Richard Hachie
Oshawa, Ontario
E-mail *******.******@*********.**
Objective
Seeking a challenging and rewarding senior management position for a well-established and progressive organization that can utilize my extensive skills gained from many years of management experience in the graphic communications industry.
Profile
A results oriented senior operations manager, with unparalleled experience in all aspects of print management, print production and the entire creative process,
managing projects from concept to costing, through to production and delivery.
An effective communications professional with the following skills:
Analytical decision-making and innovative problem solving
Exceptional attention to detail
Excellent account management and client relationship management
Financial accountability
Planning, prioritizing and organization
Excellent vendor negotiations
Effective presenter and communicator
Able to work as a senior manager, equally effective as a team member, with the ability to work independently
Perform effectively in high pressure environments with tight deadlines and budgets
Career Experience
Novellus Print – Toronto, Ontario
General Manager
May, 2010 – May, 2012
Hired directly by the owners of this full-service digital and sheet fed printing company to manage all operations. When initially hired the company was close to bankruptcy. I injected a healthy new work ethic and rebuilt the failing company from the ground up by:
Effectively managing all operations, production and financial aspects of the companyRedesigning the complete workflow process, resulting in cost savings of more then 60% to the company and a 99% increase in quality, mistake free production, reducing overhead and cost of production to a level that took the company from a losing balance to one maintaining a profitable futureDeveloping and managing the annual operations budget ensuring an increase of more then 20% in profitability and close to zero spoilageDoubling sales including managing internal client relationships and overseeing all aspects of production processManaging all customer requests from project estimating to final deliverySupervising relocation to a larger facilitySelling old, undersize and inefficient printing press and purchasing new equipment
BPG Graphics – Markham, Ontario
Plant Manager /CSR supervisor/ Project Manager
October, 2002 – February, 2009(excluding a 18 month period 05/06)
Hired by the owner of this large sheet fed full service printing company to oversee the estimating and CSR department and handle all internal client relationships and production for the company’s largest blue chip clients.
Managed prepress, graphic execution and print production of projects for customers including: Labatt’s, Rogers Communications, LCBO, Wal-Mart, Transamerica and othersManaged all customer requests from estimating to final delivery of all projects including: opening dockets and costing projects, managing approvals, quality control and communications with the customerAttended client meetings and project status meetingsResponsible for all project timelines and budgets including reconciliation of final costs and ensuring project profitabilityManaged day to day operations and scheduling of the plant, overseeing all staff in a 3 shift, non-union facility with more than 50 employees from project managers to shipper receivers including all prepress and bindery operatorsSat on the Health and Safety Committee and worked directly with the staff responsible for implementing the companies ISO certification and getting the company FSC certified. Hired staff and production and was responsible for annual reviews and discipline actionWas an integral member of the senior management team and a dedicated employee, helping to increaseannual sales in 2002 from $3 million a year to more than$10 million
Johnstone Print Litho – Toronto, Ontario
Plant Manager/Production Manager
February 2005 – August 2006
Hired by this small, family-owned business as Plant Manager/Production Manager for a trade printing plant to try to restructure the business that was in financial crisis. I was able to maintain the business for this period of time until the owners chose at retirement age to sell off the company assets and do so.
KTN Print Solutions Inc. – Oshawa, Ontario
Operations Manager
February, 2001 – 2009
While employed at BPG Graphics and Johnstone Print Litho I was also the Operations Manager of a print brokering company with annual sales of more then $1,000,000 annually Working for this company, with the permission of the companies I was employed by at the time,enabled me to broaden the services I was able to offer their clients like Appleton Rum, Oxford Properties and the Calgary Zoo,including: digital direct mail, variable data printing, long-run web work, silk screen printing and large format digital printing.
Manage all aspects of the graphic execution and print production of various projects from estimating, opening all dockets and maintaining a cost effective and deadline oriented project scope for all print and print related projectsManage approval processes and maintained the high standards of quality control my customers came to rely on me forHandle all project communications with outside suppliersParticipate in market research and assist with clients’ RFPs and RFQsCreate project specs and work-back schedules for clients and end usersNegotiate and estimate projects with various print vendorsCreate all purchase orders and reconcile all final costs, responsible for the work flow process and completion of all projects within budget and on timeAttend and participate in marketing strategy plans, creative process, project briefs and client meetings.
Tricom Graphics Inc. – Markham, Ontario
Owner/Partner/ Operatations Manager
December, 1996 – 2001
1 of 3 partners in a print brokering company with annual sales of $3-$5 million.Managed all aspects of the graphic execution and print production of various projectsEstimating, opening all dockets and maintaining a cost effective and deadline oriented project scope for all print and print related projectsManaged all production processes from beginning to end while maintaining the quality levels that our customers expectedCommunicated with outside suppliers exhibiting the ability to negotiate the best costsCreated purchase orders and reconciled all final costs ensuring profitabilityAttended and participated in marketing strategy plans for the creative process with our in house design staff of 3, project briefs and client meetings
Prior Experience
Plant Manager and or Production Manager for various printing including Proart Graphics for 3 years, a 40 sheet fed printer where I managed a staff of about 30 employees, Howell Printing for 4 years a high quality 40 printer where I managed more than 50 employees, Adanac graphics for 3 years, this was a sheet fed printer that also offered silk screen printing of about 30 employees and Wood Printing where I started my career when first out of college. I worked for this small city printer for more than 5 years.
Education
George Brown College, Diploma in Printing Technology
GICU, Diploma in Graphic Visual Arts
References
Available upon request