Kumari Vuyyuru

** ********* ***,

Ajax, ON, L*T *H7.

Cell: 416-***-****

Email: abqe30@r.postjobfree.com

SUMMARY

Over 5 years of experience in information technology, quality assurance and QA testing across various domains; banking, financial, insurance, e-commerce with Manual and Automation. Extensive experience in Testing Web based and Client/Server applications with hands-on in QA Process and Methodologies (Water fall, Agile, Scrum).Knowledge in SDLC right from the planning to the implementation phase with multiple environments like J2EE, mainframes, UNIX, Java Script, .net in banking, insurance, ecommerce.Experience in Testing Mobile Applications across platforms like IOS, Android, Windows Platform, Black Berry. Experienced in gathering requirements from business and users meetings while creating test documentations and executions.Experienced in Sanity Testing, Functional Testing, Integration testing (SIT), Regression testing, System testing, End to end testing, UAT Testing, Database testing, Stress testing and Load testing.Well experienced in Test Documentation, creating Test Strategy, Test Plans, Test Scenarios, Test Execution Reports, Test Issue Reports and Test Execution meeting reviews summary reports. Created Test plan and executed with reviews to meet the business sign off. Test execution planned with Test entrance and Test Exit criteria. Regression testing for enhancements with BCR, existing defects and production defectsCreated Test schedules to run the Testing process for time sensitive test cases, like renewals, Transfer funds,pay bills, Maturities, Holds, loan payments etc. Extensive experience in issue coordination right from defect login, assign, fix, retest and closing through Clear Quest, Quality centre and Excel spread sheet. Back end testing using SQL queries for data integrity, consistency-SQL, TOADPrepared status reports and test execution summary reports for business review to analyze test coverage for final sign off.Involved in QA team meetings and walkthroughs for weekly QA testing reviews.Used Quality Center for specifying requirements, writing test cases, executing them, defect tracking (traceability matrix) and generating daily reports and graphs.Experienced in automating applications using Win runner, QTP and Load Runner.Knowledge of Software QA Standards and Methodologies: SEI-CMM levels, ISO, ITIL and IEEE.Excellent proven communication and problem solving skills with flexibility to work to meet the time lines. Able to work independently with or without minimum supervision and I am a good initiator.

Technical Skills

Languages: J2EE, JAVA, C++, C, ASP.Net, Visual Basic, ASP, SQL.

Test Tools: Win Runner, Load Runner, Quick Test Professional 9.0, Rational Suite Enterprise.

Bug Reporting: Test Director, Quality Centre, PVCS Tracker, and Clear Quest.

OS: Mainframe, TSO, CICS, SPUFI, HP Unix/Sun Solaris, AS/400, Linux, Windows95/98/2000Professional/NT/XP, and MSDOS.

Web: J2EE, .NET, EJB, JSP, Servlets, Applets, ASP, COM, DCOM, RMI, CORBA and MQ Series.

Web Languages: HTML, DHTML and XML.

Front Ends: Visual Basic, Power Builder 8.0 and Developer2000

RDBMS: Oracle9i, DB2, SQL Server2000, MS Access and MYSQL.

Scripting: TSL, VBScript, JavaScript, SQA Basic, and Jscript

App Servers: Web Sphere, Web Logic, JBOSS

Network: TELNET, FTP, HTTP, TCP/IP

EDUCATION

Diploma in Computer Applications, APTECH, India

MS from Nagarjuna University, India

PROFESSIONAL EXPERIENCE

Client: TD Canada Trust, Toronto Mar 2011 – Till Date

Project: Mobile Banking& Banking enhancements. QA Analyst

Description: TD Canada Trust Provides Banking, Investing, Small Business to customers. Investing services like GIC’s, Term Deposits, Mutual Funds, RESP and Group Retirement Saving Plans. Current banking application components has been enhanced to provide excellent banking services to the customers for daily core banking, ABM, POS, IVR, online banking, Mobile Banking and broker networking for financial products like GIC ‘s and Term Deposits. This project dealt with testing the Mobile Web application/device testing for Mobile banking & GIC’s Purchase for Registered and Non-Registered accounts like RSP, RESP, RIF, TFSA and Term deposit for Non-registered and registered Accounts.

