CINDY CONNERS
RICHMOND, CA
E-MAIL: *****.*******@*******.*** PHONE : 510-***-**** WWW.CINDYCONNERS .COM
KEY QUALIFICATIONS
Senior Instructional Designer with over eighteen years of experience in instructional design and course development for ILT,
WBT and blended learning. Strong analytical, design, communication, planning, information mapping, technical writing and
project management skills.
EXPERIENCE
C LARITY C ONSULTANTS, C ampbell, C A
Independent Consultant assigned to M organ Stanley Smith Barney, NAO Experience project, 2010-2011
Responsibilities include:
Researching content and developing online manual pages for new software application
Working with SMEs and maintaining online manual pages for policies and procedures
Working from storyboard, developing recorded presentations using Adobe Presenter
Developing instructor-led training materials
TEKS YSTEMS, INC, R ancho Cordova, C A
Independent Consultant assigned to S tate of California, CMIPS II Project, 2009 - p resent
Responsibilities include:
Using custom development tool, creating 6 web-based training courses, including assessment questions
Partnering with Subject Matter Experts to ensure that web based training reflects newly designed business
processes
Reviewing and providing guidance on instructor-led training materials
Reviewing and providing feedback on online help
TECHNISOURCE/SHPERION, Sacramento, C A
Independent Consultant assigned to I ntel Corp., 2009
Responsibilities include:
Using the ADDIE model, partnering with Subject Matter Experts to perform task analysis and business
process change impact assessment in preparation for SAP re-engineering project
Creating a project plan for eLearning and online help project for assigned workgroup
Creating blended learning curriculum, including online help as performance support
Creating RoboHelp template that allows single-source content creation output to eLearning as well as
online help
Assisting in creation of training on new business processes
Testing new system and creating appx. 20 job aids
Creating storyboards for 3 eLearning courses for assigned workgroup
Using Captivate and RoboHelp, developing appx. 30 demonstrations to be included in 3 eLearning
courses
Partnering with Subject Matter Experts to determine and execute appropriate evaluation methods
C LARITY C ONSULTANTS, C ampbell, C A
Independent Consultant assigned to C SAA, 2008
Responsibilities include:
Using the ADDIE model, developing curriculum to transition 5-day instructor-led course to blended
learning
Creating blueprints and some storyboards for courses in blended learning curriculum
Identifying gaps in content and manage process to document missing information
Determining process and procedure for creating online simulations from DOS-based training system
Partnering with Project Manager & drive to project dates for multiple deliverables
Completing existing eLearning course using Captivate and HTML
SPHERION, Sacramento, C A
Independent Consultant assigned to I ntel Corp., 2008
Responsibilities include:
Using the ADDIE model, perform needs assessment to revise behavioral objectives for three existing
courses and two new courses
Creating project plan for multiple deliverables & driving to project dates
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RESUME
CINDY CONNERS
RICHMOND, CA
E-MAIL: *****.*******@*******.*** PHONE : 510-***-**** WWW.CINDYCONNERS .COM
Revising 3 existing courses, creating 2 new courses
Inventorying 44 job aids, creating 8 new job aids and revising 11 existing job aids
Re-designing and building pages for MRM training website
TECHPROSE, Lafayette, C A
Independent Consultant assigned to Yahoo! Inc . and L ogitech, 2008
Responsibilities include:
Using the ADDIE model, perform needs assessment to identify behavioral objectives
Designing interactive web-based course that also fit within budget constraints
Creating storyboards for course development using Articulate
Developing software simulations using Adobe Captivate 3
Independent Consultant assigned to C isco Systems Inc, 2007
Responsibilities include:
Partnering with members of the Cisco Networking Academy to create content for web-based training
module that is used synchronously and asynchronously
Providing instructional design input, editing and proofreading of content
Providing art direction and graphic design input for graphics to accompany content
Creating storyboards
YURCOR., Delray Beach, F L
Independent Consultant assigned to I ntel Corp, 2006 2 007
Responsibilities include:
Providing full-range instructional design that includes all aspects of ADDIE model
Developing asynchronous learning modules using Adobe Captivate and Breeze
Developing prototype Try It simulations, using Adobe Captivate in an effort to enhance group s
asychronous learning modules beyond demo movies
Developing instructor-led training for both classroom and virtual environments, including student and
instructor materials
Developing and maintaining intranet sites
Managing projects
Partnering with engineers to test new software
WEBE X C OMMUNICATIONS, INC., R ancho Cordova, CA
Instructional Designer, 2004 2006
Responsibilities include:
Using ADDIE model and adult learning theories to design/develop instructor-led courses for delivery in
virtual classroom
Consulting with external clients and customizing training materials to meet their specific needs in a timely
manner
Maintaining relationships with internal Product Managers to ensure reliable, accurate information about
feature improvements in customer-facing learning materials
INTEL C ORPORATION, Santa Clara, CA
Senior Instructional Designer, 1999 2003
Responsibilities include:
Developing training strategy for Intel Capital division.
Managing development of training events for 2003 worldwide conference (6 courses, 18 breakout sessions).
Designing and creating various forms of training (instructor-led, WBT, blended) including:
o conducting needs analysis and identifying appropriate performance improvement solutions
o creating storyboards and partnering with outside vendors to produce WBT
o facilitating dry runs & pilots
o creating assessments to evaluate learning transfer success
Developing and documenting internal business processes.
Acting as technology scout for new training deployment technologies.
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RESUME
CINDY CONNERS
RICHMOND, CA
E-MAIL: *****.*******@*******.*** PHONE : 510-***-**** WWW.CINDYCONNERS .COM
EDUCATION
BA, International Studies & Certificate in International Management
Manhattanville College, Purchase NY
MS Education, specialization in Instructional Design for Online Learning completed first year of program 2002,
Capella University, Online University based in MN
T ECHNICAL SKILLS
Project Management Computer Skills:
Writing Skills: MS Office Suite (including MS Access & MS
Technical & Marketing Writing Project)
Information Mapping Adobe DreamWeaver
Teaching/Facilitation/Presentation Adobe RoboHelp
Instructional Design/Course Development Adobe FrameMaker
Adult Learning Theories & Accelerated Adobe Captivate
Learning Techniques Adobe Presenter
Assessment & Evaluation Articulate (limited experience)
Systems Analysis (limited experience) Adobe Photoshop (limited experience)
Business Analysis (limited experience) Adobe Flash (limited experience)
SnagIt
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