Customer Service Medical Billing

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liliana

lealAdministrative Assistant

LILIANA LEAL

**** ******** ***, ****** ******, CA 91977 - 619-***-**** - **********@*****.***

PROFESSIONAL PROFILE

To be a contributing team member where my abilities and experiences that I have obtained from Kaplan College can be a significant factor in helping to achieve the company's goals and expectations.

SKILLS SUMMARY

Bilingual: English and Spanish Working knowledge of Medicare, Medicaid, and TRICARE Knowledge of third-party payers Scheduling appointments and making referrals Filing and medical records maintenance Proficient in Microsoft Office Suite Proficient in 10-key calculator

EDUCATIONAL BACKGROUND

Kaplan College- Chula Vista, CA Nov 2011

Medical Billing and Coding Specialist Diploma

AWARDS AND ACCOMPLISHMENTS

Kaplan College- Perfect Attendance Mar & Apr 2011

Kaplan College- Dean's List for High Performance Present

WORK EXPERIENCE

Wal-Mart- San Diego, CA Nov 2010-Present

Cashier Provided excellent customer service at all times Greet each customer as they entered the store Managed cash register and performed all money transactions Performed purchase and refund transactions Cashed checks, and processed money orders and money grams Kept work area clean and organized

D&T Medical- San Diego, CA Sept 2011-Oct 2011

Extern (160 Hours) Performed various administrative duties such as answering phones, filing records, data entry etc. Provided excellent patient service over the phone Verified insurance forms, processed claims, and performed billing procedures Utilized appropriate CPT-4, ICD-9, and HCPCs code(s) Performed accounts receivable and payable functions, collected co-pays

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