Environment: Windows, Quality Center10, QTP 9.2, Load Runner, Java, JSP, ASP, ASP.NET, Oracle, HTML, XML, PL/SQL, Web Sphere, UNIX, SOA, SOAP, MS Office, Outlook Express

Responsibilities:

Conducted Manual Testing and automation testing using the Standards, guidelines and structured methodology in testing the applicationCreated Test plans for Mobile Applications related to Mobile Platforms and technologies like Apple iOS version -3, 4.1, Window Phone 7, J2ME, Android - 3 and BB OS 6.0, 7.0.Validated the Mobile Banking Application for Customer Login, Online Banking - Transaction, Bill Payment, Statements and look and feel of application.Documenting and executing Test plans, Test cases and Test scripts based on baseline requirements for term deposits, registered and non-registered productsExperienced in customer set up, term deposits, registered products set up with renewals, payout options, conditioning of accounts for end to end business process.Created Test documents and Test scenarios with different GIC’s for set up and income through dividends, interest and capital gains. Created test cases and test scenarios with investment, registered and non registered products for set up, renewals, maturities, payout options, investments and validated as per requirementsCreated test scenarios and test cases for new enhancements and updated re-usable regression frame work suites as per enhancements for core banking, ABM, POS, Fraud and AML, cheques, statements, Online and IVR features testing.Scenarios executed and reviewed for transfers, stop payments and bill payments across the channels and validated end to end scenarios.Performed End-to-End Testing manually and was associated with User Acceptance TestingConducted System and Integration Testing (SIT) and interacted with developers, business analysts and business users to resolve technical and requirement issuesAnalyzed the user requirements by interacting with developers, business analysts and business users for coverage analysis.Performed Stress Testing, Load Testing for response time, throughput and availability using Load Runner.Experience in logging the defects in Quality Center and tracked periodically till they resolved.Extensive back end testing with SQL queries.Tested the application compatibility in the Versions of Fire fox and Internet Explorer browsers

Client : Capital One, Toronto. Feb 2010 - Nov 2010

Project: Credit Card Adjudication System QA Analyst

Description: Credit Adjudication System is a Client-Server application designed to serve personal banking representatives in call centers to capture credit and loan applications for different lines of businesses. Customer information, employment, income / asset, liabilities, credit bureau report etc will be entered for validation. The applicant details with pre-bureau and post bureau validations would decision by under writers for approval or decline.

Technical Environment: Windows, QTP 9.0 and Quality Center 9.0. Oracle9i, SQL Server, ASP.Net, VB.Net, HTML, XML, Outlook Express, MS Office, Crystal reports

Responsibilities:Involved in Business, Functional Requirements and Streamlined the Testing Activities Involved in creation of Test Plans, Test Scenarios, and Detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications. Excellent working knowledge in Financial, Banking: Online banking, point of sale POS, financial reporting, e-statements and retail bankingExperienced in Application testing, navigation flow and work flow of the application for various lines of businesses and validated pre-bureau and post bureau business rules.Performed tests for Functionality, regression, Security, GUI, End to End, System, performance, user acceptance testing and Backend tests. Extensively used Database checkpoints, Standard Checkpoints, parameterization using Quick test pro. Involved in team reviews and project reviews for coverage analysis of business requirements and user requirements Created traceability matrix, Analyzed the results, tracked the defects and generated reports using Quality Center. Performed Regression test to ensure product integrity after modification and enhancements. Worked with technical staff to validate test requirements, resolve design issues and software defects. Executed queries in test databases using SQL queries data consistencyInvolved in creating UAT Test Plan and executed test cases, test scenarios with test conditions and business rules during UAT testing.

Client : TELUS, Toronto. July 2008 – Nov 2009

Project: Billing & Ecommerce QA Test Engineer

Description: TELUS Corporation is a telecommunications company in Canada. It provides a full range of communications products and services available for both Consumers and Business. This Online services help customers Select Phones, Plans, Add-ons, Your Account. This project dealt with testing different components such as Your Account, Overview, Account Activity, Rate plans, Add-ons, Top up details, Manage your Accounts, My Rewards, Data Usage Summary, Billing based on Requirements. All these components interact very well among themselves through well-defined interfaces provided by individual components.

E-Commerce: Web application was designed to provide one stop shopping for telecommunication products; home, mobile phones, voice plans, internet, data, rewards, recharge cards etc. Application enhanced with search products, services, online orders for end to end e-commerce solution.

