Matthew Howard

Email: abqeex@r.postjobfree.com

Address: **** ****** ***

City: New Albany

State: IN

Zip: 47150

Country: USA

Phone: 502-***-****

Skill Level: Management

Salary Range: $65,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Matthew E. Howard

3836 Dunbar Ave

New Albany, IN 47150

Email: abqeex@r.postjobfree.com

www.linkedin.com/pub/matt-howard/1/849/929/

Phone: 502-***-****

Profile

A results oriented professional with excellent skills in Human Resources, Manufacturing & Business/Sales Management.

Professional History

Starbucks Coffee Company Louisville, KY 2005-Present

Store Manager

Responsible for day-to-day operation $1,000,000+ enterprise. P & L, cash management, inventory management, Cost control, and recruiting, staffing, performance review, employee development and customer relations. Set goals for the work group; develop organizational capability, and model -teamwork.- Plan, identify, communicate and delegate appropriate responsibilities and practices to store partners to ensure smooth flow of operations. Develop strategic and operational plans for the work group, manage execution of, and measure results. Monitor and manage store-staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements. Utilize management information tools and analyze financial reports to identify and address trends and issues in store performance. Regularly solicit customer feedback to understand customer needs and the needs of the community. Provide partners with coaching, feedback, and developmental opportunities and build effective teams. Challenge and inspire partners to achieve business results. Manage store partners by regularly conducting performance assessments; provide feedback, and set challenging goals to improve partner performance. Recognize and reinforce individual and team accomplishments.

National Executive Personnel, Inc. Ft. Myers, FL 2003-2005

Senior Recruiter

Responsible for developing new business accounts via various marketing techniques. Recruit qualified candidates for new and established accounts in the mid to senior professional level via executive job search programs.

D.A. Inc. Charlestown, IN 2003-2003

Human Resources Supervisor

Recruit, interview, test, select and orientation of new employees from plant level to executive level. Handle all employee relation`s issues. Create and present an excellent image of the Company and its services to employees and customers. Maintained and applied company policies and provided guidance on such to front line supervisors. Issued and track performance appraisals. Handled promotions, demotions, transfers and other changes in status for associates. Supervised employment agencies. Coordinated the review and disposition of associate complaints. Benefits administration. Assist Training & Safety Coordinator with employee training and development. Encourage good employee relations through communication and assist in resolution of employee complaints/issues. Encourage mutual understanding between Japanese and American employees. Responsible for ensuring company compliance with State and Federal regulations as well as OSHA and EPA regulations. Serve as member of Safety Team. Team member HRIS system development.

ASI Temps, Inc. /TMP Personnel Staffing Sellersburg, IN 1990-2003

Owner/General Manager

Determined and coordinated departmental operations. Planned, developed and implemented company policies and goals. Analyzed departmental budgets. Interviewed, hired, trained, directed and evaluated personnel for both internal needs and client. Addressed complaints and resolved problems. Administered state and federal regulations. Contacted new clients and maintained positive relationships with existing clients. Promoted company through advertising and networking. Represented company at unemployment hearings. Responsible for Sales and Marketing from inception of Company. Developed all B2B sales lead via cold calling, telemarketing, networking and advertising and promotional programs. Recruited, trained and developed 6 account executive resulting in the opening of 7 new offices

Harman/Becker Martinsville, IN 1987-1990

Human Resource Manager

Planned and implemented HR policies and procedures. Recruit, interview, hired (non-exempt and exempt personnel) and trained personnel. Directed, coordinated and evaluated supervisory and non-supervisory personnel. Conduct wage survey within labor market. Maintained personnel records. Prepared budget and monitored expenditures of funds. Administered benefit program. Investigated accidents and submitted reports for insurance. Interpreted state and federal regulations. Represented company at personnel hearings and investigations. Addressed complaints and resolved problems. Ensured seamless delivery of human services and programs to an organization of 900 employees resulting in reduction of turnover rate by 35% and absenteeism from 6.75% to 1.9%. Benefits administration experience includes program development, maintenance of costs through negotiations and the development/implementation of alternative benefit programs. Wrote new employee handbook and point based attendance policy. Developed and negotiated 5-year labor contracts; drastically improving hostile relationships between managers and union members. Handled all first through third step grievances; reduced grievance for arbitration by 25% and second and third step by 40%.

Harman/Becker Martinsville, IN 1987-1990

Production Manager

Directed and coordinated production operations. Analyzed production operations and determined changes in production procedures. Planned production operations. Established priorities and sequence for manufacturing products. Prepared departmental budgets and monitored expenditure of budgeted funds. Reviewed production orders and schedules. Ensured production and quality of products met customer specifications. Resolved operational manufacturing and maintenance problems. Inspected machines and equipment. Trained workers created and documented work instructions. Developed and revised standard operational and work practices. Staged raw material to guarantee zero down time on grade changes; analyze incorrect distribution and initiate actions. Instituted production and quality control procedures and enlisted staffing to effectively control a tripling of product volume. Slashed internal / external scrap rates and production time by 33% and required man-hours, accelerated production efficiency from 65% to 90% increasing sales and profitability.

Education

* B.S. Business Administration Western Kentucky Bowling Green, KY

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