Management Software

Timothy David Gill

** ******* *****, *********, *** Jersey 07040 [no relocation]

973-***-**** (office/home) 201-***-**** (cell)

***@********.**

technical writing, document management, requirements analysis, information design, administration

Multi-skilled professional with 25+ years experience in R&D, corporate, government, and university software positions.

Technical/team leadership roles as systems engineer/requirements analyst for systems & applications software; document

management for process & productivity improvement; technical documentation writing, tools, & standards; software

configuration management (SCM) with ClearCase; and Unix systems administration. Recognized for commitment to

quality, initiative, and customer satisfaction. SECRET security clearance. Primary experience includes:

document management, information design & access technical writing & documentation, terminology

Microsoft SharePoint (MOSS), Adobe Acrobat

requirements analysis, systems engineering

Xerox DocuShare content management system

Unix administration, ksh & perl scripting

Rational ClearCase & MultiSite

Microsoft Office suite, HTML

software process improvement, SEI CMMI-Dev software and document standards & tools work

Passionate about improving the customer information experience. Driven to make technical documents more readable,

organized, findable, accurate, complete, and helpful. Keen interest & focus on software product features & functionality,

information tools, search capabilities, and usability & user interfaces. Firm belief in use of document management for

improving productivity & knowledge sharing. Innovative always seeing what is and envisioning how to make it better.

Analytical, intuitive, organized, creative, versatile, thorough, precise, synthesizing, critical, & curious with an artistic

edge. Excellent written and oral communication, & training experience. Conversant in French.

Accomplishments by Area of Experience

Technical writing, technical documentation, customer information [writing samples on the web]

Have written & edited 100 s of software process/product documents: user guides, requirements specs, project plans,

hardware deployment plans, test specs, architecture documents, system administration procedures, technical

overviews, marketing notes, hardware budget proposals, IT processes & procedures, CMM plans, reference cards.

Developed & wrote requirements for an online, dynamic CMMI (Capability Maturity Model) handbook to support

a large, diverse military software development & acquisition center and a related SharePoint guide.

Co-wrote and edited various end user and developer documentation: corporate software guides for document

management, CM practices and tools for developers, Unix SVR4 manual pages, AT&T Character User Interface

Standards, UnixWare documentation, miscellaneous Bell Labs software tools.

Wrote 100-page guide to the building and release management of the UnixWare 2.1 operating system at Novell.

Wrote and edited part of the IEEE POSIX 1003.2 Shell Standard, for the regular expressions chapter.

Online help (FMLI, UnixWare font manager, BrowserMan hypertext Unix manual pages)

Excellent writing is at the heart of whatever I do specifying, explaining, organizing, planning, proposing, teaching.

Document management, document standards, documentation tools

Established & seeded SharePoint library for 400+ IT operational procedures at a leading Wall Street trading firm,

as a consultant: setup architecture, process, standards for managers in IT groups to do with staff.

Developed proposal to streamline document management practice at an Army software development center and led

effort to move CMMI process group to standard SharePoint libraries.

Led lab of 130 HP engineers in adoption of DocuShare & Adobe Acrobat for management of HP-UX software

process documents. Co-developed requirements for customizing DocuShare to meet the document management

needs of engineers and the related Capability Maturity Model (CMM) process improvement project.

Prior to existence of the web and PDF files, conceived, developed, documented, and championed local document

management systems, by integrating various publishing and version control tools, both Unix and mainframe.

Wrote and presented conference paper on one of my early document management tools.

Integrated Bell Labs hypertext tool with 1000-page Unix SVR4 manual page set to provide quick online access to

reference documentation. Developed enhancements for publishing tools for Unix SVR4 customer manuals.

Organizing document & information is simply in my blood I have done it all my life, both professionally and personally.

Systems engineering and requirements analysis

Researched & defined a multi-release software strategy at USL for enabling WYSIWYG (fonts and printing)

capability in a series of Unix SVR4 desktop operating system releases via fonts and printing enhancements.

Timothy Gill, Page 1 / 973-***-**** v3.9.16t / Oct 2011

Championed a device-independent printing architecture to work with the X Windows graphics system, to attract

ISVs to write apps for the Unix OS, and did the planning, systems engineering and testing for the implementation.

