Customer Service Administrative Assistant

Elham Rezazadeh

** ******* *****#*** ***** York, ON M2K 1J4

Phone: 647-***-****, Email: *************@*****.***

OBJECTIVE:

Pursuing a career a Junior Accounting/Office Clerk where I can utilize my post-secondary education and previous administrative experience.

HIGHLIGHTS OF QUALIFICATIONSOver 10 years of administrative experience in financial and other business industriesAccounting and Payroll Administrator Diploma from Everest CollegePCP (Payroll Compliance Practitioner) CertificationProficient in ACCPAC, Simply Accounting and Microsoft Office Suites: Word, Excel, PowerPoint, Access with typing speed of 50-60 wpm Skills in bookkeeping including: journal entries, general ledger, accounts payable, accounts receivable, fixed and intangible assets and depreciationClassroom experience preparing financial statementsKnowledge of payroll including: calculating individual pay from remuneration, deductions, remittances and payroll-related legislationStrong verbal; written communication and interpersonal skillsPunctual, organized, flexible, detailed oriented, with ability of prioritizing multiple tasksHardworking, and responsible individual who is able to work as part of a team or independently

EDUCATION AND CERTIFICATIONS:

Everest College, North York, ON

Accounting and Payroll Administrator Diploma 2012

Ontario Payroll Association

Payroll Compliance Practitioner Certification 2012

Toronto School of Business, Toronto, ON

Banking and Financial Services Diploma 2003

Centennial College, Toronto, ON

Microcomputer Analysis Diploma 2003

Rosedale Height High school, Toronto, ON

Ontario Secondary School Diploma 1999

WORK EXPERINCE

Exir Pharma Co, Woodbridge, ON

Office Administrative (Contract) April 1-30 2012Greeted visitors and answered general phone inquiries in a professional and courteous mannerDirected phone inquiries to the appropriate staff memberTyped correspondence; input reports/documents into computer database and maintained office filesProcessed incoming and outgoing mails, manually and electronicallyScheduled Board meetings; reviewed and edited reports to the board

Unicash Financial Inc, Toronto, ON

Customer Service Representative/Teller February 2004-November 2008Provided excellent Customer Service and performed a variety of tasks which ensured interment ran smoothly according to plan and assisted customers with sending and receiving money transfers through Western Union Completed daily balancing between the volt, cash register, the computer, listed, posted, checked and balance transactions

Butterfly Printing & Graphics Company, Toronto, ON

Administrative Assistant & Data Entry Clerk March 2000-February 2002Answered telephone, typed correspondence, posted and field documentsProcessed incoming/outgoing mails, manually and electronically; sent and received messages and documents using fax and e-mail applicationsVerified applications, receipts, expenditures and forms on weekly basis

Tehran, Iran

Accounting Clerk 1997-1998Performed general accounting procedures including: bookkeeping, journal entries including A/R & A/P on daily basisCalculated payroll and payroll deductions for the staff members on monthly basis

REFERENCES AVAILABLE UPON REQUEST

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