Technical Support Computer Science

ERNEST TONY RIGDON III

OBJECTIVE

A challenging position in Information Technology where I can utilize my education and experience.

EDUCATION

May 2004 Truman State University Kirksville, MO

Bachelor of Science, Computer Science

Magna cum laude - G.P.A. 3.9/4.0 in major, 3.83/4.0 overall

2004 Outstanding Computer Science Graduate Nomination

Who s Who in American Colleges & Universities

1999, 2000 USAF Academy National Character & Leadership Symposium participant

CompTIA A+ certified Dec 2006

CompTIA Network+ certified Jan 2007

EXPERIENCE

Mar. 2005 Nov. 2006 Missouri Lions Eye Research Foundation Columbia, MO

Timing/Logistics Coordinator

Responsible for timing of triathlons using RFID technology

Worked with state and local agencies, secured all applicable permits for 6 annual triathlons

Supervised up to 20 volunteers during setup and take down of triathlon race sites

Produced course maps using GPS technology and programs such as Freehand and

Photoshop

Initiated and developed interactive course maps making use of Google Maps API

Helped maintain and updated six race websites using software such as FrontPage,

Dreamweaver, PHP, and MYSQL

Jan. 2001 Mar. 2005 Truman State University Kirksville, MO

Technical Support Specialist

Supported clients in resolving issues with computer operating systems, email, network

accounts, spyware/viruses, hard drive failures, network connectivity issues, and printers

Managed the migration of the Science Division computers to Active Directory

Provided emergency assistance to faculty with Audio/Visual needs in classrooms

Troubleshot and replaced network switches and wiring

Performed RF site survey and installed Cisco WiFi access points throughout campus

Aug. 2000 Jan. 2001 Saint John s Health System Springfield, MO

Computer Inventory Specialist

Performed detailed inventory of computers, software, and computer peripherals

Collaborated with medical professionals to inventory mission critical computers and

software while maintaining 100% up time

Jan. 2000 Apr. 2000 Briargate Media Colorado Springs, CO

Website Development Intern

Assisted in development of website for distribution of syndicated programs

Jan. 1996 Jan. 2000 College of the Ozarks Point Lookout, MO

Help Desk Technician

Supported students and faculty over the phone

Provided on site technical support with computer software, hardware, and printer issues

Assisted with Novell Netware connectivity issues

SKILLS

Programming in: C++, PHP, Java, VB Computer peripheral installation,

support, and repair

MySQL Database administration

A/V support and repair

Website design and administration

Proficient in the use and support of all

Network (WiFi & wired) installation,

Microsoft Office applications.

configuration, & troubleshooting

Microsoft Windows 2000, XP, & 2003

Helpdesk support

administration and support.

Computer assembly, installation, and

repair

ACTIVITIES & LEADERSHIP POSITIONS HELD

Accomplished Triathlete & member of Columbia Multisport Club

President - Truman State University Triathlon and Running Club

Volunteer Leader - Playground construction, Harlan, KY

Cross-cultural Training - Volunteer construction work in Papua New Guinea

Participant - IBM sponsored programming competition

Leadership training Focus on the Family Institute

REFERENCES

Karl Rauscher Executive Director, Bell Labs Network Reliability & Security Office, Alcatel-Lucent

Mark Livesay Associate Director, Missouri Lions Eye Research Foundation

Scott Ellis Dean of Science Division, Truman State University

Additional references & reference contact information available upon request.

1015 SOUTHPARK DR APT. 1 COLUMBIA, MO 65201 573-***-****

abqe8s@r.postjobfree.com WWW.TRIATHLETEGURU.COM

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