Systems engineer at Bell Labs for two Unix SVR4 releases of FMLI, a character user interface construction tool.

Technical rep to the Common Desktop Environment GUI project, for defining a common workstation desktop

graphical user interface standard, with IBM, Sun, and HP; chair of the CDE Fonts and Printing Working Groups.

At HP, developed project requirements and implementation plans for upgrading sets of database servers in a

growing complex of ClearCase machines in a development environment supporting 100 s of HP-UX OS engineers.

Wrote requirements for (and programmed) a data validation system, with reusable components, for clinical trial

research data from reproductive health research at the WHO in Switzerland. Programming for data analysis.

Conceived of a simple & powerful software tool for finding information more quickly & easily, and developed the

product vision, strategy, requirements and business model for it, to enable a small business software startup.

Designed/implemented programs for models of school district funding alternatives for a research project at USC.

Defining software features, improving functionality & usability, determining what customers want a core strength.

ClearCase, release management, Unix systems administration, software process improvement

At Schwab, established ClearCase configuration management environment and release management procedures for

a development environment supporting ~30 developers of mission-critical financial trading applications.

At HP, technical lead for administration, upgrades, planning, hardware budgeting, file system maintenance, and

ClearCase operation and support for 25-server ring supporting hundreds of HP-UX 11i operating system developers.

Team member for CMMI-Dev ML 2 SCAMPI appraisal at DoD software center, and lead at HP for the CM process

area of CMM.

Streamlined OS and ClearCase upgrade processes & wrote efficient script software at HP, reducing the frequency

and length of system downtimes by nearly half and improving quality of the development environment.

Responsible at Novell for monthly integration builds over 15 months of the million lines of code for the UnixWare

2.1 operating system, producing binaries for ~50 testers and beta sites nationwide from the code of 150+ engineers.

Keeping code & builds organized, systems properly configured, and procedures efficient & helpful one facet of my skills.

Team leadership

Technical lead at HP for 6 release management engineers and Unix system administrators to support a rapidly

growing ClearCase complex for an HP-UX 11i development lab of 100+ OS developers, part of a 1000-person HP-

UX Division. Managed terabyte, 25-server ClearCase database environment, including 3 firewalled MultiSite

regions. Also responsible for team goals & metrics, and hardware planning & budgeting.

Led systems engineering & business project at Unix Systems Laboratories to integrate Adobe s ATM and Bristol

Technology s Xprinter products into a Unix SVR4 OS release and to work out needed licensing agreements.

Technical lead and systems engineer for team of 5 at Bell Labs in defining the requirements, coding, testing, and

manuals & online help for 2 releases of FMLI, a Unix tool for generating user interfaces.

Led team of 6 software technical staff in a university central computing center to improve support for 300 users.

My organizational and administrative skills, my temperament and communication skills, make me a good team leader.

Work Experience

Early work as a programmer at the University of Southern California, the UN s World Health Organization (Geneva),

the Urban Institute in Washington DC, & various organizations on a contracting basis.

AT&T Bell Laboratories Summit, NJ 1986-1991

Unix System Laboratories, Inc. Summit & Florham Park, NJ 1991-1995

Novell, Inc. Florham Park, NJ 1995-1996

Hewlett-Packard Company Florham Park, NJ 1996-2001

Charles Schwab & Company Jersey City, NJ 2003-2005

Principal, Moonpear Consulting New York City, New Jersey 2006-2010

Northrop Grumman, Inc. Eatontown, NJ 2008-2010

SetSee LLC (founder & partner) Maplewood, NJ 2010-current

Education & Professional Affiliations

Masters of Software Engineering Wang Institute of Graduate Studies, Boston, Massachusetts (Outstanding Student Award)

Bachelor of Science, Statistics Stanford University, Palo Alto, California

Member AIIM; Association for Computing Machinery (ACM); IEEE Computer Society

Publications

A Modern Bath with Period Charm, Fine Homebuilding Magazine, November 2005.

The Dissemination of Technical Information in a Software Development Organization, IEEE conference, 1988.

A Data Validation System for Worldwide Clinical Trials, SPSS Users Conference, Chicago, 1979.

Timothy Gill, Page 2 / 973-***-**** v3.9.16t / Oct 2011

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