Responsibilities

Involved in requirements gathering from business requirements documents, scope, Architecture documents, release documents, customer module testing with multiple scenarios.Involved in creation of Test Plans, Test cases, Test Scenarios based on the Business Requirement documents, Use cases and business process flows.Created both positive and negative test cases for Account Activity through PIN, Credit Card, Interac Online, local and national Plan coverage and billing.Performed functional test for GUI validation, screen flow and layouts and data validations.Involved in the testing different types of Plans, Features like Unlimited Calling Add-ons, Favorite Numbers, Messaging Add-ons, Data Add-ons with different statuses.Performed Regression testing after each modification and enhancements in Change Phone Number, Update Features, Update Email, Change Password, Change Address, Change in PIN .Created test cases and test scenarios for e-commerce products through search for product, add to cart, check out, online POS, notifications across systems, error messages for end to end business.Verify information on the Invoice is on correct page according to requirements and statements.Tracked the bugs and reported them using Quality Center as the defect tracking tool. Analyzed and reviewed executed test results with business for coverage analysis.Conducted cross browser compatibility testing with IE versions, Fire Fox, Safari, Chrome for screen resolution, GUI validation and end to end business process validationParticipated in daily defect status meeting with the testing team.

Environment: Windows XP/ windows 7, Browsers, Java, JSP, Servelets, UNIX, Oracle, JDBC, HTML, XML, Web services, SOAP, WSDL, SOA, Mercury Quality Center, QTP, Outlook Express.

Client : Great West Life & Annuity Insurance, London. Aug 2007 - Apr 2008

Project: Life Insurance Quotes / Claims QA Analyst

Description: Great-West Life & Annuity Insurance Company serves full range of managed healthcare, life and disability Insurance, Individual products, Group Products, retirement savings products and services. This system gives full information regarding Individual Benefits, Group Benefits, Plans, Coverage offered by the company. Users can enroll and can avail the benefits offered. This project dealt with testing the applications for Signup to Online tracking, Claim submits Method, Billing Verification, View claims History, GUI, Functionality and Database Testing with both Manual and Automated Testing Processes.

Roles and Responsibilities:Developed, documented, verified & maintained Test Plans and associated Test cases to meet the business requirements and user specifications.Created Test scenarios and Test cases for Individual, Group benefits and companies insurance requirements.Performed Positive Testing and Negative Testing for Plan Type, Coverage, usage reviewsCreated Test Cases in Excel for Premium calculation as per the business rules and policy plansPerformed Manual and Automated testing and maintain documentation on different types of Testing viz. Black Box, Positive, Negative, Regression, Integration, System, End to end, User-acceptance, Performance.Executed and analyzed the test results for requirements coverage analysis.Conducted Regression Testing on various builds of the application and reported the defects to the developers using Test Director. Wrote SQL queries to test various reports and comparison purposes.Database testing is performed using TOAD.

Environment: Windows 2000/XP, Quick Test pro 6.5, Test Director, J builder, Web logic, Java, Main frames, TSO, SPUFI, File Aide, DB2, HTML, XML, Lotus Notes.

Client : United Auto Insurance Aug 2006 - May 2007

Project: Auto Insurance QA Tester

Description: United Auto Insurance provides Insurance for Autos, SR-22, Motorcycle, Taxis, and Commercial insurance. This System provides information about the company’s profile, various Policies it offers, rules and regulations for Claim. Using web application customer can take new Policy, Get Quote and Claim for any damages caused. This project is a web application to Setup case when preliminary notice comes to an agent about the insurance claim from an insured. This application takes the Personnel information from the clients like Effective date, End Date, type of Plan and Coverage. All the information entered in the front end is stored in the back end, ACRE system contains Account receivable information, issue statements and payment schedules also calculates the premium paid.

Responsibilities:

Involved in creation of Quality Assurance documentation and deliverables.Strong understanding of software life cycles and software testing methods.Updated Test strategy, Test plans for Regression testing for each release.Tested application for Functional, Regression, Integration, System, UAT and End-to-End testing. Involved in walkthrough, verification meetings for scope of testing and to verify the testing process with all the team members before and after each test pass. Experienced in creating and customizing automation scripts as per business requirements with parameterization, expressions, and check points using Rational Robot. Wrote SQL Queries to verify the back end data in database table for correctness.All the issues that came up during this process were logged in Clear Quest as a defect.Responsible in issue co-coordination, login as new-open, assign and resolve or fixing, re-test and closing or re-open and communicated with vendors.Validated all Reports and statements generated by the Clear Quest.

Environment: Windows 2000/XP, Rational Robot, Clear Quest, PL/SQL, Web Sphere Application Server, Java, J2EE, JSP, EJB, JavaScript, HTML, Oracle 9i.

References: Available up on request

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