Manager Project

Debbie Reyes

Email: *********@********.***

Address: *** ***** *******

City: Oceanside

State: CA

Zip: 92057

Country: USA

Phone: 760-***-****

Skill Level: Experienced

Salary Range: $65,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Debbie Reyes 760-***-****

404 Calle Corazon, Oceanside, CA 92057 *********@********.***

Summary

" Results-oriented Professional, Team player with strong work ethics

" Proficient in CRM: SalesForce.com, Siebel; Oracle 11i: Order Management - License Direct and Channel Orders, Renewal Direct and Channel orders, Install Base, Customer Standard Modules,

" Proficient in all MS applications: Word, Excel, PowerPoint, Outlook, Access and Project

" Management and Project Management Experience

" Proven track record of exceeding performance expectations

Experience

VMWare, Inc.

Sr. Renewals Analyst 1/09 - 12/12

" Processed Support and Subscription orders for Direct and Channel customers resulting in $643 million revenue for Q3 of 2012.

" Resolved Order issues and solve escalation issues.

" Processed Enterprise License Agreement Orders.

" Interfaced with Support Sales, Quoting and Deal Desk organizations for resolution of order processing.

VMWare, Inc.

Project Manager 08/07 - 1/09

" Produced quotes to cash for Renewal Purchase orders using Oracle 11i Application.

" Provided support to Corporate Operations team in all functional areas as required on daily basis as well as Quarter-end closes (Direct orders, Channel orders, OEM, PSO and Renewals)

" Submitted daily metrics reports for management review.

VMWare, Inc.

Direct Order Operations Supervisor 07/05 - 8/07

" Managed team of order analysts in their daily transactions - customer orders, media shipments, license keys, and invoices on Oracle 11i system.

" Prioritized daily workload with direct reports on work issues and contributed to analyst's performance reviews

" Trained and implemented procedures for Oracle 11i Order Management System.

" Actively participated in ongoing system enhancements of applications being added to Order Management system (EDI and/or PRM databases).

" Interfaced with functional groups - Sales Teams, Partner contacts & Finance - as required supporting order to invoice process.

VMWare, Inc.

Order Analyst - Licensing 7/04 - 7/05

" Responsible for Worldwide Order processing, including invoicing requirements, license fulfillments, tax & shipping specifics along with other contractual requirements.

" Managed daily tracking of completed and pending orders for EMEA team.

" Assisted order entry team as a backup in processing orders in the North America, Canada and EMEA regions.

" Resolved Order entry issues, problem solve escalation issues.

Tegrity, Inc. 1/03 - 4/04

Marketing Communications Manager

" Assisted VP of Marketing with the development of corporate strategic planning.

" Interacted effectively with vendors to produce promotional materials.

" Developed and executed corporate events, trade shows and seminars.

" Worked with Product Managers and Directors to assist in the development of sales tools, including brochures, presentations and marketing material.

" Managed the preparation of advertising, promotional campaigns, public relations projects including press releases and PR strategy.

" Managed corporate image for Tegrity website including layout and design ideas and messaging.

Regency Data Networks 3/02 - 1/03

Marketing Communications Manager (Consultant)

" Responsible for developing and executing marketing programs for Services Marketing division.

" Managed creative team from concept through production of messaging and positioning for program launches.

" Liaison for Sales team and Marketing team to develop lead generation programs.

" Developed and executed corporate events, webinars, trade shows and program launches.

Office of Assemblyman Manny Diaz 12/01-3/02

Campaign Manager

" Coordinated Fundraising events for re-election campaign resulting in contributions in excess of $100,000.

" Assisted in seeking endorsements from elected officials, organizations, and local community.

" Developed candidate website for re-election campaign.

" Managed creative agencies for development of campaign mail pieces.

Cisco Systems, Inc. 10/00 - 10/01

Marcom Manager, Customer Advocacy

" Developed messaging and positioning for Enterprise Services Marketing Program launches generating approximately $3.2 billion in revenue.

" Integrated content, messaging and branding for Services Marketing into all Cisco channels.

" Responsible for all marketing functions vendor management, production of marketing collateral including datasheets, direct mail campaigns sales and customer presentations, technical papers, production of e-learning modules and website development.

" Interacted with Field Sales and product marketing to execute marketing programs that aligned with corporate initiatives.

Remedy Intelligent Staffing 6/99-9/00

Manager of Marketing Communications

" Developed and successfully launched services marketing program of demographic/psychographic analysis.

" Created and executed national marketing programs including production of advertising, media placement, public relations, trade show activities and direct mail programs.

" Directed creative agencies in support of Remedy's advertising initiatives.

NetSoft/NetManage, Inc. 5/93 - 5/99

Manager, Marketing Communications

" Developed and executed programs of packaged services to Enterprise Customers.

" Managed and executed corporate events, trade shows and seminars; vendor relations, promotions, booth set-up and lead generation.

" Integrated initiatives to drive awareness, increase revenue and market share of Services to all channels.

" Responsible for marketing communications functions including, collateral development, agency management for production of advertising, media placement, direct mail programs, and content for website.

" Managed marketing budget of $3.5 million to include print advertising, online marketing, tradeshow and collateral production.

Education

September 2010 - Present

Bryan University - Los Angeles, CA - Online

Currently enrolled in Business Courses

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