Medical Assistant Customer Service

Troy Ruby

Email: *********@********.***

Address: ***** ***** **. *.

City: Graham

State: WA

Zip: 98338

Country: USA

Phone: 253-***-****

Skill Level: Experienced

Salary Range: $34,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

TROY F RUBY 15521 264th Street East Graham, WA 98338 253-***-**** Cell / *********@*****.***

MEDICAL ASSISTANT

Over five years of working as Medical Assistant with experience in a Multi-physician, Multi-location Family Practice. Working in the laboratory full time with proficiency and training to run the lab unaided evenings and weekends while maintaining "HIPPA, COLA" and "CLIA" Regulations.

* Highly Experienced in Blood Draws and Injections

* Trained and Experienced with Rx Refills

* CPR & First Aid Certified

* HIPAA Trained

* Appointment Scheduling

* Trained on LabDaq LIS and GE Centricity EMR System.

* Inventory Control and Supply Ordering.

* Proficient taking Vitals and Rooming Patients

* Over Three years of Receiving, Processing and Resulting lab tests.

* Experience in Trouble Shooting Laboratory Equipment.

* Highly Motivated Team Player.

* Experience with all types of Point of care testing.

* Highly Trained with all Major Lab Equipment.

* Certified in DOT and NON-DOT Chain of Custody U-Tox Testing

Education:

PIMA Medical Institute, Medical Assistant Certificate 2006-2007

DevRy University Comptuer Technology

10 Credits 2003-2004

James Madison High School Diploma with Honors 2003

Externship, Sound Family Medicine 2007

Professional Experience

SOUND FAMILY MEDICINE - Puyallup, WA

Medical Assistant, April 18, 2007 - May 11, 2012

Job Duties:

For the past four years I have been assigned to the main laboratory. During this time I was given extensive training on the laboratory equipment. This included; start-up and quality control procedures, calibration and troubleshooting procedures. In the winter of 2009 I started closing the lab throughout the week and became the lab lead on Saturdays. This job included receiving and processing, resulting and reporting the evening labs. This also provided me with the experience to resolve problems and answer questions from both the reference labs as well as the house staff. With that I quickly became the "go to guy" for lab questions and difficult draws.

Although, my main job was laboratory based, that wasn't the limit of my responsibilities at the clinic. I also became proficient with taking medical histories, vital signs as well as in performing venipunctures, injections and various diagnostic procedures and ancillary testing. My time spent as a float in the walk-in clinic and main floor helped me become proficient with patients scheduling, Rx refills, rooming patients and taking proper histories, wound care and irrigation and suture removal. Daily duties normally end with a complete cleaning and sanitation of used rooms and equipment and to ensure to the supplies were stocked for the morning staff.

I believe that I am the best fit for this position because I am a kind natured, flexible and hard worker with years of patient and customer service. I am ready and willing to begin a new journey with your office.

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