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Customer Service Manager

Location:
Lakewood, WA
Posted:
January 09, 2013

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Resume:

Kris Huhner

Email: *********@********.***

Address: ***** ***** ** **

City: Lakewood

State: WA

Zip: 98498

Country: USA

Phone: 253-***-****

Skill Level: Experienced

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kris Huhner

11118 Maury Ln SW Phone: 253-***-****

Lakewood, WA 98498 Cell: 253-***-****

*********@********.***

Career Focus

Enthusiastic and dedicated employee with high integrity, strong work ethic and great leadership skills looking for employment in customer service and/or administrative positions.

Summary of Skills

Ability to type in a word processing environment at 50 words per minute.

Ability to use a personal computer in a Windows environment.

Goal driven and able to multi-task events assigned to him, assuring many tasks are accomplished with a minimal amount of time.

Goal driven and able to multi-task events assigned to him, assuring many tasks are accomplished with a minimal amount of time.

Have accounted for, safeguarded and deposited $150,000 in chapel offerings during a 23 year career in the US Army.

Managed and controlled section property valued at $86,000 for 14 consecutive months.

Mentored and supervised over 20 subordinates during 23 year military career.

Excelled in customer service assuring that no person was denied assistance

Accomplishments

Reviewed Government Purchasing Agents Transactions ensuring all documentation, i.e. purchase orders, invoices, and bank statements, were present before filing.

Kept a detailed and concise filing system of all financial transactions conducted over three fiscal

years.

Ensured Government Purchasing Agents had balanced their accounts and submitted complete original paperwork within five business days from the end of the billing cycle.

Appointed as Alternate Billing Official and as such provided expertise to others on how to properly

conduct Appropriated Fund Transactions.

Supervised three employees during 11 month period, with no negative performance issues.

Performed cost analysis on several purchases to be certain each transaction was the most cost-efficient to the US Government.

Prepared and organized Office Appropriated Funds, spanning 6 years and 3 months, for successful audit in 2010.

Discovered and reported fraudulent activity to proper authorities insuring Government Purchasing

Agent's integrity was maintained while saving the US Government $2,500.

Professional Experience

Madigan Army Medical Center January 2009 to October 2012

Chaplain Assistant NCO

Tacoma, WA

Serve as Operations and Training Supervisor, monitoring and recording training documents for over 35 people achieving a 92% completion rate on on-line training; Alternate Billing Official and Government Purchasing Agent assuring all transactions were authorized, and all original documentation was submitted in a timely manner; Organizational Defense Travel Administrator, create and sign authorizations and vouchers for all Temporary Duties

US Army October September 2007 to January 2009

Brigade Chaplain Assistant Supervisor

Ft. Lewis, WA

Planned, Developed and Trained, to four chaplain assistants, in conducting daily religious support operations, ensuring they were proficient and maintained high standards. Supported ten marriage enrichment events ensuring all aspects were properly funded and supported. Served as Government Purchasing Agent for his Brigade element.

US Army June 2006 to October 2007

I Corps Chaplain's Office Supervisor

Fort Lewis, WA

Provided direct supervision to four chaplain assistants, providing leadership, management and technical expertise. Served as Government Purchasing Agent, successfully managed over $59,400 in Appropriated and Non-Appropriated Funds. Served as Security Manager for an office of 23 personnel ensuring security clearances were processed and managed.

Education

Concordia University Seward, NE

Degree: Bachelor of Science

Major: Elementary Education & Director of Christian Education

Minor: Speech and Drama

Graduated with a Double Major by completing 150 credit hours in five years.

US Army

Fiscal Law On-Line Certificate

May 2010

Completed Nine hours of Fiscal Law Training. Required of all Primary and Alternate Billing Officials.

Equal Opportunity Leader Course Installation Certificate

August 2011

Trained to provide instruction, leadership and handled all complaints, within his section, regarding fair treatment of people so section could work unhampered by artificial barriers or prejudices.

Professional Affiliations

Member of Main Post Chapel, Joint Base Lewis-McChord, since 1996.

Member of American Legion Post #53, DuPont, Washington.

References

Jimmy C. Davis Don Ham

Chaplain (LTC), USA Family Friend

Chief, Department of Ministry DuPont, WA 98327

Madigan Army Medical Center Phone: 253-***-****

Tacoma, WA 98431 E-Mail: ******@*******.***

Phone: 253-***-****

E-Mail: *****.*.*****@*****.****.***



Contact this candidate