*** ******* ** #* **********, NH
**********@*****.***
Cassandra Young
Objective
My objective is to have a job that will allow me to provide for my children as well as allow me to use my skills to assist a company with my customer service skills to do the tasks at hand completely and effectively.
Experience
2008-Present Callogix, Inc. Bedford, NH
Customer Service RepresentativeAchieved a 95% or higher on monthly averages for QA.Answer phones in an customer service oriented and efficient manor.Assist members that call in by trouble-shooting their ideas and trying to resolve their problems in a timely way.
2007-2009 Bugaboo Creek Steakhouse Bedford, NH
Waitress/HostessGot promoted from Hostess to waitress after 5 months.Assisted guests with having a great experience in dining.Trained fellow new hostesses and waitstaff by having them shadow me.
2006-2007 Mobil on the Run Bedford, NH
Gas Station AssociateRang up orders for customers coming in.Made sure the store was kept clean and stocked, also assisted with ordering items for the store.
Education
Seacoast Career Schools 2004-2005
Certified Medical Assistant
I have knowledge of medical terminology, patient empathy, how to handle medical records as well as how to assist I running a medical office efficiently, by answering phones, making appointments, and verifying HIPAA information for additional patient security.
Interests
Assisting people on a daily basis by making their interaction and contact with me a pleasant experience, being with my children and attempting to provide them with a good life and examples of how to be better human beings.