn-in and Memorandum for records
Monitored the Lateral Transfer clerk responsible for the transfer of equipment to and from the Client.
Coordinated with Client owned equipment activities to track government/Contractor Property in
accordance with government regulations.
Ensured that Government Property is being tracked from acquisition to disposition.
Assisted in conducting Property audits.
Client Owned Equipment Specialist (KBR, Afghanistan) Oct 2005- Jan 2007
Served as Turn-in clerk responsible for the turn-in of KBR property to the Supply Support Activity.
Conducted Physical Inventory in accordance with Clients and property control procedures.
Reviewed and Tag property items after being received by Materials section or Military units
Utilized Army Supply Regulations, and the Federal Acquisition Regulations to perform my duties.
Provided my ARMY knowledge to assist in the areas of Lateral Transfers to the client.
Responsible for the implementation of new filing system for Lateral Transfers, Turn-in and
Memorandum for records
Served as Lateral Transfer clerk responsible for the transfer of equipment to and from the Client.
Assisted the Administrator in performing record keeping and location tracking functions
Material Control Specialist (KBR, Afghanistan) May 2004- Oct. 2005
Provided administrative support with ordering, receipt, storage and tracking of materials
Performed inventory of base camp when directed by base operations.
Conducted monthly inventory of equipment and tools assign to the Facility management department
Maintained keys and hand receipt for a 160 buildings, with 7 rooms per building.
Warehouseman (KBR, Afghanistan) Feb. 04-May. 04
Responsible for the proper receipt, storage and issue of parts for over 700 vehicles
Conducted weekly inventory of stock parts in order to maintain requirement and efficiency of the
section
Utilized the ULLS-G box issue and maintain inventory of parts
Supply Technician Manager (U.S. Army) Jan 92-Nov 99
Maintained inventory records for equipment exceeding $300 Million
Conducted monthly, quarterly and cyclic inventories of unit equipment in accordance with AR 710-2-1
Prepared the proper documents for the issue and turn in of equipment.
Maintained accurate hand receipts for 35 sub hand receipt holders
Utilized the ULLS-S4 to order and issue tools, also to maintain automated hand receipts.
Established supply and inventory control management functions for 12 Army units.
Maintained property for organizations using the Standard Property Book System Re-design (SPBS-R)
Supervised and trained 10 U.S Army technicians while maintaining 5000+ line items
Cited by Department of the Army for outstanding logistics support and knowledge.
Inspected all incoming shipments for accuracy and government standard.
COMPUTER SKILLS
Proficient in Excel, Word & Power Point, Microsoft outlook.
Microsoft Access
MAXIMO Database
CERTIFICATES
CERTIFIED PROFESSIONAL PROPERTY SPECIALIST (CPPA)
Unit Armorer course 1993
Unit supply specialist course, 1992.
Standard Property Book System-Redesigned (SPBS-R), 1995.
EDUCATION
Associates Degree of Applied Science in Electronics engineering Technology: Graduated with honors
GPA: 3.58
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