Insurance Service

Melinda Reed

Email: *********@********.***

Address: **** **** ** #***

City: Lubbock

State: TX

Zip: 79414

Country: USA

Phone: 806-***-****

Skill Level: Entry

Salary Range: $20,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Melinda Gaye Reed

4519 65th St #102 * Lubbock, TX 79414 * 806-***-**** *********@********.***

OBJECTIVE: Seeking position as a Secretary

SUMMARY OF QUALIFICATIONS

Accurately maintain records, schedules and inventory of supplies.

Provide friendly assistance for customers.

Effective working alone using personal judgment or as a cooperative team player.

Highly organized, self-motivated, energetic and willing to learn.

Ability to handle hectic schedules.

RELEVANT EXPERIENCE

SERVICE TO OTHERS

Handled face-to-face and phone contacts with customers.

Set up schedules and made appointments.

Assisted co-workers with other office duties.

ADMINISTRATIVE SKILLS

Handled purchase orders and requisitions for departments.

Organized and maintained filing systems.

Maintained inventory of office supplies and ordered as necessary.

Reconciled and audited insurance accounts and bank statements.

Kept record of all calls while performing responsibilities of receptionist.

Organized information for statistical reports, created daily cash reports, and collected and entered payroll.

Handled incoming and outgoing mail for entire bank.

Entered and processed insurance claims with 100% accuracy to fulfill 100+ quota per day.

COMMUNICATION SKILLS

Assisted customers with inquiries regarding their accounts.

Dispatched work orders to co-workers.

Scheduled and coordinated meeting rooms.

Answered phones and directed calls to appropriate departments.

EMPLOYMENT HISTORY

Claims Proofreader, Texas Mutual Insurance, Lubbock, TX, Aug, 2012 - Present (temporary thru Snelling Staffing Services)

Claims Processor, Anthem Blue Cross/Blue Shield, Denver, CO, Mar. 2002-Nov. 2004

Cash Management, Southwestern Public Service, Amarillo, TX, Mar. 1997-Jun. 1999

Secretary, Texas Panhandle Mental Health Authority, Amarillo, TX, Sept. 1996-Sept. 1997

Facilities Administration, Amarillo Civic Center, Animal Control, City of Amarillo, Amarillo, TX, Apr. 1992-Sept. 1996

Secretary, State of New Mexico, Department of Corrections, Probation/Parole Div., Hobbs, NM, Apr. 1990-Sept. 1991

Credit, Purchasing, Bookkeeping, First National Bank, Amarillo, TX, Sept. 1985-Jul. 1997

EDUCATION

Certified Nursing Assistant, Emily Griffith Opportunity School, Denver, CO, Completed Oct. 2001

Associates Degree: Applied Science, New Mexico Junior College, Hobbs, NM, Completed May 1990

COMMUNITY SERVICE

Volunteer, Senior Center (transport disabled senior to and from center) 2011.

Treasurer, American Legion Auxiliary 2011-2012.

Member, Lions Club 2008-Present.

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