Customer Service Construction

Vincent Cucco

Email: *********@********.***

Address: **** ***** **** ******

City: Rogers

State: AR

Zip: 72758

Country: USA

Phone: 479-***-****

Skill Level: Director

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Summary

Architecture and engineering executive with 16 years experience covering a diverse set of

responsibilities including, but not limited to: Human resource development and training, program

management, technical writing, client relationship management, construction observation, construction

administration, program management, technical writing, database development, energy audits, and

patent applications.

Experience

1997-2013

Benchmark Group Rogers, AR

Office and Construction Observation Manager

* Provided the necessary guidance, direction, and tools for my staff to meet and exceed client

expectations.

* Coordinated, performed, and oversaw state required inspections on over 1000 construction sites in 23

states for the architecture, mechanical, and electrical disciplines on commercial and retail projects

ranging in size from $150,000 to $2.1 million in construction costs.

* Managed performance against budget on approximately 500 projects, with 95% of my projects meeting

or beating budget targets.

* Worked closely with client contacts to ensure their needs were met during construction of their

projects.

* Oversaw daily company operations for 300+ staff.

* Oversaw the development and delivery of ongoing training for architectural, mechanical, electrical, fire

protection, and administrative staff.

* Guided and directed quality improvement efforts company-wide.

1998-2007

SynergyTech Springdale, AR

Vice President - Board of Directors

* Guided and provided insight for the foundation of the SynergyTech consortium, whose goal is to

provide just-in-time training to Northwest Arkansas Industries.

* Increased Staff from one full time person to five full time people.

* Increased consortium membership from 6 founding members, to over twenty members in six states.

1998-Present

Northwest Technical Institute Springdale, AR

Architectural Drafting Advisory Committee Member

* Provide insight on industry needs for drafting.

* Verify course curriculum meets industry needs.

1991-1995

Reed's Heating & Air Beebe, AR

HVAC Installer

* Installed HVAC systems in residential, commercial, and medical applications to help pay for my

college education.

Education

1991-1995

1995-1997

Hendrix College B.A., History Conway, AR

University of Arkansas M.A. History (unfinished) Fayetteville, AR

Areas of Expertise

Construction Administration Construction Documents

Mechanical and Electrical Building Systems Architectural Building Components

Customer Service Space Planning Submittals Program Management

Microsoft Office Leadership Training Development Quality Management

References

Mike Fessman (former employee)

Paige Busch (former colleague)

Steve Jacquet (former client)

479-***-**** 479-***-**** 479-***-****

Vincent Cucco

***@**********.***

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