Manager High School
Resume:
PERSONAL RESUME
NAME
DATE OF BIRTH
ADDRESS
TELEPHONE
HIGHEST EDUCATION
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Preecha Kamnoetsing
*** *. * ******, ******,Uthaithani, THAILAND 61160
Dell Asia Pacific Sdn.,Technical Support Department, Bayan Lepas Industrial Zone, Penang, Malaysia 11900
(60+4) 8104296 FAX : 6338296
Bachelor of Applied Computing, University of Tasmania, Australia, 1993-1996
(Equity & Merit Scholarship Scheme - The Australia Government Scholarship).
EXTRACURRICULAR
ACTIVITIES &AWARDS
President of Thai Student Association, University of Tasmania at Launceston, Australia. (1993-1995).
Committee member of International Student Department, Student Association, University of Tasmania at Launceston, Australia (1992-1995).
Treasurer of OSIAC (Overseas Students In Applied Computing), Department of Applied Computing & Mathematics, University of Tasmania at Launceston, Australia (1994-1995).
President of Uthaithani Student Association, Chiang Mai University, Thailand (1991-1992)
President of Student's committee at Uthaiwittayakhom Provincial High School. (1990-1991).
President of Student's Military Club, Uthaiwittayakhom Provincial High School (1990-1991).
President of Youth Conservation Group of Uthaithani Province (1990-1991).
President of In School Youth Public Health Officer Committee, Uthaiwittayakhom Provincial High School (1990-1991).
WORK EXPERIENCE :
14 September, 1998 - Present, Technical Support Executive Level 1
Dell Asia Pacific Sdn.,
Penang, Malaysia
Duties:
Diagnosing & Repairing, via telephone, of computer systems & Software applications within standard time frames.
Escalating of issues to the Product Support team and/or Technical Support Manager in order to resolve the issue to the customer's complete satisfaction.
Maintaining accurate call logging and tracking into Helpdesk database.
Possessing excellent communication skills and the ability to work with diverse range of people with varying levels of technical ability in international environment.
Having strong understanding and technical ability for both PC environment and applications supported and sold by Dell Asia Pacific Sdn.
October 15, 1996 - August 31, 1998,IT Assistant
Bovis (Thailand) Ltd.,
(Project & Construction Management Company),
UBC Tower II, Sukhumvit 33, 10th floor, BKK.
Duties:
Co-ordinating all software and hardware acquisition and installation.
Maintaining network (LAN -Windows NT Server) and network resources, Colour Laser printer, Laser printers, Scanner, Audio Visual equipment, and other office automations.
Installing and maintaining E-mail system (MS-Mail and MS-Exchange).
Creating user and group accounts for NT/Windows 95 clients.
Designing and implementing rights and privileges for accessing the network, security and file systems.
Monitoring and tuning network configuration and system performance
Installing Norton Anti-Virus on server and workstations.
Preparing network servers, generating workstations, making network connection (Ethernet), and optimising disk configurations.
Establishing Remote Access for staff working on site offices.
Implementing a backup procedure for servers and workstations.
Providing computing expertise/technical support to assist company staff.
Providing phone support on PC desktop and Notebook applications, operating systems and network operating systems.
Maintaining incident log sheet and producing monthly IT report to country manager and regional IT manager in Singapore.
Conducting staff training programs for computer use.
Producing user guides/documentation for Network and some applications usage.
Creating/Maintaining company's Internet Web Site
Projects: February 1996-July 1996
The Tutorial Allocation System on WWW, System Analyst & Programmer.
Duties:
Analysing and developing The Tutorial Allocation System on WWW for Department of Applied Computing & Mathematics, University of Tasmania, Australia, using PEAL and JAVA languages and other Internet tools.
This project can be found on the following URL:
http//holley.appcomp.utas.edu.au/users/pkamnoet/authorization/version3 (Local Access Only)
February 1995-1996
ArchiBase System, System Analyst & Developer.
Duties :
Analysing the feasibility of the system, ArchiBase System - a relational database system designed for department of Architecture, University of Tasmania, Australia, for handling departmental records; documenting preliminary design report for the system; developing the system using FoxPro 2.6 for Macintosh; presenting the system to clients, staff and people involved as well as the people interested.
SPECIAL SKILLS :
Familiar with UNIX, VAX/VMS, PCs, Macintosh, DOS, and Windows Operating Systems (Win 3.11, Win95, Win NT).
Familiar with LAN environment and E-mail System using Windows NT Server.
Competent in using Internet tools, scanner, Internet browsers, Telnet and FTP.
Familiar with most Microsoft products or packages, such as MS-office, Word, Access, Excel, Spreadsheet, PowerPoint, Publisher, Project, Works and also Adobe PhotoShop, Premiere, Director, HyperCard, FoxPro, etc.
Can write program in Pascal, PERL, JAVA script, VPexpert, Prolog, HTML, SQL, and COBOL.
Fluent in English (6.5 IELTS) & intermediate level of Indonesian
Able to lead and work in team, Flexible, Self-motivated, and quick learner.
FIELDS OF INTERESTS :
Telecommunications
Multimedia Applications
Internet, HTML, JAVA, PERL
Expert Systems
Software Engineering
Computer Security
Computer Assisted Learning
Operating Systems
Systems Analysis and Design
Database Management Systems
Programming and Problem Solving
Data Structure and Algorithms
Technical Applications
Business Management
Business Application Development
Astronomy
REFEREES:
Professor Young Ju Choi, Head of Department, Department of Applied Computing & Mathematics, University of Tasmania at Launceston, Australia.
Telephone : (003) 243346
E-mail : abqe64@r.postjobfree.com
Dr. Colin Hallam, Deputy Head of Department, Department of Applied Computing & mathematics, University of Tasmania at Launceston, Australia.
E-mail : abqe64@r.postjobfree.com
N.B. My Homepages can be found at the following URLs:
http://www.reocities.com/SiliconValley/4296
http://holley.appcomp.utas.edu.au/users/pkamnoet (Local Access Only - Australia)
http://holley.appcomp.utas.edu.au/users/pkamnoet/authorization/version3 (Local Access Only - Australia)
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