Project Manager Customer Service

Objective

Madeline A. Gouin Seeking a position as an Online Curriculum Developer and Writer,

Burnsville, MN 55337 Project Manager, Event Planner, or Administrative Assistant

952-***-**** where my skills in organization, technical writing, ling, inter-

**************@*******.*** departmental communications, planning, and documentation can be

leveraged to organize, plan, establish, maintain, and implement

tasks related to job function.

Summary

Highly organized technical communicator with a proven ability to

clearly convey complex information, execute and manage projects

and events, coordinate inter-departmental communications,

enhance inter-o ce order, and maintain administrative ling and

I recommend Madeline as an tracking systems of accountability.

e cient and e ective communicator

who exudes managerial qualities,

editing abilities, and professional

Exceptional Strengths

writing skills. Working as a cross-functional team member

Dr. Laura McCartan Attending to detail without losing sight of the overall objective

Advisor & Supervisor Taking initiative to add value to the team and project

Working independently

Specialties

Problem solver Detail oriented Inter-personal ability

Madeline is a very diligent worker

who produces quality in any task

Deadline driven Creative thinker Self-motivated

she undertakes. She has a strong wit

about herself, bringing a unique Professional Profile

set of ideas and skills to any career

she embarks on. Metropolitan State University

Mr. Bob Voss Collaborated with the Payroll Department in re-purposing

Professor--DCTC a New Hire Packet for managers.

Led a team of colleagues in the planning, research, development,

and implementation of a formal proposal using technical

communications including: memo s, progress reports, and a

Madeline is a very practical woman. nal project report. The nal proposal contained:

She is a goal and task-oriented 1. An Executive Summary

individual who thrives on deadlines 2. Title Page

and schedules. She has shown

3. Abstract

independent thinking throughout

her education and exudes leadership 4. Table of Contents

qualities necessary when a team 5. List of Illustrations

is falling to the abyss of disputes. 6. Glossary

Madeline is not afraid to take on a 7. References

project by herself, if needed.

8. Appendices

Eduardo Pe asco V.

Friend Developed and wrote online curriculum for an undergraduate

class collaborating with Adobe Illustrator, Adobe Flash, Adobe

Captivate, and secondary sources from research. The nal

product contained:

1. Voice-over

2. Assessment

3. E-learning Modules

4. Illustrations

5. Glossary

(Page 2 of 2)

Madeline A. Gouin Dakota County Technical College

Worked independently, developing and creating an online

952-***-**** consulting business. The nal outcome:

**************@*******.*** 1. Finalized business plan

2. Branding package including: business

cards, letterhead, envelopes, branding statement

(tagline), original logo, and brochure.

Blazing Light Ballroom Competition

Chief developer, planner, organizer, and coordinator

Logo designer

Budget and proposal writer

Marketing and Sales Manager

Recruiter

Work History

2010 - 2011, Blazing Light Ballroom Dance Competition, Chief

Developer and Organizer, Burnsville, MN

2010, Metropolitan State University, Online Curriculum

Developer and Writer, St. Paul, MN

2006 - 2008, AT&T aka: Cingular Wireless, Customer Service

Representative, Bloomington, MN

Education

Metropolitan State University, Communications, Writing, and the

Arts, St. Paul, MN

Bachelor of Arts, Technical Communication

Emphasis, Online Curriculum Developer & Writer

Rainy River Community College, Two Year Community College,

International Falls, MN

Associate of Arts, Liberal Arts, and General Education

References

Available upon request

Contact this candidate