Customer Service Administrative Assistant

Seller Gill Resume

623-***-**** ********@***.***

Seller D. Gill

Administrative Professional

I

have over 25 years of Customer Service experience and throughout my career I have demonstrated an exceptional ability for

meeting organizational objectives and demands. I am a superb leader and an equally outstanding team player and bring an upbeat

and positive attitude to a workplace. My professionalism and personable attitude

make me an ideal candidate for interacting with high profile clients as well as everyday interaction with colleagues. I am highly Customer Service oriented having received many Customer Service Merit Honors.

office supervision ● Customer Service ●Project coordination● Benefits Specialist

Typing 50-55wpm

Experience

AZ.

DEPT. OF ADMINISTRATION

2002-Current

Phoenix, AZ

Administrative Assistant II (2003 – Current)

Responsible for processing Resume and Resume supplement information into the

Resumix system in a timely manner.

Reviews and evaluates incoming resumes

Processes oral and written requests of prospective applicants

Assists applicants with problem resolutions

Processes incoming and outgoing mail to prospective agencies

Benefits Representative (2002-2003)

Handled benefit inquiries for all active state employees

Handled requests for current elected benefits changes

Worked closely with vendors on behalf of state employees

Processed Cobra claims, Short Term Disability claims, Waiver of Premium claims

NORDSTROM RACK

2000-2002

Scottsdale, AZ

Customer Service Representative

Assisted over 200 customers daily with purchases

Managed all opening and dosing financial responsibilities

Responsible for training course for new employees

GOLD

STANDARD CHALET

1996-2000

Chicago, IL

Lead Cashier

Managed all opening and closing financial responsibilities

Utilized computerized purchasing system daily

Expanded customer clientele with superior customer service skills

EDUCATION

COMPUTERLEARNINGCENTERChicago, IL

Diploma

in Computer Software Applications, 1993

CHICAGOSTATEUNIVERSITYChicago,

IL

Business Administrative, 1979-1981

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