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Sales Customer Service

Location:
Los Angeles, CA
Posted:
January 24, 2013

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Resume:

**** ******** *** *: 818-***-****

Sherman Oaks, California 91423 E: ************@****.***

Rick Hardman

Achievements:

$8,000,000.00 sales first 18 months / SFE start up

Extensive NPI success / New territory development

Sales management: Silicon Valley / Pacific Northwest

Established several new sales offices with support staff

Provided consultant engineering assistance and product qualification

Project scheduling and coordination

Program design and implementation

Electronic distribution inside / field sales

Marketing / Advertising design

Provided technical demonstration for Tennessee Valley Authority on behalf of ThyssenKrupp Elevator for fiber optic technologies

Installed new streaming camera technology for FCRC at Ridge Hill Mall in Yonkers, NY in conjunction with ThyssenKrupp America

Assisted with designing engineering specifications and qualifying instrumentation monitoring equipment for heavy construction projects including Mining, RAV Subway Tunnel under False Creek in Vancouver BC, WRB Bridge in Kelowna BC and on the Block 37 Subway Tunnel in Chicago.

Customer Comments:

I hold Rick in high regard for his honesty and integrity in doing business. His ability to maintain a professional demeanor while providing a personal level of service is exceptional.

I did everything I could to route all my parts purchasing through Rick because I liked his integrity, his style and his knowledge of the business.

... I would recommend Rick Hardman for employment with any firm looking to add a higher caliber of individual to a team environment. Rick’s professional contribution will be recognized quickly and his personality will help to strengthen any business team.

4346 Matilija Ave C: 818-***-****

Sherman Oaks, California 91423 E: ************@****.***

Rick Hardman

Objective:

To locate an organization with the infrastructure required to support large scale opportunities within a targeted field of potential business relationships. This company will support a variety of approaches to solicit industry leaders thus establishing long term profitable relationships within their field of technical expertise. This company will hold a high priority in their value structure for the well being of the business partner and they will have the goal to be the absolute leader in their industry in annual sales revenue, product development and customer support.

Experience:

March 2011 – October 2012

Consultant – United States Market Research.

WEBB Electronics – Burnaby, British Columbia

Researched American market to understand the feasibility of clients’ new MMM products including cutting edge technologies for elevator communications.

Working with highest level contact and FDNY (Fire Department – New York) helped design real time monitoring system for EMT responders to communicate with hospitals and trapped occupants of incapacitated elevators.

Worked with Phillips Medical to provide a system which allows the EMT responder to connect their EKG equipment to the elevator cab and have real time evaluation by a doctor.

Established highest corporate relationships with ThyssenKrupp America, Otis Elevator, Schindler Elevator, Fujitec Elevator, Lerch Bates as well as many other industry leaders.

Established relationships with elevator installation companies across the country.

Attended national trade shows demonstrating products and established new B2B relationships in New York City and Atlantic City New Jersey.

Provided extensive travel services to demonstrate new technologies to local elevator offices across the U.S.

Provided national ongoing opportunities in excess of $3,000,000.00 (annually).

2008 - 2011

Established New Product Relationships and Distribution Network.

Designed, patented and established manufacturing source for new construction tools. Networked with industry leaders, manufacturers representatives and local service centers to provide international distribution network providing passive revenue for the next 17 years.

Example of one product:

http://www.walltools.com/products/drywall-tools/drywall-taping-tools/mud-mixers/boomerang-mixers/advance-28-in-cyclone-power-mixer-ec28.html

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4346 Matilija Ave C: 818-***-****

Sherman Oaks, California 91423 E: ************@****.***

Rick Hardman

2002 – 2008: Industrial Instrumentation

GeoTechnical Vibrating Wire and Fiber Optic Technologies

RST Instruments, Roctest Ltd/ Smartec Fiber Optics

Bellingham, Washington

Business Development / New Product Introduction / Design In

Western Canada, Western United States and Mexico

Responsible for establishing business opportunities and assisting with the design of Geo- Technical instrumentation platforms within infrastructure construction projects. Upon completion of installation, provided on site training.

Emphasis on developing new relationships with Engineering and Prime Contractors specializing in tunnels, dams and mining operations.

Brought over 14 million dollars in quoting opportunities while in this industry. Successfully sold and trained engineering groups on the Block 37 Tunnel in Chicago, Canada Line Tunnel in Vancouver BC, WRB Bridge in Kelowna BC, and the Pitt River Bridge in Port Coquitlam BC.

Designed Strain Gauge placement system for the 600 ft Vertical Steel shaft, Kiewit Construction (Northern California).

Successfully qualified and sold product which wasn’t originally called for in engineering specifications by illustrating its importance to worker safety.

Have also developed strong on going business relationships in Seattle, New York, California, Texas, Missouri, Ontario, Los Angeles, San Francisco, Portland, Seattle and elsewhere in Western North America as well as Mexico.

February 1999 - April 9, 2002

New Territory Development / Field Sales Representative / Customer Service

Robotic Based Contract Manufacturing

Silicon Forest Electronics

Vancouver, Washington

Established 90% of SFE current customer base in Oregon and Washington.

Provided $1.8 million dollars in sales first year of company’s existence with sales of $8.5 million in year 2.

Established Box Build opportunities sufficient to require additional 10,000 sq. ft. building at Vancouver site.

Opened new office in Seattle.

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4346 Matilija Ave C: 818-***-****

Sherman Oaks, California 91423 E: ************@****.***

Rick Hardman

February 1996- January 1999

New Territory Development / Field Sales Representative/ Customer Service

Reptron Electronics

Beaverton, Oregon

Established new customer base while enhancing current customer relationships. Located and qualified over $10,000,000.00 in sales opportunities. Sales totaled over $1,500,000.00 during employment.

Coordinated customers, manufacturer’s representatives and management teams for large opportunities after my departure.

June 1994 - February 1996

New Territory Development / Field Sales Executive/Partner/ Mfrs Representative

Rainier Electronics

Bellevue, Washington

Portland, Oregon

Established new regional office.

Solicited and secured new principal accounts.

Implemented distribution-training programs.

1992 – 1994 Sales Representative /Sales Manager

Future Electronics-FAI

San Jose, California

Opened new office in Beaverton, Oregon

Increased sales 82% in account base.

Recruited, selected and trained 27 new sales representatives.

Education :

1989 - 1992

Electronic Engineering / ITT Technical Institute.

Portland, Oregon

Various independent studies in Marketing, Business Administration, Finance and Business Law

Interests: Family, U.S. History & Business Theory.

Other: Avid paragliding pilot and restorer of old Corvette.



Contact this candidate