Quality Assurance Customer Service

I can start immediately.

Hello,

I currently work as a Production Supervisor, but am looking for a job that better helps my family situation. As you will see by my resume below, I have a wide range of skills, knowledge and experience.

I am hard-working, dedicated, dependable, intelligent, motivated, and quick-to-learn. I am very computer literate and thorough with my thought process.

I thank you for your interest and I look forward to talking with those who are interested. I can provide references if requested. Please put my name in the subject line so I know its a real opportunity. Thank you.

Justin M. Peterson

13064 Union Terrace Lane

Champlin, MN 55316

Cell: 763-***-****

********@*****.***

Objective: Seeking to obtain employment as a Supervisor. To be an asset to a company based upon the knowledge, skills and leadership that I have gained through my education and past work experiences.

SUMMARY OF QUALIFICATIONS

More than 10 years experience working in the manufacturing industry, with in depth knowledge of high speed packaging and manufacturing equipment

6 years experience as a production line supervisor in the food processing and printing industry

Active understanding in food processing, industrial work practices, OSHA regulations and USDA.

Significant experience in the mentoring and training of new technicians in all aspects of the production industry

Proficient with the use of all Microsoft Office programs, Photoshop, Adobe Illustrator and others

PROFESSIONAL EXPERIENCE

Production Supervisor Tony Downs Foods December 2012 -- Present

Manage and coordinate an entire production department.

Responsible for the safety, quality, well-being and productivity of 30-40 personnel and 2-3 production lines at all times.

Ensure product meets USDA regulations, SQF guidelines and company quality requirements.

Work on the LEAN team to reduce waste and improve quality.

Conduct employee reviews and coachings, as well as, interview potential new team members.

2010 -- 2012 Packaging Line Supervisor Waymouth Farms

Coordinate, lead, and supervise a line team of 4 personnel in the operation, maintenance, and quality assurance of various High Speed Food Packaging equipment.

Responsible for the production and quality of over 1200 units of product on a shiftly basis, setting the standard for all other operators to aspire to achieve.

Over 500 hours of preventative and corrective maintenance including breakdown, assembly, and replacements, with first time quality assurance.

Trained in all aspects of food allergens, safety, handling, sanitation and proper cleaning of both organic and non-organic products.

Help keep facility BRC compliant through use of OSHA and FDA regulations, GMP's, HAACP principles and proper material handling.

2005 -- 2010 Label Machine Operator / Trainer Coldspring Brewing Company

One of only four trained and certified to run Label Machine, producing product volume of over 500 bottles per minute.

Monitor, verify, and document product quality and materials based on customer requirements.

Train, assist and coach new team members on company expectations, quality standards, and packaging equipment

2002 -- 2005 Label Press Assistant Meyers Printing Company

Responsible for assisting operators with set-ups, changeovers, and clean-ups of jobs on over 10 production lines at one time.

Gather and inspect materials, cut and mount plates, mix inks, and deliver to presses in a timely, safe manner without jeopardizing quality or loss of production.

Practiced all OSHA regulations, MSDS guidelines, and Good Manufacturing Practices.

1998 -- 2002 Customer Service Manager Wal-Mart

Supervise a group of 20-30 personnel at any given time throughout shift.

Schedule and coordinate breaks, vacations, shift changes and performance reviews.

Conduct interviews, pre-employment testing, performance coaching and reviews, terminations, and shift meetings.

Controlled, managed, and helped a high volume of customer complaints, questions and checkouts to satisfy their needs in a professional, calm, and timely manner.

EDUCATION

Diploma Degree in Graphic Arts, Saint Cloud Technical College, 2000-2002.

Level One Operations Course, Dunwoody Institute, 2003.

High School Diploma, Champlin Park High School, 1995-1999

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