Manager Management

Marcus Ball

**** **** ***** **. *** Jose, CA **119

408-***-**** **********@**********.***, Park Plaza Apartment Homes. Mtn. View, CA

**** - **** ******** ****** ********** Group -

Managed overall operation of property (Built in 1956, 12 buildings, 155 units, 2 elevators, pool, gym, and community center). Collected Rents, determined unit pricing, verified all property invoices, bank deposits and payments, served all necessary legal notices, settled disputes between tenants, leased available units, screened potential tenants, credit and other references. Prepared and tracked all advertising determined and supervised capital improvements. Planned and supervised property renovation, maintenance and all repairs, restoration of buildings and missing infrastructure. Brought vacancy rate from 60% to under 10%, Heritage Village Apartments and Offices . Campbell, CA

2005 - 2007 Heritage Realty Management Group -

Assisted in the management and overall operation of property (A Historic Landmark, 144 units, 6 buildings, laundry, gardens, and pool). Collected Rents, determined unit pricing, verified all property invoices, bank deposits and payments, served all necessary legal notices, settled disputes between tenants, leased available units, screened potential tenants, credit and other references. Prepared and tracked all advertising determined and supervised capital improvements. Worked hands on with maintenance and vendors performing all repairs, remodeling units and re-landscaping the entire property., Bay Area Massage Network. Saratoga, Hollister, CA

2002 – 2006 Bay Area Massage Network – San Jose Massage - Area Body Enhancement Clinic

Owner; two private practice clinical therapy offices providing targeted Trigger Point and Myo-Fascial therapies primarily for accident recovery clients, Dr. referrals and with emotional issues, and for general relaxation.

Account Manager / Recruiter, Online Technical Services. Campbell, CA

2004 – 2005

Managed the complete recruiting lifecycle of both candidate placement and new job procurement.

Telecom Account Manager / Inbound Sales - Hello Direct Inc. San Jose, CA

2001 – 2002 -

In a high volume Inbound Call center environment: Provided sales, consulting and practical advice to general and corporate call center accounts focusing on satisfying their telephony and audio conferencing needs. Consistently maintained the highest dollar per call average of the entire department

Summary of Primary Education

2002 – 2003 - Trinity College, San Jose, CA

190 Hrs Clinical Intern/540 Hrs Instruction – Clinically Eastern & Western Massage Modalities

1994 -1996 - Chelsea University, Chelsea, UK

Master of Science, Traditional Chinese Medicine

1991 – 1993 - San Jose State University, San Jose, CA

Business Finance Major with a Minor in Economics

1988 – 1991- West Valley College, Saratoga, CA

Associate in Arts Degree, Level 1 Certification in Management w/ additional studies in Psychology

Summary of Recent Credentials

2008 - California Certified Residential Manager – California Apartment Association

2007 - Certification in Property Management – Metropolitan Adult Education Program

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